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Full-time
Annual Bonus up to 35%, 33 Days Holiday, Preferential Rates on High Street Brands, Restaurants, Gyms and Porsche Products, Life Assurance, DC Pension Scheme, Preferential Leasing Rate on VW Group Vehicle
Posted 43d ago
~40 hrs/week
Responsibilities
Act as the primary link between customers and the workshop to ensure vehicles are serviced correctly and departmental targets are met. Responsibilities include managing bookings, providing technical explanations for invoices, and driving sales of value-added services.
Requirements
Requires a full UK driver's license and a background in premium automotive dealership environments. Candidates must understand FCA principles of Treating Customers Fairly and be capable of working in a fast-paced setting.
Full job description
As a Service Advisor, you are fundamental to our customers’ ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships.
Responsibilities:
Deliver exceptional customer experience aligned with Porsche Service Process
Communicate technical info effectively for upselling and meet departmental targets
Manage workshop repairs and provide regular customer updates
Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines
Assist showroom customers with bookings and accessory sales; manage overflow bookings
Confirm booking details with customers before appointments
Manage customer vehicles and key allocation on site
Prepare service invoices with technical explanations per manufacturer standards
Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager
Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations
Minimum Attributes:
Full UK Drivers Licence
Automotive background - premium dealership experience with an understanding of automotive systems and repair processes
Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes
Strong focus on meeting customer needs and ensuring satisfaction.
Worked in a fast-paced environment
Desirable Attributes:
Ability to clearly convey information to customers and team members
Confidence to upsell services and products when appropriate
Able to Contribute fully within the team, ensuring the right environment is maintained
Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.
PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.
In return, we offer:
Basic Salary of £32,590 per annum, plus an annual bonus up to 35%
Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.
33 days holiday, inclusive of bank holidays
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Life Assurance
DC Pension Scheme
Option of a VW Group Vehicle at a preferential leasing rate
Employee Assistance Program - support and advice on issues impacting your wellbeing
Dedicated mental health champions
Employee representative body - your voice at work
Centre: Porsche Centre Reading, the very first ‘Destination Porsche’ centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members.
Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.
Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Representing Porsche Centres located in Guildford, Hatfield, Mayfair, Reading and South, East and West London.
Industry
Automotive
Company size
501-1,000 employees
Founded
2003
Headquarters
Calcot, England
LinkedIn followers
54,741
Formed in 2003, Porsche Retail Group is a wholly owned subsidiary of Porsche Cars Great Britain. We represent seven Porsche Centres located in Guildford, Hatfield, Mayfair, Reading, West London, East London and South London.
As one of the largest Porsche Dealer Groups in the UK, we have a comprehensive suite of Porsche services and specialist knowledge. Our network encompasses two flagship Destination Porsche Centres (Reading and Guildford), a concept Porsche Store (Mayfair) and the only official 918 Spyder and Carrera GT specialist in the country (Porsche Specialist Operations at Reading). In addition, with our Showroom and Aftersales facility in Chiswick, West London, we operate one of the largest Porsche Centres in Europe.
We offer the full Porsche model range, an extensive selection of Approved Pre-Owned as well as Classic Porsche models, and provide comprehensive Aftersales services.
Offices: Bath Road, Calcot, England RG31 7SG, GB · Woodbridge Meadows, Guildford, England GU1 1BD, GB · 1 Hatfield Avenue, Hatfield, England AL10 9UA, GB · Bath Road, Reading, England RG31 7SG, GB · Great West Road, London, England W4 4LZ, GB
How many Sales jobs are open in Reading, United Kingdom right now?
There are currently 132 open sales positions in Reading, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Reading, United Kingdom?
Companies currently hiring include PepsiCo, The Estée Lauder Companies Inc., Verisure, Baxter International Inc., Kenvue, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Reading, United Kingdom?
Yes — 47 of the 132 open sales positions offer remote or hybrid work (13 remote, 34 hybrid).
How do I apply for Sales jobs in Reading, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.