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Full-time
Paid Comprehensive Training, Daily Pay Program, 401K Program With Company Match, Medical Insurance, Dental Insurance, Vision Insurance
Posted 16d ago
Apply by Aug 8
~40 hrs/week
Responsibilities
Responsible for managing incoming and outgoing phone calls and emails to resolve customer service issues. Maintains an action-driven to-do list and utilizes the My Service Center system to ensure customer satisfaction.
Requirements
Candidates must have prior call center experience and the ability to pass a background check and drug test. Strong communication skills and the ability to work in a fast-paced team environment are required.
Full job description
Job Description
We’re looking for bright, energetic individuals to join our Customer Service Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day, where you’ll learn Havertys standards for providing exceptional customer service and ensuring customer satisfaction. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork. Come grow with us at Havertys, where Life Looks Good!
Pay: Starting at $17.00 an hour, more with experience Schedule: The first 2 weeks of employment are Monday-Friday, 7:45am-4:45pm for training. Training is paid. (The length of the training class may be adjusted as needed). After training the schedule will be 9:00am-6:00pm. Schedule rotation: 4 weekdays and Saturday, then 5 weekdays with the weekend off.
SPECIFIC DUTIES:
Responsible for competently responding to incoming, outgoing phone calls, pre-and post-delivery calls and email.
Responsible for using My Service Center to create, maintain and resolve Customer Service issues.
Responsible for maintaining an action driven To Do list and working the list to keep it current daily.
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur
Earning Opportunity:
Salary starts at $17.00 per hour, more with experience
Get Paid Daily. Team members have the flexibility to Draw Pay between pay cycles.
We Offer:
Paid comprehensive training
Flexibility to draw pay between pay cycles with our Daily Pay Program
401K program with a company match of 4%
Generous benefits package with premier medical, dental, and vision partners
Paid time-off includes vacation, sick time, personal days, company holidays
Ability to advance within the company if desired
Opportunities to give back to the community
Substantial associate discount on our quality merchandise
Bonus program for Team Member Referrals
Educational financial assistance
Complimentary health and wellness program
Job Requirements
Qualifications:
Excellent communication and listening skills
Ability to multi-task within a fast-paced environment
Self-motivated
Must work positively in a team environment.
Ability to professionally interact with customers and other team members
Basic computer skills, including experience with an automated system
Detail-oriented
Must have prior call center experience
Ability to pass criminal background check, and drug test.
Work Environment:
Office setting, business dress code
Schedules rotation: Rotation: 4 weekdays and Saturday then 5 weekdays with the weekend off
Physical Demands:
Ability to sit for extended periods, use a computer and phone, perform repetitive tasks, and demonstrate proficient attention to detail.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential function
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by this employee. He/she will be required to follow any other instructions and to perform any other duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law.
Havertys began as a single store in downtown Atlanta in 1885. Today, with over 100 stores in 17 states, we have become one of the top retailers in the furniture industry. From modern and traditional, to rustic and eclectic, our wide range of styles, accessories and collections guarantee that we have something for everyone. We greatly value quality merchandise and continually seek to provide our customers with the highest caliber of product by ensuring that each piece of Havertys furniture is made exclusively for our brand. Our qualified associates and in-home designers offer expert tips and tools to make each customer’s home a fashionable representation of their own unique personality and vision. Whether you’re shopping online or in-store, we aim to provide a positive buying experience. Shopping with Havertys has everything to do with your commitment to excellence in style and we are dedicated to making sure every Havertys customer is a happy customer.
Offices: 780 Johnson Ferry Rd NE, Sandy Springs, Georgia 30342, US
Based on 722 listings with disclosed salaries, most retail jobs in Georgia pay between $49k–$128k per year. Individual offers vary with seniority, company size, and specialization.
How many Retail jobs are open in Georgia right now?
There are currently 13,106 open retail positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Georgia?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Great Clips Inc., AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Georgia?
Yes — 305 of the 13106 open retail positions offer remote or hybrid work (149 remote, 156 hybrid).
How do I apply for Retail jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.