Overall Scope: The Member Experience Team Member will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' req…
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Principal, Quantum & NGTS GTM Strategy - Public Sector
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$219k–$300k/yr
Senior+Visa sponsorship$65M raised
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$12/hr
Part-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Member Experience Team Member is responsible for greeting members, managing front desk operations, and ensuring facility security. They also handle administrative tasks, process retail sales, and assist with gym maintenance as directed by management.
Requirements
Candidates must have a high school diploma or equivalent and possess excellent customer service and communication skills. The role requires the ability to lift 25lbs, stand for extended periods, and work a flexible schedule including holidays and weekends.
Full job description
Overall Scope: The Member Experience Team Member will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Assistant General Manager.
Major Responsibilities:
Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
Provides security and control to the front door and retail area of the facility.
Personally checks each member into the gym using the proper check-in procedures.
Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
Register all guests into the gym using proper registration procedures.
Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.
Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
Responds immediately to member requests, inquiries and concerns.
Maintain neat appearance and wear proper uniform attire with nametag while on duty.
Distributes keys, towels and other materials as needed.
Reserves time/makes appointments for special classes or other activities sponsored by the gym.
Processes retail and concession sales.
Attends all staff meetings as directed.
Cleans and maintains the Member Experience Team Member area according to Company standards.
Responsible for gym walk-thru as designated in walk-thru log.
Follow proper opening and closing procedures as instructed in the FDA training manual.
Logs all maintenance concerns that are reported.
Follows and reports any safety concerns.
Notifies management of gym incidents that requires incident reports.
Works when scheduled and adheres to company attendance policies.
Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.
Qualifications and Requirements:
High school diploma or equivalent required.
Excellent customer service skills are required.
Ability to communicate effectively with both staff and members.
Ability to communicate effectively verbally, non-verbally and in writing is required
Understanding of basic accounting principles is required.
Understanding of basic cash processing procedures is required.
Functional computer skills are required.
Ability to multi-task.
Must be able to work a flexible work schedule to include holidays and weekends.
Must be able to lift 25lbs repeatedly and stand for extended periods of time
Uphold Gold’s Gym Vision, Mission, Values and code of conduct.
Comply with all Gold’s Gym DC Metro policies and procedures
Sold International Voice and Data as agent for various Key Asia Pac and US based Telecoms; Patent Licensing and Representation, Mergers & Acquisition (M&A), communications marketing, business consulting, business development and sales organization; Internet & software consultancy; P&L. responsible for day-to-day as well as strategy, implementation, and general management, contract administration and negotiation, ROI. $2 million gross sales voice/data.
How much do Security & Safety jobs in Reston, VA pay?
Based on 508 listings with disclosed salaries, most security & safety jobs in Reston, VA pay between $73k–$222k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Reston, VA right now?
There are currently 655 open security & safety positions in Reston, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Reston, VA?
Companies currently hiring include Leidos, CACI International Inc, Workday, mouhamedzz, SOSi, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Reston, VA?
Yes — 204 of the 655 open security & safety positions offer remote or hybrid work (52 remote, 152 hybrid).
How do I apply for Security & Safety jobs in Reston, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.