New York, New York, United States · On-site
$27/hr–$30/hr
Job Description: We are seeking highly motivated and experienced service representatives at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the Serv…
Skills: Customer service, Technical support, Troubleshooting, Inventory management, Repair
New York, New York, United States · On-site
$55k–$85k/yr
Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. At Magellan we have over…
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New York, New York, United States · On-site
$32/hr–$44/hr
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
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New York, New York, United States · On-site
Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women's fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platfo…
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New York, New York, United States · Remote OK
Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable. We deliver roofing, insulation, waterproofing, and architectur…
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New York, New York, United States · On-site
$20/hr–$28/hr
Description This is a Career Opportunity role with growth potential! FSM Group, LLC, an aviation fuel management company with multiple locations in the US, has an immediate need for multiple Mechanic positions for ground…
Skills: Mechanical repair, Troubleshooting, Diagnostics, Preventative maintenance, Hydraulics
New York, New York, United States · Hybrid
$45/hr–$55/hr
#MaesaMagic The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creati…
Skills: Packaging development, Project management, Turnkey manufacturing, Bill of materials, Packaging specifications
New York, New York, United States · Hybrid
$122k–$196k/yr
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ…
Skills: Microsoft Dynamics 365 F&O, Supply Chain Management, Finance, Accounting, Power Platform
New York, New York, United States · On-site
$20/hr–$24/hr
Cresilon® is a Brooklyn-based biotechnology company that develops, manufactures, and markets hemostatic medical devices utilizing the company’s proprietary hydrogel technology. The company’s plant-based technology has re…
Skills: Aseptic manufacturing, Clean room operations, cGMP compliance, Equipment maintenance, Line clearance
New York, New York, United States · On-site
$65k–$80k/yr
Company Description Unity. Loyalty. Advancement. Charity. It’s what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. …
Skills: Graphic Design, Print Design, Adobe Photoshop, Adobe Illustrator, Tech Pack Creation
New York, New York, United States · On-site
$45k–$55k/yr
About Us Unity. Loyalty. Advancement. Charity. It’s what drives United Legwear & Apparel Co. to be the best global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories. Founded in …
Skills: Sample Coordination, Production Support, Adobe Illustrator, Adobe Photoshop, Adobe Acrobat
New York, New York, United States · On-site
$100k–$130k/yr
MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily liv…
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New York, New York, United States · Hybrid
$63k–$75k/yr
Description We are seeking a detail-oriented Associate Technical Designer to support the development of children's apparel. This role partners with Technical Design, Design and overseas vendors to create and maintain dev…
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New York, New York, United States · On-site
Description The Sourcing Coordinator provides complex administrative support to the Sourcing department. Requirements KEY RESPONSIBILTIES Daily communication with overseas offices and agents. Should be available to atten…
Skills: Sourcing, Costing, Negotiation, Excel, Product Development
New York, New York, United States · On-site
$17/hr–$19/hr
Job Category: Mx Materials POSITION PURPOSE Maintains, ships, and handles aircraft parts and material. Ensures timely location and acquisition of parts/materials for maintenance. ESSENTIAL DUTIES To perform this job succ…
Skills: Inventory management, Shipping and receiving, Forklift operation, Computer tracking systems, Hazardous materials handling
New York, New York, United States · Hybrid
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the larges…
Skills: Regulatory affairs, Lifecycle management, FDA regulations, ICH guidelines, Regulatory strategy
GAL ManufacturingNew York, New York, United States · On-site
$23/hr–$28/hr
Job DetailsJob Location: G.A.L. Manufacturing Bronx - Bronx, NY 10451Position Type: Full TimeJob Shift: Normal Business HoursJob Category: Indirect Labor - IDLCustomer Service Representative Regular Position, Full Time B…
Skills: Customer service, Order management, Administrative support, CRM, ERP
New York, New York, United States · On-site
$140k–$180k/yr
Summary: IHL is looking for a Design Director to join our Kids Sleepwear and Basics team! This is a fantastic opportunity for someone who has previous experience working within the Kidswear category, is comfortable being…
Skills: Kidswear design, Team leadership, Strategic planning, Budget management, Timeline management
New York, New York, United States · Hybrid
$150k–$300k/yr
Product Lead - Element AIPrime Matter Labs | New York City, Hybrid | Full-time About Prime Matter LabsPrime Matter Labs is an established, profitable personal care and beauty contract manufacturer, not a pre-revenue star…
Skills: Product Management, AI Tools, Workflow Mapping, Technical Specification, Cross-functional Collaboration
New York, New York, United States · Hybrid
At Perrigo, we are driven by our mission to Makes Lives Better Through Trusted Health and Wellness Solutions, Accessible to All. We are proud to be a Top 10 player in the European Consumer Self-Care market and the larges…
Skills: Regulatory Affairs, Lifecycle Management, Regulatory Strategy, Regulatory Documentation, Product Information Files
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The Service Representative is responsible for providing high-level customer support, performing equipment repairs, and maintaining operational efficiency at the Factory Service Center. They will also manage spare parts inventory, process shipments, and act as a liaison between the service branch and end users.
