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Full-time
bachelor degree, postgraduate degree
Posted 10d ago
~40 hrs/week
Responsibilities
The Senior Manager of Marketing Operations leads the operational infrastructure, including marketing technology, project management, and creative operations. This role is responsible for establishing governance, driving continuous improvement, and providing business insights to support marketing strategy.
Requirements
Candidates must possess a bachelor's degree in a relevant field, with an MBA preferred. The role requires over 10 years of progressive experience in marketing operations or related disciplines, including at least 5 years of people leadership.
Full job description
OVERVIEW
The Senior Manager, Marketing Operations is responsible for leading the operational infrastructure that enables the Marketing organization to execute effectively and efficiently. This role oversees Marketing Operations, Project Management, Creative Operations, marketing technology, reporting and analytics, and shared services support. Serving as the operational backbone of the Marketing function, this leader establishes the processes, governance, tools, and capabilities that translate strategy into execution.
RESPONSIBILITIES
Marketing Operations & People Leadership
Lead and evolve Libbey’s Marketing Operations function.
Establish and maintain operational processes, workflows, governance, and service standards.
Drive continuous improvement initiatives that improve efficiency, effectiveness, and scalability.
Lead, coach, and develop team members.
Drive accountability, succession planning, and talent development.
Marketing Technology & Data Governance
Own the marketing technology roadmap and ecosystem.
Improve platform adoption, automation, reporting capabilities, and data integrity.
Ensure consistency, compliance, and data quality across marketing systems.
Analytics & Business Insights
Develop marketing KPIs, dashboards, and reporting.
Deliver insights that improve decision-making and resource allocation.
Project Management Office (PMO)
Lead project intake, prioritization, and resource planning.
Ensure effective project execution and stakeholder communication.
Creative Operations
Oversee the operating model supporting Libbey’s Creative Studio.
Optimize workflows from intake through asset delivery.
Shared Services & Delivery Excellence
Manage centralized intake and service delivery processes.
Balance competing business needs while maximizing resource effectiveness.
REQUIREMENTS & QUALIFICATIONS
Bachelor's degree in Marketing, Business Administration, Operations, Communications, Project Management, or a related field; MBA preferred.
10+ years of progressive experience in Marketing Operations, Shared Services, Project Management, Business Operations, or related disciplines.
5+ years of people leadership experience.
Experience leading operational excellence, governance, analytics, and marketing technology initiatives.
COMPETENCIES FOR SUCCESS
Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.
Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.
Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.
Continuous Improvement Mindset: Act with curiosity, proactively identifying and implementing changes to enhance work processes and outcomes. Consistently seek opportunities to improve efficiency, quality, and overall effectiveness.
Lead & Develop: Coach, mentor and motivate team members to drive high levels of productivity and achievement. Inspire and empower others to achieve organizational goals and be innovative in a safe environment. Drive engagement by fostering open communication and collaboration.
Plan & Execute: Manage work effectively, setting clear performance expectations and holding yourself and team members accountable for outcomes. Actively monitor performance, providing clear and concise feedback. Act with fairness and integrity in all situations.
Delivering the finest glassware and tabletop solutions for the makers of drinks, meals, and the makers of memories!
Industry
Glass Product Manufacturing
Company size
1,001-5,000 employees
Founded
1818
Headquarters
Toledo, Ohio
LinkedIn followers
34,341
Since 1818, Libbey has been the vanguard of artistry and innovation in glassmaking. From our roots in Toledo, Ohio, to our place as a worldwide total tabletop leader, we continue to empower chefs, mixologists and home entertainers to craft moments that matter with beautiful and durable tabletop products.
To us, “For Makers, By Makers” isn’t just a tagline. It’s how we approach our business. Like the makers of food, the makers of drinks and the makers of memories, we know what it means to put your heart and soul into everything you do, because we’ve been doing it for over 200 years. Our legacy may date back to the Industrial Revolution, but we are always looking ahead with an entrepreneurial spirit, a focus on sustainability and an ever-growing breadth of product.
Are you ready to be a MAKER? If you thrive on innovation, tackling challenges, and making an impact, review our career opportunities today!
Libbey: Made for Makers, by Makers since 1818.
Offices: 300 Madison Avenue, Toledo, Ohio 43604, US · Doblado 1627 Nte., Col Terminal, Monterrey, MX · Langfang, Hebei 065001, CN
How many Management & Leadership jobs are open in Toledo, OH right now?
There are currently 534 open management & leadership positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Toledo, OH?
Companies currently hiring include Owens Corning, The University of Toledo University College, The Wendy's Company, Bon Secours Mercy Health, Libbey, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Toledo, OH?
Yes — 51 of the 534 open management & leadership positions offer remote or hybrid work (19 remote, 32 hybrid).
How do I apply for Management & Leadership jobs in Toledo, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.