Reach for Remarkable General Manager – HMP Birmingham Lead a Critical Service Within One of the UK's Largest Prisons Lead with Purpose. Deliver Excellence. Make a Difference. Are you an experienced operational leader wit…
The Hall & Kay way… it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a …
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Job Role: Cleaning Supervisor Working Hours: Monday to Friday, 18:00-21:00 - 15 hours per week Pay: £13.49 per hour Location: Victoria Square House, Birmingham, B2 4AJ Reporting to: Operations Manager Overview An excitin…
Skills: Team Supervision, Cleaning Standards, People Management, COSHH Regulations, Health & Safety Compliance
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***Previous applicants who have applied within the last 12 months will not be allowed to apply again*** ** We reserve the right to close the vacancy early if we receive a high volume of applications. Therefore, we encour…
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Turner & Townsend
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Birmingham, England, United Kingdom · On-site
Senior
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LLOYD'S REGISTER QUALITY ASSURANCE LIMITED
Lead Auditor (Aerospace)
Birmingham, England, United Kingdom · Remote OK
Senior
We are seeking an Aerospace Management Systems Auditor to join our team Are you a dynamic professional with a passion for building strategic relationships and driving business growth? About us LRQA stands for dedication …
Skills: Aerospace auditing, Management systems compliance, Risk management, Client relationship management, Aviation industry knowledge
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$45k–$50k/yr
Full-time
professional certificate
Annual Leave Allowance, Opportunity To Purchase Additional Annual Leave, Company Pension Scheme, Life Assurance, Blue Light Card Membership, Retail Discounts
Posted 21d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for the strategic and day-to-day management of catering services at HMP Birmingham, ensuring safe and compliant delivery for prisoners, staff, and visitors. This includes full P&L accountability, stakeholder engagement with the Ministry of Justice, and leading a team of approximately 16 colleagues.
Requirements
Candidates must have significant experience managing large-scale catering or facilities contracts and strong commercial acumen. Eligibility to work in the UK and the ability to pass enhanced prison security clearance are mandatory.
Full job description
Reach for Remarkable
General Manager – HMP Birmingham
Lead a Critical Service Within One of the UK's Largest Prisons
Lead with Purpose. Deliver Excellence. Make a Difference.
Are you an experienced operational leader with a background in contract catering, facilities management or large-scale service delivery?
Aramark UK is seeking an exceptional General Manager to lead our catering operation at HMP Birmingham, one of the UK's largest Category B prisons. This is a highly visible leadership role with overall responsibility for the safe, compliant, and effective delivery of prisoner feeding, staff catering, retail and visitor catering services across a complex custodial environment.
Reporting to the Regional Manager, you will act as the senior Aramark representative on site, leading a team of approximately 16 colleagues and working in close partnership with HMPPS, Ministry of Justice stakeholders and prison leadership teams.
This is a unique opportunity for a commercially minded leader who is passionate about operational excellence, people development, client engagement and creating meaningful social impact through rehabilitation and vocational training opportunities.
What's in it for you?
Competitive salary of £45,000 - £50,000 DOE
Generous annual leave allowance increasing with service
Opportunity to purchase additional annual leave
Company pension scheme
Life assurance
Blue Light Card membership
Employee Benefits Platform including:
Retail discounts
Health cash plans
Employee Assistance Programme
Online GP service
Cycle to Work scheme
Financial wellbeing support
Career development opportunities within Aramark UK's Justice & Immigration sector
The Opportunity As General Manager, you will have full accountability for the day-to-day and strategic management of the HMP Birmingham catering contract. You will lead a high-performing team responsible for delivering services to a large prisoner population alongside staff, contractors, and visitors within a challenging and rewarding operational environment.
You will be responsible for:
Overall contract performance and service delivery.
Financial management, budget control, and P&L accountability.
Food safety, health & safety, and statutory compliance.
Client relationship management and stakeholder engagement.
People management, succession planning, and team development.
Delivery of contractual KPIs and service standards.