Candidates must have at least a high school diploma or GED and 1-3 years of customer service experience. Proficiency in using hand and power tools, diagnostic equipment, and Microsoft Office software is preferred, along with the ability to lift up to 50 lbs.
We are seeking highly motivated and experienced service representatives at our Factory Service Centers to join our dynamic team! Under the direction of the Factory Service Center Branch Manager, the Service Representative will be responsible for delivering a high level of customer support and satisfaction and driving operational efficiency and quality in a safe work environment in accordance with prescribed procedures to ensure proper functioning, safety and reliability in support of the Milwaukee Tool product line in the Factory Service Center. The ideal candidate will seek to gain technical expertise and possess a customer-centric approach as part of a high performing team.
Duties and Responsibilities
Culture Alignment:
Exemplify Milwaukee Culture expectations to maximize organizational capacity and contribute to a collaborative, high-performing team.
Align with the Factory Service Center Branch Manager’s efforts to train, coach & mentor for continuous improvement in his/her performance.
Drive cross-functional engagement with key business partners to achieve strategic objectives and exceed metrics.
Operational Excellence:
Apply problem-solving skills to address issues and provide timely solutions.
Track spare parts inventory and order replacements as needed to ensure they are readily available for repairs.
Assist in answering alarm calls indicating service center security breaches and take necessary action to secure company property and goods.
Customer Service Excellence:
Provide training or guidance to end users on proper equipment usage and basic troubleshooting procedures.
Maintain knowledge and understanding of the current product line to drive productivity and quality of repair while engaging in training on new products to expand capabilities and enhance technical skills.
Fill and pack orders and repairs for shipment to customers; prepare shipping documents and determine shipping charges by prescribed procedures.
Position self as an expert and resource for the Field Sales, Marketing, and Service organizations in supporting and implementing new product development processes, programs, and operations.
Drive resolution for escalated repair requests, warranty guidelines, and program support from users and the Milwaukee Field Sales team.
Act as a liaison between Service branches and our end users.
Respond to user inquiries and requests while assisting with performing counter procedures in a timely and professional manner via phone, email, chat, or in-person interactions.
Engage with end users to understand product service needs, provide updates on repair progress, answer questions, and address concerns.
Ensure accurate and timely order fulfillment and maintain end user records and databases, including notes for future reference and analysis.
Quality, Safety & Continuous Improvement
Report operational irregularities and defective materials for quality control.
Recommend areas for improvement and assist in process enhancements.
Help implementation and practice and execute 6S
Maintain and update required resources, fixtures, and equipment within the branch to ensure locations follow Milwaukee Service quality and standards.
Education and Experience Requirements
Requires an education equivalent to a high school diploma or GED.
1-3 years of experience in a customer service position is preferred.
Preferred proficiency in using various hand and power tools, diagnostic equipment, and software.
Ability to lift up to 50 lbs.
Ability to maneuver heavy material weighing up to 300 lbs.
Must possess practical business communication skills and the ability to understand the local branch market.
Strong analytical and problem-solving abilities are crucial for diagnosing and repairing equipment issues.
Excellent interpersonal, communication, and customer service skills for dealing with end users and customers.
Adherence to safety protocols and guidelines is paramount to ensure personal safety and the safety of others.
Acquire and maintain industry or product-specific certifications or licenses that may be required.
Proficiency in English, written and verbal.
Bilingual (English/Spanish) a plus.
Must be proficient in computer skills and Microsoft Office applications.
Ability to travel up to 10% using the quickest and most cost-effective mode of transportation (Flight, Bus, Train, & etc.)
This position offers an hourly pay range of $27 - $30 in addition to comprehensive benefits including health insurance, paid time off, and retirement options.
Milwaukee Tool is an equal opportunity employer.
For over 100 years, Milwaukee Tool has led the industry with innovative solutions that redefine performance, productivity, and safety for the professional trades. Fueled by an unwavering commitment to its users, Milwaukee Tool pioneers breakthrough technologies, products, and services that empower tradespeople to excel in their work and return home safely each day. Milwaukee is dedicated to delivering a steady stream of advanced, trade-specific solutions from its global research, design and development facilities located across southeast Wisconsin. We enable a fast-paced design environment where our employees experience the challenge and satisfaction of seeing a product evolve from concept to the shelves of our retail and distribution partners and into the hands of our professional users on the jobsite. At Milwaukee Tool, we recognize your career path is as individual as you are. Whether you are considering joining us early in your career or you have been in the workforce for years, our priority is to help you meet your professional goals. Being part of a fast paced and innovative culture, professional development….WE CREATE EMPOWERED LEADERS Community Guidelines > https://bit.ly/3sZqQMQ
Offices: 13135 W Lisbon Rd., Brookfield, WI 53005, US · 1003 Sycamore Ave, Greenwood, MS 38930, US · 4366 Milwaukee St, Jackson, MS 39209, US · 12385 Crossroads Dr, Olive Branch, Mississippi 38654, US · 433 W Van Buren St, Chicago, Illinois 60607, US
There are currently 1,053 open manufacturing positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Centric Brands, GFS - Global Freight Services, Golden Touch, GAL Manufacturing, GlobalFoundries, among others. Browse the listings above to see every active employer.
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