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Full-time
Health insurance, Paid time off
Posted 8d ago
~40 hrs/week
Remote in South Africa
Responsibilities
The Technical Specialist will provide expert technical support, training, and coaching to BMW-approved bodyshops and dealerships across South Africa. They are responsible for resolving paint process issues, monitoring performance data, and building strong relationships with key customer stakeholders.
Requirements
Candidates must possess strong knowledge of automotive refinish paint systems, color matching, and paint application processes. A valid driver's license and the ability to travel extensively within South Africa are required, along with proficiency in Microsoft Office.
Full job description
Technical Specialist - BMW
Location: Remote, South Africa
Join a Global Leader in Coating Solutions
Are you passionate about automotive refinishing, color technology, and helping customers achieve world-class results? Do you enjoy solving technical challenges, building strong customer relationships, and influencing operational excellence?
We are looking for a Technical Specialist BMW to become the trusted technical expert supporting BMW Bodyshops and dealerships across South Africa. In this highly visible role, you will work directly with one of the world's most respected automotive brands, helping customers maximize performance, productivity, quality, and profitability.
This is an exciting opportunity for a hands-on technical professional who enjoys combining technical expertise with customer engagement and continuous improvement initiatives.
The position can be based remotely anywhere in South Africa. As most customer sites are located in the Johannesburg region, regular travel within South Africa will be required.
What You'll Do
As the primary technical resource for BMW customers, you will play a critical role in ensuring exceptional technical support, customer satisfaction, and product performance.
Customer Training & Technical Support
Deliver technical training and coaching to BMW-approved bodyshops and dealerships.
Support customers in adopting new products, technologies, processes, and best practices.
Provide expert guidance on product application, color matching, paint processes, and defect identification.
Act as the go-to technical specialist for the BMW product range.
Customer Relationship Management
Build trusted relationships with key customer stakeholders at all levels.
Maintain regular communication through site visits, meetings, and day-to-day technical support.
Partner with customers to identify opportunities to improve efficiency, quality, and operational performance.
Serve as a strategic advisor, helping customers achieve their business and production objectives.
Technical Problem Solving
Investigate and resolve paint process and application issues.
Conduct root cause analysis and recommend corrective actions.
Collect samples and technical data for analysis, testing, and reporting when required.
Utilize technical expertise and industry best practices to support effective troubleshooting and continuous improvement.
Performance Monitoring & Data Analysis
Gather and evaluate process data, including:
Temperature and viscosity measurements
Film build analysis
Appearance measurements using Wave Scan technology
Other performance and quality indicators
Interpret results and identify trends or deviations.
Prepare and communicate technical reports and recommendations to both customers and internal stakeholders.
Escalate issues proactively when results fall outside expected performance parameters.
Safety & Compliance
Promote a strong safety culture at customer sites.
Ensure safe product handling, application practices, and proper use of personal protective equipment (PPE).
Lead by example and support customers in maintaining safe and compliant operations.
Culture & Collaboration
Beyond technical expertise, you'll play an important role in strengthening customer partnerships and supporting a culture of collaboration and excellence.
You will:
Foster long-term relationships built on trust, integrity, and reliability.
Collaborate closely with customers to identify opportunities for continuous improvement.
Bring innovative ideas and fresh perspectives to help customers achieve operational excellence.
Work cross-functionally with internal teams to ensure exceptional customer support and service delivery.
Represent the company professionally and positively as a trusted business partner.
What We're Looking For
Technical Expertise
Strong knowledge of automotive refinish paint systems, color matching, and paint application processes.
Experience identifying and resolving paint defects and process-related issues.
Understanding of bodyshop operations and application equipment.
Knowledge of mix room operations and paint preparation processes.
Experience using industry measurement and color tools, such as spectrophotometers and related equipment.
Skills & Competencies
Excellent troubleshooting and problem-solving abilities.
Strong communication and presentation skills.
Ability to build credibility and influence customer decisions.
Effective time management and organizational skills.
Ability to manage multiple priorities in a dynamic environment.
Strong interpersonal skills with the ability to build relationships across diverse teams and cultures.
Customer-focused mindset with a passion for delivering exceptional service.
Ability to work independently while collaborating effectively within a team environment.
Qualifications
Fluency in English is required.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
A valid driver's license and willingness to travel extensively within South Africa.
Willingness to travel internationally when required.
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.
Recruitment Fraud Alert: We take candidate safety seriously. If you believe you’ve encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.
We consider an individual’s qualifications, skillset, and experience to determine final salary. This role is eligible for benefits such as health insurance and paid time off. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
This is an active opening for which we are recruiting to fill immediately.
Axalta provides performance coatings for a wide range of industrial applications; light vehicle and commercial vehicle coatings for original equipment manufacturers; and refinish surface preparation and coating systems for body shops globally. Our team serves more than 100,000 customers in over 140 countries. With more than 150 years of experience and impact, we innovate smarter surface solutions for better living and a sustainable future.
Markets We Serve:
Mobility
Industrial
Refinish
Fast Facts
• 150+ year legacy
• $5.2B in net sales
• ~12k employees
• ~1,300 scientists, technical experts and engineers
• ~1,000 patents + pending applications
• Products sold in over 140 countries
• 4 Major R&D Centers
• Partnering with 90k body shops
• Supply 13 of the top 15 global auto OEMs
• Funded 16 scholarships for future STEM leaders
• 80% of new technology to have sustainable benefit by 2030
• Carbon neutral by 2040
Offices: 1050 Constitution Ave, Philadelphia, Pennsylvania 19112, US · 50 Applied Bank Blvd, 300, Glen Mills, PA 19342, US · Av. Industria Electrica No. 10, Col. Industrial Barrientos, Tlalnepantla de Baz,, Edo. de Mex. C.P. 54015, MX · 19F, Building 1, Sandhill Plaza, No. 2290 Zuchongzhi Road, Shanghai, Pudong New District 201210, CN · Uferstrasse 90, Basel, BS 4057, CH
How many Manufacturing jobs are open in Johannesburg, South Africa right now?
There are currently 87 open manufacturing positions in Johannesburg, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Johannesburg, South Africa?
Companies currently hiring include Transport AI, Vestas, Alfa Laval, Avery Dennison, STELO GROUP, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Johannesburg, South Africa?
Yes — 9 of the 87 open manufacturing positions offer remote or hybrid work (3 remote, 6 hybrid).
How do I apply for Manufacturing jobs in Johannesburg, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.