Bangalore, Karnataka, India · Hybrid
Position Summary... What you'll do... Job Summary The Senior Analyst, Workforce Planning supports forecasting, capacity planning, and workforce analysis for an assigned CES business vertical. Reporting to the Manager, Wo…
Skills: Demand Forecasting, Capacity Planning, Workforce Analysis, Microsoft Excel, Data Analysis
Bangalore, Karnataka, India · On-site
Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline • Identify target areas for prospective business • Pre-screen customer segments as per the or…
Skills: Client Acquisition, Relationship Management, Cross-selling, Sales Promotion, Vendor Empanelment
Bangalore, Karnataka, India · Hybrid
Position Summary...We are seeking a talented and passionate Principal, Software Engineer to join our International Technology Organization. The ideal candidate will have experience as a tech lead and strong development b…
Skills: Java, Spring Boot, Kafka, Microservices, Distributed Systems
Bangalore, Karnataka, India · Hybrid
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles t…
Skills: React Native, Full-stack Development, RESTful APIs, GraphQL, Node.js
Bangalore, Karnataka, India · On-site
Position Summary... What you'll do... About Team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedic…
Skills: Customer Service, Written Communication, Verbal Communication, Multitasking, Problem Solving
Bangalore, Karnataka, India · On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With th…
Skills: P&L Management, Store Management, Customer Relationship Management, Inventory Management, Employee Coaching
Bangalore, Karnataka, India · On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With th…
Skills: Store Management, P&L Management, Customer Relationship Management, Retail Operations, Inventory Management
Bangalore, Karnataka, India · On-site
Job Description WHAT YOU’LL DO As a Process Expert-AR (B2C Stores), you will act as the subject matter expert (SME) for a specific process and closely collaborate with Global Process Owner and Process Lead to evaluate th…
Skills: Accounts Receivable, SAP ECC, Financial Reconciliation, Data Analysis, Stakeholder Management
Bangalore, Karnataka, India · On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With th…
Skills: Retail Distribution, Distributor Management, Relationship Building, People Management, Data Management
Bangalore, Karnataka, India · On-site
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. He…
Skills: Distributor Management, Channel Sales, Retail Sales, Trade Marketing, General Trade
Bangalore, Karnataka, India · Hybrid
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles t…
Skills: Big Data, Distributed Computing, Java, Scala, Python
Bangalore, Karnataka, India · Hybrid
Position Summary...As an (IND) Principal Software Engineer, you will lead the design and delivery of scalable platform capabilities, driving technical excellence across multiple teams. This role involves architecting dis…
Skills: Java, Spring Framework, Distributed Systems, AI/ML Integration, Cloud-Native Architecture
Bangalore, Karnataka, India · Hybrid
Position Summary... What you'll do...What You’ll DoSupport, maintain, and enhance applications and utilities built around Blue Yonder Catman, with training provided on the Catman solution and related business processes.B…
Skills: .Net, SQL, Blue Yonder Catman, Database Optimization, Stored Procedures
Bangalore, Karnataka, India · Hybrid
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles t…
Skills: Generative AI, Machine Learning, Natural Language Processing, Large Language Models, Computer Vision
Bangalore, Karnataka, India · On-site
Position Summary... What you'll do...Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing busines…
Skills: Customer Communication, Ticketing Systems, Problem Solving, Process Improvement, Root Cause Analysis
Bangalore, Karnataka, India · On-site
Position Summary... What you'll do...Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing busines…
Skills: Customer Communication, Ticketing Systems, Problem Solving, Process Improvement, Customer Analysis
Bangalore, Karnataka, India · Hybrid
Position Summary... What you'll do... Job Summary: The Senior Analyst – Business Support- Quality Assurance supports quality execution and continuous improvement across Walmart Claims Services (WCS). The role is responsi…
Skills: Quality Assurance, Claims Processing, Insurance Operations, Data-Driven Reporting, Risk Management
Bangalore, Karnataka, India · Hybrid
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles t…
Skills: Generative AI, Machine Learning, Natural Language Processing, Large Language Models, Computer Vision
Bangalore, Karnataka, India · Hybrid
Position Summary...As a Distinguished Engineer on the Developer Productivity & CI/CD Platforms team, you will define and drive the long-term technical vision for Walmart’s enterprise Developer Productivity and CI/CD plat…
Skills: Java, Distributed Systems, Cloud-Native Architecture, CI/CD, Jenkins
Bangalore, Karnataka, India · On-site
Position Summary... What you'll do... About Team: The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedi…
Skills: Customer Service, Written Communication, Verbal Communication, Multitasking, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role focuses on building accurate short- and long-term demand forecasts and developing detailed capacity plans to ensure optimal staffing for customer care operations. It involves monitoring business trends and partnering with operations to translate data insights into actionable staffing strategies.
