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$20/hr–$24/hr
Full-time
401(k) with company match, Paid holidays, Paid time off (PTO), Comprehensive benefits
Posted 28d ago
Apply by Oct 7
~40 hrs/week
Responsibilities
Assist customers via phone and email to process orders and identify compatible safety products for specific vehicles. Collaborate with sales, operations, and logistics teams to resolve issues and maintain accurate CRM data.
Requirements
Requires at least one year of customer service experience and proficiency with CRM software and Microsoft Office. Experience in the automotive or EV industry and familiarity with ERP or Dynamics 365 is preferred.
Full job description
Customer Support Specialist - Automotive / EV
Hybrid | Chicago, IL | $20-$24/hour | Full-Time
Do you enjoy helping customers, solving problems, and working with automotive or electric vehicle products?
Labelmaster is looking for a Customer Support Specialist to support customers purchasing specialized vehicle safety and compliance products. You'll work with customers, sales, operations, and logistics to ensure orders are processed accurately while delivering an outstanding customer experience.
This position is ideal for someone with customer service experience who enjoys learning technical products and working in a fast-paced environment.
What You'll Do
Assist customers by phone and email
Process customer orders accurately
Answer questions regarding products, pricing, and availability
Help customers identify compatible products for specific vehicles
Track and resolve customer issues
Escalate complex inquiries when needed
Work with Sales, Operations, Logistics, Marketing, and Product teams
Maintain customer information in CRM
Meet customer service and response time goals
Support continuous improvement initiatives
Required Qualifications
1+ years of customer service experience
Experience using CRM software
Strong data entry and computer skills
Microsoft Office experience
Excellent communication skills
Strong attention to detail
Ability to multitask in a fast-paced environment
Preferred Qualifications
Automotive parts experience
EV industry experience
Order processing experience
ERP or Dynamics 365 experience
Product support experience
Call center or customer support experience
Why Join Labelmaster?
Hybrid work schedule
Monday-Friday schedule
Competitive hourly pay ($20-$24)
Comprehensive benefits
401(k) with company match
Paid holidays and PTO
Stable, growing company
Collaborative team environment
#zip
EEO Employer – Veterans and IWD are strongly encouraged to apply
Labelmaster is proud to be an Equal Employment Opportunity Employer and we are committed to the concept and practice of equal opportunity in all aspects of employment. It is our intent to comply with our duty to provide reasonable accommodations for qualified employees and applicants as required by law. All requests for accommodations should be made in writing to Jay Hollins by emailing jhollins@labelmaster.com.
Pay Transparency Policy Statement - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Acknowledgements & Consent
American Labelmark Company (ALC) will not consider your application for employment unless you read and sign the following. I acknowledge that any employment offer is:
Solely for at-will employment and I understand that this means that either ALC or I may terminate my employment at any time for any or for no reason. This understanding cannot be altered by anyone unless it is in writing and signed by the President of ALC; and
Conditional on the satisfactory result of any drug and/or alcohol, medical examinations, other tests, educational requirements, educational verification, satisfactory references, and other obligations ALC may require. I agree to sign and execute the following form included with this application packet: Consent to Drug and Alcohol Testing.
I affirm that the information I have provided in seeking employment with ALC (including this application form and any accompanying documents such as my resume) is correct and that any false or misleading information, including omissions may result in my not being hired or, if already hired, in my dismissal.
I have no obligation to any former employer or to any other person that would prevent me from fully performing my duties to American Labelmark Company(ALC). I am not subject to any outstanding agreement or restrictive covenant inconsistent with the terms of ALC employment. Should I fail to disclose the existence of a third party obligation, whether enforceable or not, for cause.
I authorize investigation and verification of the information I provide in this and other documents relating to my application for employment. I authorize, now and in the future, all persons, companies, schools, former employers, credit bureaus and law enforcement agencies to provide ALC with information about me and I release each of the above from any liability for doing so now and in the future. I also authorize ALC, now and in the future, to provide information about me to conduct the investigation and verification process. I understand the public websites may be reviewed to gather information for this application and I release ALC from any liability for doing so.
If I am hired, I will completely read and remain familiar with ALC's Employee Handbook and other policies as issued or amended. Please direct any questions to Human Resources at 800-358-6200 x2300
Related keywords
AutomotiveElectric VehiclesEVCRMERPDynamics 365Vehicle SafetyCompliance ProductsOrder ProcessingCustomer SuccessLogisticsTechnical SupportCall Center
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Founded
1967
Headquarters
Chicago, IL
LinkedIn followers
7,945
For more than five decades, Labelmaster has been the go-to source for companies – big and small – to navigate and comply with the complex, ever-changing regulations that govern dangerous goods and hazardous materials. From hazmat labels and UN certified packaging, hazmat placards and regulatory publications, to advanced technology and regulatory training, Labelmaster’s comprehensive offering of industry-leading software, products, and services help customers remain compliant with all dangerous goods regulations, mitigate risk and maintain smooth, safe operations. Labelmaster's dedication to supporting its customers' operational and compliance needs is enhanced through its unmatched industry expertise and consulting services, which serve as a valuable resource for customers to answer difficult and commonplace regulatory questions. Whether you're shipping hazardous materials by land, air, or sea, Labelmaster is your partner in keeping your business ahead of regulations and compliant every step of the way.
Offices: 5724 N Pulaski Rd, Chicago, IL 60646, US · 1100 Chase Avenue, Elk Grove, IL 60007, US · 400 E Pine St, Seattle, WA 98122, US
Dangerous Goods ShippingHazardous Materials LogisticsTraining & SoftwareRegulatory ComplianceLithium Battery RegulationsHazardous Materials ComplianceEH&S ComplianceDOT CompliancePHMSA Complianceand International Air Regulations
How much do Security & Safety jobs in Illinois pay?
Based on 1851 listings with disclosed salaries, most security & safety jobs in Illinois pay between $70k–$167k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Illinois right now?
There are currently 5,841 open security & safety positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Illinois?
Companies currently hiring include Allied Universal, First Student, Northrop Grumman, Centurion Health, Illinois Department of Children and Family Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Illinois?
Yes — 729 of the 5841 open security & safety positions offer remote or hybrid work (232 remote, 497 hybrid).
How do I apply for Security & Safety jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.