Lead Acute/Provider Quality and Customer Service - Bay Park - Quality Management
Toledo, Ohio, United States · On-site
Mid level$4M raised
Location: Bay Park Hospital Department: Quality Management Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: As the Quality and Customer Service Lead, you create, implement, and maint…
Skills: Quality improvement, Clinical outcomes, Leadership, Team management, Conflict management
Description Come Join the Toledo Tool & Die Team! Located close to the Michigan/Ohio border, Toledo Tool and Die has diligently served the people of both of those great states since 1940. It was a company founded on one …
Skills: Supply chain management, Logistics, Inventory control, Shipping and receiving, ERP systems
Business Advisor Field Support Specialist- Signarama
Toledo, Ohio, United States · On-site
Senior
Company Description UFG, Inc. Business Advisor Field Support Specialist - Signarama Do you know the sign business, enjoy working with people, and like being on the road? If you’re a problem-solver, a people-person, and s…
Skills: Business Advising, P&L Analysis, Retail Marketing, Branding, Project Management
Business Advisor Field Support Specialist- Signarama
Toledo, Ohio, United States · On-site
Mid level
Company Description UFG, Inc. Business Advisor Field Support Specialist - Signarama Do you know the sign business, enjoy working with people, and like being on the road? If you’re a problem-solver, a people-person, and s…
Skills: Business advisory, Field support, Sales management, Operations management, Financial analysis
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Sous Chef Toledo Zoo & Aquarium The Toledo Zoo is currently seeking a full-time Sous Chef. The ideal candidate will be a forward-thinking, organized individual interested in working in a high volume and fast-paced enviro…
Skills: Catering, Menu development, Kitchen management, Staff supervision, Food quality control
DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewa…
Title: Administrative Assistant 2 Department Org: Environmental Services - 108990 Employee Classification: C1 - Classified Full Time HSC Bargaining Unit: Professional Staff Association Primary Location: HSC H Shift: 1 St…
ROBIN RECOVERY Clinical Director Department Clinical Services Reports To Executive Director FLSA Status Exempt (Salaried) Location Remote / Field-Based — Oversees Multi-Site Locations Effective Date TBD Classification Fu…
Facilities Maintenance Manager – S&G Stores Location: Toledo, OH & Surrounding Area (HQ: Sylvania, OH) Salary: $85,000 – $95,000 / year + Performance Bonus Potential Job Type: Full-Time About the Role Are you a hands-on,…
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
TRIGO Global Quality Solutions is seeking to fill a Sr. Team Lead Position in Toledo, OH and surrounding areas. The rate of pay is $17-$18 per hour. **Candidate must have reliable transportation to travel to multiple sit…
Skills: Quality assurance, Team leadership, Customer relationship management, Process auditing, Inventory management
Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn a weekly bonuses and tips? Then this is the job for you! Our commitment to customer service,…
Skills: Teamwork, Communication skills, Customer service, Time management, Integrity
Location: Bon Secours St Vincent Medical Center Pay Rate: Salary - Salary Plan, 65,000.00 USD Annual Work Shift: Job Description We’re looking for a friendly, compassionate, leader to join our culinary team! Manage the d…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
Skills: Sales, Entrepreneurship, Relationship building, Consultative sales, Business development
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
Skills: Sales, Entrepreneurship, Relationship building, Consultative sales, Business development
Overview This position is designed to serve as an MDS Nurse Transition Leader when an opening occurs at any Otterbein location in the MDS Nurse Position. The MDS Nurse Leader will complete the MDS Nurse duties at assigne…
Skills: MDS, Care Planning, PDPM Management, Casemix Management, Quality Measures
Overview At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who…
The ALS Association is the largest ALS organization in the world. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified …
Skills: Case management, Social work, Health administration, Patient assessment, Budget planning
Lead Acute/Provider Quality and Customer Service - Bay Park - Quality Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Flexible benefits, Compensation programs
Posted 24d ago
~40 hrs/week
Responsibilities
The Quality and Customer Service Lead creates and implements a vision for improving clinical outcomes while coordinating quality improvement initiatives. This role provides leadership and supervision for system-wide quality resource and customer service activities.
Requirements
Candidates must have a bachelor's degree in a healthcare-related field and at least 2 years of experience in both acute hospital nursing and acute care quality management. Proficiency in quality improvement concepts, regulatory standards, and statistical data analysis is required.
Full job description
Location:
Bay Park Hospital
Department:
Quality Management
Weekly Hours:
40
Status:
Full time
Shift:
Days (United States of America)
Job Summary:
As the Quality and Customer Service Lead, you create, implement, and maintain a vision and plan for improving quality clinical outcomes in collaboration with other leaders and teams.
You lead quality improvement initiatives impacting key performance indicators and coordinate quality improvement efforts.
In this role, you provide leadership and supervision for system wide quality resource and customer service activities.
The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.
REQUIREMENTS
Education:Bachelor’s degree in healthcare related field.
Skills: Quality improvement and overall quality concepts. Including, but not limited to, HRSA regulations and expectations, CMS, VBP, Press Ganey, NDNQI, MBSQIP, NSQIP, Vizient and other federal, state, and local reporting registries and agencies. Must have a strong knowledge of nurses and governmental quality indicators. Must be able to perform primary research including ability to input and retrieve information from the Internet and hospital computer systems, work with Microsoft Word, Work, Outlook, and Excel, manuals, government documents, library, and textbooks, and operate telephone and pager. Must have ability to think in terms of systems and lead systems, to understand the variability of work in planning and problem solving, and to understand and demonstrate quality improvement tools. Must show ability to lead teams, manage conflict, build consensus, and negotiate effectively. Must have working knowledge of medical staff working practices and the ability to analyze and understand statistical data, benchmarking data, and conceptual information. Must have working knowledge of budgeting, financial forecasting, patient care financing, managed care, capitation, conflict management, interviewing skills, and intervention skills.
Years of Experience:Minimum 2 years’ experience in acute hospital nursing and 2 years acute care quality management.
License: Current RN license in Michigan and Ohio for RNs in the role; Non-nurses this does not apply.
Certification: CPHQ within 2 years
PREFERRED REQUIREMENTS
Education: Bachelor’s degree in healthcare related field.
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org
ProMedica is a mission-based, not-for-profit health care organization headquartered in Toledo, Ohio. The organization serves communities in 17 states and employs approximately 19,000 people. It offers acute and ambulatory care, a dental and vision plan, and post-acute and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization has 2,500+ physicians and advanced practice providers with privileges and 1,300+ health care providers employed by ProMedica Physicians. Driven by its Mission to improve health and well-being, ProMedica has been nationally recognized for its top-tier clinical excellence and efforts to address social determinants of health.
Offices: 100 Madison Avenue, Toledo, Ohio 43604, US · 2142 N. Cove Boulevard, Toledo, Ohio 43606, US · 2142 N. Cove Blvd, Toledo, Ohio 43606, US · 5200 Harroun Road, Sylvania, Ohio 43560, US · 2801 Bay Park Drive, Oregon, Ohio 43616, US
HealthcareWellnessnonprofitnonprofit healthcaremedicine and traumaoncologyheart and vascularneurologywomen's healthpediatrics
How many Management & Leadership jobs are open in Toledo, OH right now?
There are currently 534 open management & leadership positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Toledo, OH?
Companies currently hiring include Owens Corning, The University of Toledo University College, The Wendy's Company, Bon Secours Mercy Health, Libbey, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Toledo, OH?
Yes — 51 of the 534 open management & leadership positions offer remote or hybrid work (19 remote, 32 hybrid).
How do I apply for Management & Leadership jobs in Toledo, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.