Retail Jobs in Shanghai, China (Now Hiring) — 161 open

About ITC

Join ITC, a trailblazing force with offices in Shanghai, Singapore, and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.

At ITC, you'll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you'll not only witness but also contribute to significant ROI achievements and market successes. We're not just navigating the future of digital commerce; we're creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.

With a talented team of 60 professionals across APAC, our 2023 milestones include:

• Delivering 30+ digital transformation workshops for global and local leadership boards like Coty, LOreal, Unilever Prestige
• Executing comprehensive client-telling roadmaps, enhancing customer engagement and loyalty like Moncler, Margiela, Moschino, Christies. In the process ITC trained more than 2,000 Sales Associates
• Pioneering Salesforce projects for luxury brands in China, notably with LVMH and other fashion groups
• Contributing to significant eCommerce growth through bespoke website revamps for prominent clients for the top luxury and fashion brands in China and APAC
• Facilitating remarkable visibility and revenue growth in private traffic areas for top-tier brands.
• Helping some Fast Fashion Brands growing above 10,000 orders a day
• Helping brands like Hublot, Omega, Fred drive sales in China through best-in-Class Mini Program
• Expanding The Hour Glass's presence across 9 APAC markets.
• Developing and maintaining successful Mini Programs, enhancing brand reach and customer experience.

About This Position

As a key part of the Digital Transformation departments, the Data Scientist will be improving customer personalization and omnichannel experience using data science principles to draw valuable insights and provide action plan to different stakeholders on a local and global level.

The A-player will have an in-depth understanding and experience in applying data analytics techniques such as data preparation, mining, machine learning, and statistical modeling. The position requires cross-function collaboration with different levels of business stakeholders to implement different outlined data strategies and solutions.

The role is based in our Shanghai offices and reports to Data Science Lead.

Responsibilities

1. Data Pipeline Management

• Ensure high data quality from the initial ingestion through the entire transformation process
• Develop and maintain end-to-end data processing pipelines

2. Data Mining & Statistical Modeling

• Developing and deploying data mining and statistical models to analyze data for various purposes

3. Algorithm Innovation

• Continuous innovation in creating and testing new algorithms tailored to unique business needs
• Localize global solution to adapt to specific characteristic of local context

4. Model Optimization in Production

• Ensure production models are relevant and optimized as business conditions evolve
• Monitoring, updating, and refining models to keep pace with changing business requirements
• Stay up to date with the latest model optimization solutions

5. Insight Extraction & Reporting

• Extracting actionable insights from complex datasets, translating and clear recommendations that influence strategic decisions

6. Collaboration & Testing Framework Development

• Collaborate with different stakeholders to design, implement and testing framework to provide impact assessment of different initiatives
• Ensures data-driven insights are applied in a structured and measurable way

7. Strategic Ad-Hoc Analysis

• Provide timely insights and recommendations based on immediate business needs or emerging questions, supporting agile decision-making

Requirements

1. Background and Work Experience:

• Bachelor's degree in Quantitive or Technical field (e.g Mathemetics, Operations Research, AI, Computer Science/Engineering)
• Passionate about data science and discovering actionable insights based on the ability to link data findings to business strategy and decision-making.
• Experience in applying data science principles on a global and local level, focusing in MarTech, CRM, e-commerce, supply chain, or product development domains
• Possess high quality standard and attention to details
• Strong communication skill and the ability to translate data understanding to action plan for non-technical stakeholders
• Ability to translate
• High proficiency in Chinese and English

2. Technical Skills:

• Expertise in Python, along with experience in key analytics libraries (Pandas, NumPy, SciPy), is essential
• Experienced with machine learning libraries (e.g., TensorFlow, Scikit-learn) and algorithms (XGBoost, LightGBM, Random Forest)
• Practical experience in deploying machine learning models for predictive and prescriptive analytics

Nice to have:

• Knowledge in Dataiku
• Knowledge of data preparation tools (Alteryx, Tableau Prep) and graph databases/learning
• Experience in the retail, FMCG or consultancy sector

The Package

• Professional career path and frequent objectives, and performance review
• Multicultural team, non-stop sharing, and learning
• Fun and dynamic team with great ambition always striving toward the same goal
• Pantry area with snacks, and drinks available all the time
• Other exciting team-building activities
• English is the main daily communication language

Contact: [email protected]