Sydney, New South Wales, Australia · On-site
Destination: Travelex is in its 50 year as the global leader in foreign exchange. In ANZ we aim to maintain to be the most trusted FX provider, driven by customer obsession, belief in our people and pride in our brand. T…
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GaldermaSydney, New South Wales, Australia · Remote OK
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Hybrid
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · Remote Solely
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Sydney, New South Wales, Australia · Remote Solely
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Sydney, New South Wales, Australia · On-site
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Skills: Solutions Architecture, Technical Support, Data Centre Design, Bill Of Materials (BOM), Stakeholder Management
Sydney, New South Wales, Australia · Hybrid
$110k–$115k/mo
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Sydney, New South Wales, Australia · Hybrid
$110k–$115k/yr
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Sydney, New South Wales, Australia · Remote OK
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Sydney, New South Wales, Australia · On-site
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Skills: Customer Service, Retail Sales, Product Knowledge, Communication Skills, Multi-tasking
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Lead a large-scale foreign exchange operation at Sydney Airport to drive business growth and ensure exceptional customer service. Manage internal and external stakeholders while coaching and empowering the ground team to maximize sales and profitability.
Requires at least 3 years of experience as a multi-site manager (7+ stores) or a Big Box manager (50+ employees). Must possess strong commercial acumen, change management capabilities, and the ability to work flexible hours across airport shifts.
Travelex is in its 50 year as the global leader in foreign exchange. In ANZ we aim to maintain to be the most trusted FX provider, driven by customer obsession, belief in our people and pride in our brand. Travelex has recently returned to Sydney Airport after 10 years to be the provider of choice. As a result, we are looking for an experienced Area Manager to lead this large-scale operation to ensure growth, exceptional customer service and manage relationships with the airport and other business partners.
To land this role, you will need to have solid experience managing in a big box environment or within a large portfolio of multi-site locations. Vital to success will be the ability to manage internal and external stakeholders from a wide variety of business standpoints. You will need to be able to influence decisions based on market knowledge and strategic intent. The Area Manager will be an agile thinker who can efficiently manage multiple priorities and lead the ground team with clarity and vision with the customer at the centre of every decision. You will develop and elevate your field leaders and team, driving success and growth within the largest airport in the southern hemisphere. (That’s over 42.5 million passages annually across 9 square kilometers of property!)
Additionally, you will come equipped with innovation and resolve to remove obstacles in a fast-paced and ever-changing environment. The Area Manager must be able to make decisions in the moment to adapt to rapid changes in customer patterns to achieve the best results, with customer care and experience always at the forefront. This role is for someone ready to take on a big challenge with high rewards that can work at pace and keep a calm, strategic head. Retail sales background is highly preferred for this role.
The airport team operates from 3.30am to 11.30pm 7 days per week, and the Area Manager will need to be accessible, available, and able to be on-site at those times as required (in conjunction with your airport leadership team).
For over 50 years we’ve grown from a currency exchange bureau to a global travel money brand operating across 20 countries, creating smarter, faster and more flexible ways for people to spend abroad. We sit at the crossroads of travel, technology, retail and culture. As travel evolves, so do we.
Reporting to the NSW State Manager, the Area Manager will be responsible for driving business growth through people by developing, coaching and empowering the team. The Area Manager serves as the key motivator for the Airport Team in maximising sales and driving repeat clientele. This is a business-critical leadership role that drives positive sales results, creates and maintains a healthy workplace culture, and leads strategic change to increase profitability. By bringing strategy to life, the Area Manager will ensure that the national, and local initiatives are executed with impact—strengthening customer connection, brand loyalty, and market presence.
Apply now - we look forward to welcoming you aboard!
Travelex is committed to providing Equal Employment Opportunity to all candidates regardless of race/colour, sex, age, religion, sexual orientation, marital/family status, pregnancy, political opinion, union affiliation, national/ethnic origin, ancestry/culture, socio-economic background and/or disability.
Our mission is to simplify our customers' access to international money, however and whenever.
Founded in 1976 Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 1,550 sites, including stores and ATMs, in some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres. Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis - including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.
Offices: Worldwide House, Peterborough, London PE3 6SB, GB
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