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Skills: IT Support, Systems Administration, Networking Fundamentals, Windows OS, Active Directory
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We consider applications for this position on an ongoing basis. OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty le…
Relationship Banker - Austin South Market - Austin, TX
Austin, Texas, United States · On-site
Entry level$1.6B raised
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Holiday Seasonal Associate, Austin - Williams Sonoma
Austin, Texas, United States · On-site
Entry level$4M raised
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Internship
bachelor degree
Posted 4d ago
~40 hrs/week
Responsibilities
The intern will provide Level 1 IT support for hardware, software, and network issues while assisting with routine system maintenance and monitoring. They will also handle user administration tasks and maintain accurate documentation of technical resolutions and procedures.
Requirements
Candidates should be pursuing or have recently completed a degree in Computer Science, Information Technology, or a related field. A basic understanding of Windows OS, networking concepts, and strong communication skills are required.
Full job description
Role Summary
As an IT Systems & Infrastructure Intern, you will gain hands-on experience supporting day-to-day IT operations across computer systems, software, hardware, and basic network infrastructure. Working under the guidance of senior IT team members, you will assist with user support, system maintenance, and monitoring activities while developing practical skills in an enterprise IT environment.
This internship is ideal for students or recent graduates who are eager to learn systems administration, networking fundamentals, and IT support best practices.
Key Responsibilities
Assist in providing Level 1 IT support for internal users related to computer systems, software, hardware, and basic network issues.
Support the maintenance and availability of operating systems and end-user computing environments.
Assist with routine system maintenance tasks, including backups, file maintenance, and basic recovery activities under supervision.
Help with installation, configuration, and testing of system software updates and patches.
Assist in configuring software and resolving basic technical issues.
Support monitoring of network activity, firewall rules, VPN access, and security alerts under guidance.
Help maintain software licensing records and IT documentation.
Assist with basic Active Directory and Office 365 user administration tasks (e.g., user onboarding, access requests).
Accurately document issues, resolutions, and procedures.
Follow company IT policies, security standards, and operational procedures.
Perform other IT-related tasks as assigned by the manager or mentor.
Learning Objectives
Exposure to Windows server and client operating systems
Understanding of networking fundamentals, firewalls, VPNs, and security monitoring
Basics of server backups, monitoring tools, and performance management
Hands-on experience with enterprise IT tools, ticketing systems, and support workflows
Development of professional communication and customer service skills
Skills & Qualifications
Currently pursuing or recently completed a degree or diploma in Computer Science, Information Technology, or a related field.
Basic understanding of Windows OS, computer hardware, and networking concepts.
Familiarity with the Microsoft Office Suite.
Strong verbal and written communication skills.
Analytical mindset with problem-solving ability.
Customer-service orientation and patience.
Ability to work in a fast-paced, learning-focused environment.
Willingness to support a 24/7 operational environment (shift-based, if applicable).
Strong attention to detail and willingness to follow defined processes.
Demonstrates company core values: Teamwork, Honesty, Commitment, Passion, and Positive Attitude.
Preferred (but not required):
Exposure to Active Directory, Office 365, antivirus tools, or basic networking/security concepts
Prior internship, lab, or academic project experience in IT support or systems administration
Physical Requirements
Ability to move within office and IT environments, including occasional access to server or equipment rooms.
Ability to sit or stand for extended periods.
Ability to lift or move IT equipment up to 40 pounds with assistance if required.
Ability to perform repetitive motions involving hands and wrists.
About Shop LC:
We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a team of approximately 450 people. Our products are sold through TV (Cable, satellite, Telco’s and OTA’s), our website, OTT, marketplaces, and social media.
We are the US retailing unit and subsidiary of Vaibhav Global Limited (VGL)- a publicly listed company in India. The other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). VGL Group is a vertical business, having its own manufacturing and sourcing units in India, China, Indonesia, and Thailand.
We believe in supporting our community and protecting the environment with the purpose of Delivering Joy.
Our service to the community is run through our Your Purchase Feeds… program under which each retailing unit donates one nutritious meal to a school-going child in India, the US, the UK, and the Germany for each item sold through all its platforms. Your Purchase Feeds… has current run rate of over 54,000 meals per school day and has provided over 50 million meals to kids in need in US, UK and India until now. Our mission statement embraces the ambitious goal of distributing one million meals each school day to children in need by 2040. We believe that Your Purchase Feeds… provides more than just a meal: it feeds the hearts, minds, and futures of children.
We are committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2030. Our factories in India fully functions on solar power and has Platinum level LEEDS certified factory. Our US buildings are Gold level LEEDS certified.
Related keywords
IT SystemsInfrastructureWindows ServerActive DirectoryOffice 365NetworkingFirewallVPNHardwareSoftwareBackupsSystem MaintenanceTicketing SystemsSecurity AlertsTechnical SupportComputer Science
**UPDATE**
We're super excited about our change over to Shop LC, and we have a new LinkedIn™ page for it as well. All of our new content will be posted there from now on, so be sure to visit our new page to stay on top of all future news and updates!
Follow us here: https://lnkd.in/eUD4xE5
Offices: 100 Michael Angelo Way, Suite 400D, Austin, 78728, US
How many Retail jobs are open in Austin, TX right now?
There are currently 2,267 open retail positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Austin, TX?
Companies currently hiring include Domino's, Amazon, CVS Health, Goodwill Central Texas, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Austin, TX?
Yes — 94 of the 2267 open retail positions offer remote or hybrid work (25 remote, 69 hybrid).
How do I apply for Retail jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.