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$19/hr–$22/hr
Full-time
high school
Medical Insurance, Vision Insurance, Dental Insurance, 401k, Paid Time Off
Posted 2d ago
~40 hrs/week
Responsibilities
The associate manages daily banking transactions, including cashing checks and balancing cash drawers, while opening new accounts and maintaining customer documentation. They are also responsible for profiling customers to recommend appropriate financial products and providing high-quality customer service.
Requirements
A high school diploma or GED is required, and candidates must be at least 18 years old. Previous experience as a bank teller and skills in sales or customer service are preferred.
Full job description
Join TBK Bank!
At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility. We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.
Starting pay: $20.00/hour, in compliance with Denver’s local minimum wage requirements, with opportunities to earn up to $22.66/hour based on qualifications and experience.
ESSENTIAL DUTIES and RESPONSIBILITIES
Responsibilities include:
Profiles new and existing customers to better serve their financial needs; informs and advises customers of appropriate bank products/services that will make their life easier, save them time, or save them money.
Provides exceptional customer service by standing to welcome the customer, using the customer’s name, taking responsibility for the customer, thanking the customer by name and exceeding the customer’s expectations.
Prepares and compiles new customer information in accordance with the banks CIP and know your Customer policies.
Opens new accounts; ensures completeness and accuracy of documentation including scanning into the system, and timely follow up on missing or incomplete documents.
Successfully completes Account/File Maintenance with proper documentation.
Helps customers with items such as Stop Payments, Debit Card Orders/Reorders, Debit Card Disputes, IRAs, Heath Savings Accounts, Wire Transfers, Directo-a-Mexico, Online Banking and Mobile Banking.
Takes initiative to answer customer phone calls/email, takes ownership of their issue, takes proper steps to resolve their issue and provides the customer with appropriate feedback in a timely manner.
Promptly responds to customer’s inquiries and requests regarding account and suggests resolutions for account disputes and other account activity.
Continues to build relationships with current customers to maintain goodwill and gain additional business.
Actively participates in meeting retail branch goals and events.
Professionally makes quality referrals to other areas of the bank and bank partners such as Commercial Lending, Consumer Lending, Treasury Management, Merchant Services, or the Mortgage Partner in your area, etc.
Works professionally with, and generates goodwill between the retail banking department and other internal departments.
Generates new business to assist in meeting established profitability goals.
Performs all customer transactions and inputs them into the computer system in accordance with established procedures. Cashes checks, receives cash for deposit, verifies amounts, verifies customer balances and examines checks for appropriate signatures and endorsements.
Places holds on accounts for uncollected funds in accordance with regulations.
Monitors customer account activity and transactions in order to identify possible fraud.
Balances currency, coin, and checks in cash drawer at end of shift in comparison to computer totals. Maintains appropriate cash levels in teller drawer in accordance with the security policy. Complies with the Teller Over and Short Procedure.
Processes savings bonds, branch capture, cashier's checks, and other items based on branch.
Allows customers access to safe deposit boxes following specified procedures.
Assists tellers with balancing daily transactions.
May assist in balancing vault.
Actively participates in daily branch Daily Plan It’s and weekly branch meetings.
Completes required training within prescribed deadlines to develop an understanding of banking industry and banking regulations and job skills.
Protects and safeguards customer information and bank property.
Adheres to all bank and regulatory requirements and participates in required training.
Actively participates in local community and bank sponsored events.
Other duties as assigned.
EXPERIENCE
High school diploma or general education degree (GED) required.
Must be 18 years old
Six to twelve months of bank teller experience preferred
Customer service, sales or cross selling experience desired
SKILLS AND ABILITIES REQUIRE
Excellent communication skills required, both written and verbal
Basic knowledge of Microsoft office, word processing and email systems
Ability to read, write and speak English
Ability to take initiative and work independently
Able to travel to various TBK Bank locations for training and to perform other duties as assigned.
SALARY AND EMPLOYMENT
Pay range dependent on applicable experience and skill level
Company benefits including Medical, Vision, Dental, 401K
HOW TO SUBMIT A RESUME
Qualified candidates, please send your resume in either Microsoft Word or Adobe PDF to: employment@triumphssb.com
Given candidate interest in this position, we may only be able to contact qualified candidates. Thank you in advance for understanding if we do not contact you.
Equal Employment Opportunity Statement: Triumph Bancorp, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
ABOUT TBK Bank, SSB
TBK Bank, SSB, a subsidiary of Triumph Bancorp, Inc. (Nasdaq: TBK), is a Texas-state savings bank headquartered in Dallas, Texas that offers consumer and commercial banking products from our 61 branches throughout Iowa, Illinois, Colorado, Kansas, New Mexico, and Texas. We also serve a national client base through our Triumph Commercial Finance division, which offers factoring, equipment lending, asset based lending, and premium finance solutions for independent insurance agents. We offer discount factoring through our Advance Business Capital LLC, d/b/a Triumph Business Capital subsidiary and insurance through our Triumph Insurance Group, Inc. subsidiary.
Compensation Range
Hourly: $19.29 - $22.67
We offer Medical, Dental, Vision, Paid Time Off, 401k and much more.
Triumph is a financial and technology company serving the transportation industry with pioneering payments, factoring, intelligence and banking solutions, powered by The Triumph Network.
Transportation is one of the largest and most fragmented industries in the U.S, plagued by inefficiency, fraud and theft. At Triumph, we are modernizing and simplifying freight transactions.
Our customers experience unrivaled precision, transparent and secure transactions, and improved working capital — so they can transact confidently.
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Factoring, Payments and Intelligence products and services are offered by TBK Bank, SSB, Member FDIC, d/b/a Triumph. Banking services offered by TBK Bank, SSB, Member FDIC, d/b/a Triumph Bank. Insurance offered through Triumph Insurance Group, Inc., d/b/a in California as Triumph Risk and Insurance Solutions. Texas License #1941647. Insurance products and services not a deposit, not FDIC insured, not guaranteed by the Bank, not insured by any Federal Government Agency and may go down in value. Fuel card is offered by TransConnect Services (tcs) | https://www.tcsfuel.com/. Subject to approval. Terms and conditions subject to change.
Visit triumph.io/privacy-policy for more information.
Offices: 12700 Park Central Drive, Suite 1700, Dallas, Texas 75251, US
How many Retail jobs are open in Denver, CO right now?
There are currently 1,572 open retail positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Denver, CO?
Companies currently hiring include Kroger, Starbucks, Albertsons Companies, VF Corporation, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Denver, CO?
Yes — 76 of the 1572 open retail positions offer remote or hybrid work (26 remote, 50 hybrid).
How do I apply for Retail jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.