Requires a Bachelor's degree in a quantitative field and 3-5 years of experience in workforce management or operational analytics. Proficiency in Microsoft Excel and experience with large datasets are essential, with contact center WFM experience strongly preferred.
The Senior Analyst, Workforce Planning supports forecasting, capacity planning, and workforce analysis for an assigned CES business vertical. Reporting to the Manager, Workforce Planning, this role is responsible for building accurate forecasts, developing capacity plans, and monitoring business trends to inform staffing decisions. The role offers opportunities to grow forecasting expertise through collaboration with experienced Workforce Planning leaders and subject matter experts.
This role is ideal for a highly analytical, detail-oriented professional who enjoys solving business problems through data and translating insights into actionable workforce plans that support operational performance.
The Workforce Planning team within Customer Engagement Services (CES) ensures the right staffing at the right time to support Walmart's customer care operations.
As a Senior Analyst, you will partner with the Workforce Planning team to execute day-to-day forecasting, capacity planning, and workforce analysis. Working alongside experienced planners, you'll learn Walmart's forecasting methodology while helping build capacity plans, monitor trends, identify risks, and translate business needs into executable staffing plans.
This role is designed for individuals with a strong analytical foundation who are eager to grow their expertise in forecasting and workforce planning through structured training, mentorship, and hands-on experience.
Build and maintain short- and long-term demand forecasts using historical data, business inputs, and trend analysis.
Develop detailed capacity plans aligned to forecasted demand, productivity assumptions, and service level targets.
Monitor business trends, performance metrics, and forecast accuracy to proactively identify risks or variances.
Assist in analyzing forecast variances, identify root causes, and recommend tactical adjustments.
Partner with Operations to ensure capacity plans translate into actionable staffing strategies.
Support scenario planning and surge-readiness efforts by modeling volume and staffing impacts.
Maintain forecasting documentation, assumptions, and planning inputs to ensure transparency and repeatability.
Provide regular reporting and insights on forecast performance, emerging trends, and staffing outlooks.
Collaborate with Data Science and business stakeholders to incorporate new drivers, initiatives, and process changes into forecasts.
Support continuous improvement of forecasting models, tools, and planning processes.
Bachelor's degree in Business, Analytics, Industrial Engineering, Operations, Mathematics, Statistics, or a related field.
3-5 years of experience in Workforce Management, Scheduling, Capacity Planning, Operational Analytics, Business Analytics, or a related analytical role.
Foundational understanding of workforce planning concepts, including forecasting, scheduling, or capacity planning. Advanced forecasting methodologies are not required and will be developed through on-the-job training.
Strong analytical skills with advanced proficiency in Microsoft Excel and the ability to work with large datasets. Experience with Workforce Management tools is preferred.
Ability to interpret data, identify trends, and translate insights into practical business recommendations.
Strong attention to detail with the ability to manage multiple priorities and deadlines.
Excellent communication and collaboration skills with the ability to partner effectively across Operations, Workforce Management, and cross-functional teams.
Demonstrated curiosity, learning agility, and a desire to continuously develop new technical and business skills.
A proactive mindset with a passion for continuous improvement and operational excellence.
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our [Bangalore] office for daily work, with the flexibility for associates to manage their personal lives.
Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.
At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.
Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Bachelor's degree in Analytics, Statistics, Computer Science, Mathematics, or related field OR 2 years' experience in data analysis, statistics, computer science, or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
More than 60 years ago, Sam Walton opened the first Walmart in Rogers, Arkansas. Today, we’re a people-led, tech-powered omnichannel retailer dedicated to helping people save money and live better all around the world. Our 2.1 million associates are the engine behind what we do — serving customers and members in communities spanning 19 countries, in stores and clubs, online and through a supply chain built for speed and scale. We’re committed to creating clear pathways for associates to learn, grow and advance. Whether you’re starting your first job or bringing years of experience, you’ll find room to grow, learn new skills and build a career with purpose. We’re proud to invest in our people and foster a culture grounded in respect, integrity, service and striving for excellence. Recognized as a Fortune 100 Best Companies to Work For® (2025) and Great Place To Work®-Certified™ , we’re proud of what we’re building together.
Offices: 702 SW 8th St, Bentonville, Arkansas 72712, US
There are currently 212 open retail positions in Bangalore, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Walmart, Kotak Mahindra Bank, Vodafone Idea Limited, Meesho, Paytm, among others. Browse the listings above to see every active employer.
Yes — 117 of the 212 open retail positions offer remote or hybrid work (3 remote, 114 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
