San Francisco, California, United States · Hybrid
$73k–$90k/yr
We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected step…
Skills: Customer support, Troubleshooting, Technical communication, Life sciences, Data analysis
San Francisco, California, United States · Hybrid
$134k–$179k/yr
About the Team: Grindr is an AI-native platform powering how millions of gay people connect globally. With 15M+ monthly users, 130B+ annual messages, and a team of fewer than 200, we move fast, stay lean, and tackle tech…
Skills: UX research, Mixed-method research, Quantitative research, Qualitative research, Product strategy
San Francisco, California, United States · On-site
$200k–$350k/yr
THE ROLE You'll turn difficult problems in real workflows into research questions, develop improvements across models and agent systems, and carry results into production. This role is for a researcher with strong engine…
Skills: Machine learning, Optimization, Probability, Statistics, Reinforcement learning
San Francisco, California, United States · Hybrid
$245k–$310k/yr
About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Youth team is focused on making AI safe, useful, and empowering for young people. Our work spans fou…
Skills: Product design, Interaction design, Visual design, Product thinking, Systems thinking
San Francisco, California, United States · On-site
$36/hr–$50/hr
We are so glad you are interested in joining Sutter Health! Organization: CPMC-California Pacific Med Center Davies Position Overview: Integrates knowledge, theory and training to properly execute procedures in assigned …
Skills: Specimen handling, Laboratory procedures, Patient registration, Medical terminology, Anatomy
San Francisco, California, United States · On-site
The Department of Pharmaceutical Services provides a full range of services for patients cared for by the UCSF Medical Center and its providers and payors. These services include, but are not limited to: drug procurement…
Skills: Medication preparation, Inventory management, Prescription processing, Sterile compounding, Non-sterile compounding
San Francisco, California, United States · On-site
The MR Senior Radiologic Technologist provides technical knowledge and/or coordinates the delivery of MRI services. Under the direction of a qualified physician, this position will operate a variety of equipment includin…
Skills: MRI scanning, Patient positioning, Radiology information system, Venipuncture, Patient safety
San Francisco, California, United States · Hybrid
$350k–$850k/yr
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co…
Skills: Rust, C++, LLM inference, Accelerator programming, Distributed systems
San Francisco, California, United States · On-site
$250k–$400k/yr
About Goodfire Goodfire is a research company using interpretability to understand, learn from, and design AI systems. Our mission is to build the next generation of safe and powerful AI—not by scaling alone, but by unde…
Skills: People strategy, Talent acquisition, Compensation management, Equity philosophy, Employee lifecycle management
San Francisco, California, United States · On-site
About Us: At Emendata, we help bridge the gap between data and the real world. We partner with organizations that have a social mission and help them tackle their problems using analytics. Our role in these partnerships …
Skills: Technical Oversight, Team Management, Statistical Analysis, Research Strategy, Project Management
San Francisco, California, United States · On-site
Company Description This is a Position-Based Test conducted in accordance with CSC Rule 111A. Learn more about the City’s hiring process here: https://careers.sf.gov/knowledge/process/ Application Opening: Thursday, Augu…
Skills: Natural Resources Management, Conservation, Habitat Restoration, Integrated Pest Management, Budget Management
San Francisco, California, United States · On-site
$164k–$277k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Mechanical Engineering, Robotics, SolidWorks, CAD, Medical Device Design
San Francisco, California, United States · On-site
Langan provides expert land development engineering and environmental consulting services for major developers, renewable energy producers, energy companies, corporations, healthcare systems, colleges/universities, and l…
Skills: Environmental engineering, Environmental science, Geology, Field investigations, Data management
San Francisco, California, United States · Hybrid
$320k–$485k/yr
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co…
Skills: Python, PyTorch, TensorFlow, JAX, Distributed systems
San Francisco, California, United States · Hybrid
$320k–$485k/yr
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co…
Skills: Distributed systems, Latency optimization, Reliability engineering, Backend development, API design
San Francisco, California, United States · Hybrid
$405k–$625k/yr
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of co…
Skills: Distributed systems, Infrastructure engineering, Software architecture, Machine learning infrastructure, Cloud infrastructure
San Francisco, California, United States · On-site
$119k–$149k/yr
Our San Francisco studio, 100 people inside a 3,000-person global firm, is growing our life sciences, biotech, and advanced research pipeline. We are seeking an experienced Lab Planner that will be responsible for leadin…
Skills: Laboratory planning, Programming, MEP systems integration, Equipment planning, Architectural design
San Francisco, California, United States · On-site
$143k–$210k/yr
About the Team & the Role DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care a…
Skills: Marketing research, Qualitative research, Quantitative research, Project management, Data synthesis
San Francisco, California, United States · On-site
About Us TRC, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, TRC and WSP’s 83,000 experts create positive, long-lasting impa…
Skills: Biological field surveys, Wetland delineation, Waterbody delineation, Habitat assessment, Wildlife surveys
San Francisco, California, United States · On-site
Why are We Hiring for this Role: We are building a general-purpose humanoid that must understand and navigate the physical world — and that requires a dedicated engineer to architect the internal models that make that po…
Skills: World Models, Reinforcement Learning, PyTorch, JAX, Deep Learning
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The Product Support Analyst serves as the first point of contact for customers, troubleshooting technical issues and answering product-related questions. They also collaborate with internal teams to improve support processes and create documentation to enhance the overall customer experience.
