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$21/hr–$22/hr
Full-time
high school
Bonus, Benefits
Posted 38d ago
~40 hrs/week
Responsibilities
The Bank Teller is responsible for processing daily financial transactions accurately and providing professional customer service. They must ensure compliance with operational policies and identify opportunities to refer customers to bank products.
Requirements
A high school diploma is required, and experience in retail sales or customer service is preferred. Candidates must possess strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
Full job description
The Bank Teller is responsible for providing efficient, accurate, and courteous service while assisting customers with their banking needs. Reporting directly to the Operations Manager or Branch Manager, the Teller ensures the smooth processing of daily transactions, compliance with operational policies, and the delivery of exceptional customer service.
Customer Service:
Deliver a welcoming and professional experience for all customers by addressing their needs promptly and courteously.
Assist customers with routine inquires related to accounts, transactions, and services, ensuring a positive banking experience.
Identify opportunities to educate customers on bank products and services, referring them to other team members when necessary.
Resolve basic customer concerns and escalate complex issues to the appropriate branch personnel.
Transaction Processing:
Accurately and efficiently process customer transactions, including deposits, withdrawals, check cashing, loan payments, and money orders.
Maintain a balanced cash drawer by following established cash-handling procedures.
Ensure the accuracy and confidentiality of all transactions while complying with bank policies and regulations.
Support branch operations by assisting with tasks such as ATM balancing, night deposits, and safe deposit box access.
Identify opportunities to deepen customer relationships by cross-selling or upselling additional products and services.
Operational Excellence:
Adhere to all bank policies, procedures, and compliance requirements, including security and fraud prevention protocols.
Monitor for and report any suspicious activity, helping to safeguard customer accounts and branch assets.
Maintain a clean and organized workstation, ensuring that all supplies and materials are stocked and ready for use.
Complete assigned administrative tasks, such as updating customer records and assisting with branch audits.
Teamwork and Professional Development:
Collaborate with branch team members to ensure smooth daily operations and consistent service delivery.
Participate in training opportunities to enhance job knowledge and stay informed about banking products and services.
Support other branch functions as needed, including assisting with special projects or tasks during peak times.
Collaborate with the Branch Manager, Operations Manager, and other team members to achieve branch goals and maintain a positive team culture.
Job Qualifications/Requirements
Education/Credentials
Minimum Education Level: High School Diploma
Prior Experience
Experience: Some experience in retail sales and customer service functions a plus.
Combination of Experience and Education can meet the job requirements: Yes
Skills
English: Written: Fluent Verbal: Fluent
Computer/Systems Knowledge Requirements: Basic to Intermediate
Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
Required: Ability to manage multiple tasks, projects, and deadlines simultaneously.
Required: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment.
Additional Languages: Korean preferred
The salary range for this full-time position is $21.50 Hourly - $22.00 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Bank of Hope provides comprehensive personal, business & corporate banking services tailored to multicultural community.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1980
Headquarters
Los Angeles, CA
LinkedIn followers
15,090
Bank of Hope is a regional Korean American bank in the United States with $17.07 billion in total assets as of March 31, 2025. With the addition of Territorial Savings, a division of Bank of Hope, effective April 2, 2025, the Company became the largest regional bank catering to multicultural customers across the continental United States and Hawaii. Headquartered in Los Angeles, the Bank provides a full suite of commercial, corporate and consumer loans, deposit and fee-based products and services, including commercial and commercial real estate lending, SBA lending, residential mortgage and other consumer lending; treasury management services, foreign currency exchange solutions, interest rate derivative products, and international trade financing, among others. The Bank operates 46 full-service branches in California, New York, New Jersey, Washington, Texas, Illinois, New York, New Jersey, Alabama and Georgia under the Bank of Hope banner, and 29 branches in Hawaii under the Territorial Savings banner. The Bank also operates SBA loan production offices, commercial loan production offices, and residential mortgage loan production offices throughout the United States, and a representative office in Seoul, South Korea. Bank of Hope is a California-chartered bank, and its deposits are insured by the FDIC to the extent provided by law. Bank of Hope is an Equal Opportunity Lender. For additional information, please go to www.bankofhope.com for Bank of Hope and www.tsbhawaii.bank for Territorial Savings, a division of Bank of Hope.
Offices: 3200 Wilshire Boulevard, Suite 1400, Los Angeles, CA 90010, US · 3731 Wilshire Blvd, Los Angeles, California 90010, US
Based on 971 listings with disclosed salaries, most retail jobs in Washington pay between $60k–$171k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Washington right now?
There are currently 9,934 open retail positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Washington?
Companies currently hiring include Domino's, Albertsons Companies, Starbucks, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Washington?
Yes — 270 of the 9934 open retail positions offer remote or hybrid work (49 remote, 221 hybrid).
How do I apply for Retail jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.