Security & Safety Jobs in Mumbai, India (Now Hiring) — 159 open — Page 3

Key Accountabilities, KPIs and Job Responsibilities

Acting as the Central CDD Team for CASA, following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:

Process/standards awareness

• Identification of unusual patterns / unusual behavior of customers / Fraud trends, Fraudulent accounts.
• Conducting due diligence of the accounts identified through inhouse reports or highlighted by FCSS etc.
• Proactively identify potential risk areas and highlighting to supervisor.
• Work closely with the investigations team to understand threats and develop mitigants.
• Ensure necessary reporting of trends, unusual cases to stakeholders e.g., Business, FCSS etc
• Communicate and involve stakeholders to respond to any fraud related incidents as the first touchpoint for Business, Fraud Control Securities and Services (FCSS), Operation team and other stakeholders.
• Maintaining high standard of quality and error free processes.
• Circulation of daily dashboards and other frequency-based reporting within team
• Adherence of policies and procedures.
• Resolving due diligence cases consulted by branch or contact center etc in agreed timeliness.
• Enhance due diligence for MNRL /OPC reported cases

Adherence to processes & standards

• Escalation and reporting of cases which are breaching SLA for resolution, adherence of regulatory requirements.
• Carry out and share the Root Cause Analysis of errors, breaches etc
• Ensure in spirit & word implementation and execution of internal & regulatory code of conduct and business ethics, clean desk, information security, internet usage, email usage etc.
• Ensure to meet agreed Timeliness with respect to processes.
• Maintaining various dashboard etc.
• Creatin of back up for self to maintain work life balance.

Stakeholder & vendor management/interface to facilitate smooth operations 

• Continuous engagement with stakeholders to improve processes etc.
• Update to all stakeholders with dashboards and issues on timely basis.

 Regulatory compliance and assessment

• Ensure adherence to all AMLKYC guidelines in unit
• Timely reporting of errors, issues etc.

Experience

• Knowledge of regulations, AMLKYC standard, due diligence processes of CASA.
• Banking / Digital Banking experience desired,
• Ability to work within team and maintain sensitive and confidential information.

Location:

Vikhroli

Job:

Operations

Schedule:

Regular

Employee Status:

Full time