Candidates must hold a Bachelor's or Master's degree in a life science field such as Biology, Molecular Biology, or Bioinformatics. Strong communication skills, experience in a lab or research setting, and a customer-focused mindset are required.
We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
Benchling is building a world-class Customer Experience organization to drive the adoption of our solutions across our rapidly growing customer base. The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use Benchling to transform how their teams work together.
To be successful in this role, you must have the ability to quickly develop a deep understanding of our products, our customers, their science, and their R&D processes. You will leverage this knowledge to deliver timely and quality help to our customers. Your primary responsibilities include being the first line contact for all inbound product questions and troubleshoot issues for our global customer base. You will help empower our customers by solving hundreds of interactions through our multi-channel platform (web form, chat or email), coordinating on customer requests with our internal teams (Build, Product, Technical Account Managers, Customer Success, Professional Services, and Sales), updating internal and external knowledge articles, provide occasional customer trainings/marketing events and by participating in and leading internal Support projects to elevate our customer’s experience.
If you are passionate about Life Sciences, looking for an opportunity to join a cutting edge software company who is enabling transformational changes in R&D processes, and willing to roll up your sleeves and do whatever it takes to make our customers and users successful, this is the role for you.
Be the first line contact to answer product questions and resolve issues for all our customers (Enterprise, Premier, Standard), while deeply understanding scientist pain points for our global customer base
Become a Benchling product expert. Leverage this knowledge to assist in users through troubleshooting customer support tickets and creating and updating internal/external knowledge articles.
Collaborate with our internal teams to coordinate on customer issues through resolution
Document continuously changing product knowledge in internal help articles
Occasionally deliver in person or virtual trainings for customers and for marketing events (Benchling Bootcamps, Benchtalk, etc)
Participate in and lead internal Support projects to continuously improve Support processes and elevate our customer’s Support experience
BS or M.Sc. in Biology, Molecular Biology, Biochemistry, Genetics, Bioengineering, Bioinformatics, or similar life science field, required. This role is a great fit for recent graduates.
Experience in a lab or research setting. You empathize with scientists and can quickly understand complicated scientific concepts.
Experience in a customer focused role (job or internship).
Strong communication skills. You are an excellent verbal and written communicator. You can quickly evaluate a customer’s question or concern, apply or source knowledge and provide an impactful solution or response.
Strong organization and time management skills. You have the skills to balance competing requests and can prioritize them effectively.
Empathy and Diplomacy. You always put customers first. You can empathize with our customers and provide solutions to elevate their experience. You can work through challenging client requests, set the correct expectations and provide appropriate corrective actions.
Autonomous and proactive. Outstanding self-starter approach with the ability to be successful in a rapidly changing environment.
We are hiring for multiple levels within our Product Support team. While this role primarily targets candidates ready to provide exceptional Level 1 support, we’re also considering applicants with deeper technical or industry expertise for a more senior role. If you have experience in any of the following areas, please highlight it in your application:
Managing complex, multi-party issues involving customer IT and scientific teams
Communicating credibly about network, firewall, API and security topics
Navigating ambiguity, escalations, and long-running investigations with ownership and accountability
Troubleshooting across multiple layers — product, system, and technical infrastructure
Engaging confidently in customer-facing calls, including with Enterprise IT stakeholders
Bringing relevant industry or technical fluency in areas like Bioprocessing, Bioanalytics, regulated labs, or Antibody Engineering
We encourage you to apply even if you’re unsure where your experience fits — we’re excited to meet strong candidates at different levels.
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
#LI-JF
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
Offices: 680 Folsom St, 8th Floor, San Francisco, California 94107, US · 501 Boylston St, Floor 9, Boston, Massachusetts 02115, US · Uraniastrasse 31, Zürich, CH-8001, CH · Custom House, Donegall Quay, Belfast, Northern Ireland BT1 3GE, GB
Based on 1377 listings with disclosed salaries, most science & research jobs in San Francisco, CA pay between $101k–$305k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 1,946 open science & research positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, OpenAI, Anthropic, Sutter Health, Astranis Space Technologies, among others. Browse the listings above to see every active employer.
Yes — 769 of the 1946 open science & research positions offer remote or hybrid work (130 remote, 639 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
