Who We Are For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed …
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Senior+$3M raised
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$145k–$160k/yr
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$22/hr–$23/hr
Full-time, Part-time
Paid Time Off, Discounted products, Free products
Posted 39d ago
~40 hrs/week
Responsibilities
The Key Holder acts as a frontline leader responsible for delivering an exceptional in-store experience and supporting daily operations. They mentor team members, manage store opening and closing procedures, and ensure high standards in sales, fitting, and client engagement.
Requirements
Candidates should have 1-2 years of retail experience, preferably in a leadership role, and possess strong communication and interpersonal skills. The role requires the ability to work a flexible schedule, including nights and weekends, and the physical capacity to lift up to 25 lbs.
Full job description
Who We Are
For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.
Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&D to the supply chain in-house to get every detail just right.
How We Work
Our culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you.
What We Are Looking For
We are looking for both Full Time and Part Time Key holders to operate as the frontline leader responsible for delivering the Thirdlove in-store experience while supporting the Store Manager and Assistant Store Manager with opening/closing responsibilities and daily operations.
This role serves as a mentor on the floor, modeling service behaviors, supporting team accountability, and ensuring smooth execution across sales, fitting, and client engagement. The Key Holder brings strong emotional intelligence, product knowledge, and operational awareness to every shift, helping the team deliver results while staying true to Thirdlove’s values of body confidence and inclusion.
What You Will Own And How You Will Make A Difference
Client Experience & Selling
Deliver a warm, welcoming, and personalized fitting and shopping experience in line with the Retail Excellence Protocol.
Support fit consultations, product education, and conversion through proactive, client-focused behaviors.
Coach team members during shifts to refine selling language, service posture, and product confidence.
Assist in executing store-level loyalty, clienteling, and appointment initiatives.
Leadership & Daily Execution
Serve as Manager-on-Duty when scheduled, leading team huddles and ensuring smooth shift transitions.
Support daily zoning and break schedules to ensure optimal floor coverage and client support.
Reinforce expectations around visual standards, replenishment, cleanliness, and service behaviors throughout the day.
Identify and escalate guest issues, operational concerns, or team coaching moments to ASM/Store Manager when needed.
Operations & Store Standards
Execute opening and closing responsibilities, including POS reconciliation, security checks, restocking, and store readiness.
Support inventory tasks such as transfers, cycle counts, and damages as assigned.
Ensure promotional signage, floor moves, and merchandising standards are accurately maintained.
Assist in keeping the back-of-house organized, efficient, and brand-right.
Who You Are and What You Have
1–2 years of retail experience, preferably in a leadership or elevated associate role
Strong communication skills and the ability to lead by example in a client-facing environment
Comfort with retail KPIs and desire to improve performance through service and product knowledge
Reliable, punctual, and able to work a flexible schedule (including nights, weekends, holidays)
Passion for Thirdlove’s mission of body positivity, inclusive sizing, and confidence through comfort
Ability to move and lift up to 25 lbs and stand for long periods during shifts
ThirdLove Offers You
Competitive salary
Paid Time Off
Discounted and free products
Diversity
ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.
ThirdLove is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visitE-Verify.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Solutions-based styles that get your Bra-blems Solved™
Industry
Retail Apparel and Fashion
Company size
51-200 employees
Founded
2013
Headquarters
San Francisco, California
LinkedIn followers
27,344
Total funding
$81M
Thirdlove is a female-founded lifestyle brand that offers elevated essentials, including bras, undies, loungewear, lingerie, and bra-sized swimwear, designed by women. Co-founders Heidi Zak and Ra’el Cohen set out to revolutionize the bra shopping experience, focusing on creating products that make customers look and feel amazing while addressing common problems. The resulting solution-driven designs get Bra-blems Solved™–with style.
At Thirdlove, our teammates take ownership, are curious and adaptable, and constantly innovate with grit and focus. Our culture prioritizes individual goals and development so that every teammate can become the best version of themselves. We’ve been certified as a Great Place to Work® for five years in a row.
In 2022, we opened retail stores nationwide, including one in San Francisco, our home city. In 2024, we expanded our reach to select Neiman Marcus locations and Amazon.
We support the planet through recycling programs like the Take Back Bag and the community through partnerships with non-profits like the SF LGBT Center and I Support The Girls. With the help of such partners, Thirdlove is the largest donor of undergarments in the US, distributing over $50 million of products to those in need.
To learn more, visit www.thirdlove.com.
Offices: 650 California St, 9th Floor, San Francisco, California 94108, US
How many Sales jobs are open in San Jose, CA right now?
There are currently 1,143 open sales positions in San Jose, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in San Jose, CA?
Companies currently hiring include Macy's, Adobe, Symmetry Financial Group, Ulta Beauty, 24 Hour Fitness, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in San Jose, CA?
Yes — 245 of the 1143 open sales positions offer remote or hybrid work (122 remote, 123 hybrid).
How do I apply for Sales jobs in San Jose, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.