Continuous improvement initiatives and operational efficiencies.
Supporting rehabilitation through prisoner training and employment opportunities within the catering operation.
What you will be doing
Operational Leadership
Leading the overall catering operation across HMP Birmingham.
Ensuring all prisoner feeding, staff catering and retail services operate safely, efficiently and in accordance with contractual requirements.
Working closely with the Kitchen Manager and Head Chef to manage production planning, stock control, waste reduction, and menu compliance.
Driving service improvements and innovation across all catering operations.Maintaining operational resilience and contingency planning within a live custodial environment.
Client & Stakeholder Management
Acting as the primary point of contact for HMP Birmingham and Ministry of Justice stakeholders.
Building strong partnerships with prison management teams and key decision-makers.
Leading quarterly business reviews and client engagement meetings.
Managing customer expectations whilst ensuring contractual compliance and service excellence.
Financial Accountability
Managing site budgets and financial performance.
Monitoring labour costs, food costs, and operational expenditure.
Producing forecasts, financial reports, and business plans.
Identifying opportunities to improve efficiencies whilst maintaining service quality.
People Leadership
Leading, coaching and developing a team of managers, supervisors, and catering colleagues.
Creating a positive, inclusive, and high-performance culture.
Managing recruitment, succession planning, and employee development.
Supporting investigations, grievance processes and performance management when required.
Ensuring all colleagues receive appropriate training and development opportunities.
Compliance & Governance
Ensuring full compliance with:
HACCP and Food Safety legislation
Health & Safety legislation
HMPPS and Ministry of Justice requirements
Aramark policies and procedures
Contract specifications and service level agreements
Leading audits and compliance reviews.
Maintaining exceptional standards of governance and record keeping.
What we are looking for:
We are looking for an experienced operational leader who can confidently manage a large, complex contract and build trusted relationships at all levels.
Essential
Significant experience managing large catering, hospitality, facilities management, or service contracts.
Strong financial and commercial acumen with budget management experience.
Experience working within a highly regulated environment.
Excellent stakeholder management and client relationship skills.
Strong organisational, planning, and problem-solving abilities.
Ability to analyse performance data and translate insights into action.
Resilient, adaptable, and comfortable working within a fast-paced operational environment.
Desirable
Experience working within custodial, justice, healthcare, education, defence, or other public sector environments.
Level 4 Food Safety qualification.
City & Guilds 706/1 & 706/2, NVQ Level 2 Professional Cookery or equivalent catering qualification.
Knowledge of contract catering and public sector procurement environments.
Additional Requirements Due to the nature of this environment, successful applicants must:
Be eligible to work in the UK.
Successfully complete enhanced prison security clearance and Ministry of Justice vetting.
Comply with all information security, safeguarding, and operational security requirements.
Always maintain the highest standards of professional conduct and integrity.
Join Aramark UK At Aramark UK, we believe that everyone deserves a workplace where they feel valued, respected and empowered to achieve their full potential.
As a Disability Confident and Forces Friendly employer, we welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. This is more than just a management role—it's an opportunity to lead a critical public service, influence positive outcomes, develop exceptional teams, and make a genuine difference every day.
Apply now and become part of a team that delivers excellence where it matters most.
The healthcare industry is predicted to undergo more dynamic change in the next 20 years than it has in the past 100 years. Now, more than ever, it’s critical to align with partners that are focused on elevating your patient and caregiver.
Offices: 2400 Market St, Philadelphia, Pennsylvania 19103, US
How many Security & Safety jobs are open in Birmingham, United Kingdom right now?
There are currently 228 open security & safety positions in Birmingham, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Birmingham, United Kingdom?
Companies currently hiring include Capgemini, West Midlands Police, Integral UK Ltd, LLOYD'S REGISTER QUALITY ASSURANCE LIMITED, JLL, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Birmingham, United Kingdom?
Yes — 76 of the 228 open security & safety positions offer remote or hybrid work (12 remote, 64 hybrid).
How do I apply for Security & Safety jobs in Birmingham, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.