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Temporary
Posted 18d ago
~40 hrs/week
Responsibilities
You will optimize the video creative engine by identifying bottlenecks and implementing AI-native workflows to improve production speed and quality. Additionally, you will manage day-to-day creative reviews and build systems to provide leadership with visibility into resource capacity and performance results.
Requirements
The ideal candidate has 5+ years of experience in creative operations or production with a strong focus on performance video and AI-assisted workflows. You must be a systems-oriented communicator capable of diagnosing complex operational problems and driving adoption of new tools across internal and external teams.
Full job description
Kikoff: The Fintech Powering Financial Security at Scale Kikoff is a profitable, pre-IPO fintech company on a mission to empower everyone to achieve financial security. With record revenue growth in 2025 and a unicorn valuation, we've built a suite of products that help millions of people build credit, access liquidity, and save money. We're scaling fast. Join us if you want to build something meaningful and help millions of people move forward financially.
Why Kikoff:
This is a consumer fintech startup, and you will be working with serial entrepreneurs who have built strong consumer brands and innovative products. We value extreme ownership, clear communication, a strong sense of craftsmanship, and the desire to create lasting work and work relationships. Yes, you can build an exciting business AND have real-life real-customer impact.
We’re looking for a Creative Operations Manager to join us for a 3–6 month engagement with a specific mission: help us build a faster, smarter, more AI-enabled creative operation, with a heavy focus on performance video.
Video is a major part of our creative engine, spanning paid social, creators, UGC, and other performance channels. You’ll work alongside Creative and Growth leadership to understand how that engine works today, identify where time and resources are being lost, and build better ways of working.
A major part of your role will be exploring how AI, automation, and new creative tools can fundamentally improve our workflows, from production to reviews, versioning, analysis, and creative learnings. We’re not looking to layer AI onto existing processes for the sake of it. We want someone who can ask: Why are we doing this manually at all?
This is not a traditional project management role focused on moving tasks from one stage to the next. You’ll be expected to get into the weeds of how creative gets made, especially video, understand what drives performance, and redesign the systems around it.
What You’ll Do
Optimize the Video Creative Engine: Get deep into how performance video moves from concept to script, production, editing, review, iteration, trafficking, and launch. Identify bottlenecks and build systems that help us produce more high-quality video, faster.
Drive the Shift to AI-Native Creative Workflows: Lead the transition from traditional creative processes to AI-native ways of working across ideation, scripting, video production, editing, versioning, localization, QA, reviews, and creative analysis. Identify where AI can replace, compress, or fundamentally redesign existing workflows, implement the right tools and processes, and drive adoption across the team.
Drive Creative Reviews: Own and run the day-to-day creative review process, with a heavy focus on performance video. Keep reviews moving, consolidate feedback, ensure the right stakeholders are involved, and push work toward clear decisions and launch.
Make Reviews Faster & Smarter: Identify where reviews are creating unnecessary work or bottlenecks, then use clearer standards, better processes, AI, and automation to reduce manual review without sacrificing creative quality or compliance.
Improve Resourcing & Capacity: Maintain a holistic view of demand and capacity across editors, creators, designers, agencies, freelancers, and AI-enabled production. Surface tradeoffs early and identify where new workflows can unlock additional capacity.
Build Better Visibility: Create lightweight systems that give Creative and Growth leadership a clear view into what’s being made, what’s blocked, where resources are going, and what is actually driving results.
Solve High-Impact Operational Problems: Jump into messy, ambiguous problems, diagnose the root cause, and implement practical solutions that make the Creative organization faster and more effective.
Who You Are
5+ years in creative operations, creative production, performance creative, integrated production, marketing operations.
You thrive at high volume and high speed. You’ve operated in environments shipping a large volume of creative every week, where priorities shift quickly and processes need to enable speed rather than slow it down.
Strong experience with performance video creative, ideally across paid social channels such as Meta, TikTok, YouTube, or similar platforms..
Highly AI-curious and hands-on. You actively experiment with AI tools and are excited about using them to rethink how creative work gets done, not just incrementally speed up existing processes.
Highly systems-oriented. You can solve the immediate problem while also asking what needs to change so the problem doesn’t happen again.
Excellent communicator who can move fluidly between detailed execution and higher-level operational recommendations.
Bonus Points
Experience working closely with paid acquisition teams and creative performance data.
Experience with AI-assisted creative workflows and automation.
Experience managing a mix of internal teams, freelancers, agencies, and creators.
Experience in fintech or another highly regulated category.
Base Range
$112,000—$112,000 USD
Equal Employment Opportunity Statement
Kikoff Inc. is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Empowering everyone to achieve financial security.
Industry
Software Development
Company size
201-500 employees
Founded
2019
Headquarters
San Francisco, CA
LinkedIn followers
14,644
Total funding
$43M
Kikoff was founded in 2019 with a not-so-simple goal: make it easier for people to build credit.
And it’s working. With 2 million customers, we’re helping people achieve their credit goals, so they can build the life they deserve. And we’re just getting started.
We’re profitable, growing fast, and we’ve achieved Unicorn status. Our team is made up of data scientists, engineers, AI developers, product designers, & financial gurus.
Credit is key to big milestones — from opening a credit card to getting better rates on loans.
But there’s a catch: it’s easier to build credit, when you already have it.
CEO and Founder, Cynthia Chen, understood this first hand, so they built a solution. Kikoff’s main product is our Credit Account, a reported tradeline exclusively focused on building credit. But we didn’t stop there. We’ve added accessible features like Rent & Bill Reporting and our AI-powered Debt Negotiation tool to take the time and headaches out of leveling up your financial health. AI is a game changer—and we’re using it to make our products future-proof.
Check out our career site to see how you can help credit builders score.
How much do Marketing jobs in San Francisco, CA pay?
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