Junior Customer Success Representative | B2B Accounts | Fast Growing Scale Up | Rotterdam
Rotterdam, South Holland, Netherlands · On-site
$3k–$3k/mo
Entry level$536K raised
Do you want to be part of a fast growing scale up in the centre of Rotterdam? Join our team and be part of a hard working, dynamic team that is revolutionising the company merchandise industry. As a Customer Success Repr…
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Coolblue B.V.
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Junior Customer Success Representative | B2B Accounts | Fast Growing Scale Up | Rotterdam
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$3k–$3k/mo
Full-time
bachelor degree
Fast-tracked career growth, MacBook provided, Office perks, International team, Social events, Work from anywhere occasionally
Posted 9d ago
~40 hrs/week
Responsibilities
Manage large account projects from order placement to final delivery while coordinating across production, logistics, and warehouse departments. Serve as the primary point of contact for clients to ensure project timelines are met and issues are resolved efficiently.
Requirements
Candidates must be able to work 5 days per week from the Rotterdam office and possess strong organizational and multitasking skills. A university-level mindset is required, along with fluency in English and proficiency in French, German, or Dutch as a plus.
Full job description
Do you want to be part of a fast growing scale up in the centre of Rotterdam? Join our team and be part of a hard working, dynamic team that is revolutionising the company merchandise industry.
As a Customer Success Representative at Monday Merch, you will be the key figure in monitoring large merch projects, ensuring the seamless coordination of various departments. From orders to production, warehouse management, and logistics, you'll oversee the entire process to ensure efficiency, quality, and customer satisfaction. Your role will involve close collaboration with both the client and internal teams to make sure everything is delivered on time, on spec, and to the highest standard.
Key Responsibilities:
Lead and manage large account projects, overseeing every stage from order placement to final delivery.
Coordinate across departments (production, logistics, warehouse) to ensure all aspects of the project are executed smoothly.
Ensure project timelines are met and proactively resolve any issues or delays that arise.
Serve as the main point of contact for the client, providing regular updates and ensuring all their needs are met.
Problem-solve creatively, working with different departments to resolve issues quickly and keep projects on track.
Direct customer interaction via phone and email, delivering exceptional service and support.
Why Choose Monday Merch?
Fast-tracked career growth in an exciting, fast-paced company.
Work from our amazing Rotterdam office.
You'll get the latest MacBook to help you perform your best.
Office perks like a giant screen for your MacBook and stunning views of the Erasmus Bridge.
Collaborate closely with our Founders, who have a track record of building successful companies.
Be part of a fun, young, international team, with regular social events.
Work from anywhere in the world once in a while if you're performing well!
We are looking for ambitious team members who want to be part of a young, fast growing company. This means you will work hard (sometimes long days) to grow the company and build your career.
Let us know if you are this person!
Requirements:
Work 5 days per week from our Rotterdam office.
Strong organisational and multitasking skills, with a keen attention to detail.
Excellent communication and interpersonal abilities.
Thrive in a digital, fast-paced working environment.
You're a university-level thinker, no matter what you studied.
You're fluent in English, additional language French, German or Dutch is a pré
The full-service merch platform. Design, order, warehouse and ship merchandise worldwide. This is merch made easy.
Industry
Marketing Services
Company size
51-200 employees
Founded
2022
Headquarters
Rotterdam, South Holland
LinkedIn followers
8,278
Total funding
$536K
Your all-in-one merch partner.
Organising company merchandise is hard and time-consuming.
Let us handle it for you: design, production, storage, and global shipping.
Get started with free designs in 24 hours now!
Offices: Schiedamsedijk 38, Rotterdam, South Holland 3011ED, NL
Information TechnologyEvent PromotionOffice SuppliesMarketingInternetApparelAdvertisingGift
How many Management & Leadership jobs are open in Rotterdam, Netherlands right now?
There are currently 638 open management & leadership positions in Rotterdam, Netherlands listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Rotterdam, Netherlands?
Companies currently hiring include Dirk van den Broek, Stedin, Coolblue B.V., AS Watson, Boskalis, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Rotterdam, Netherlands?
Yes — 285 of the 638 open management & leadership positions offer remote or hybrid work (4 remote, 281 hybrid).
How do I apply for Management & Leadership jobs in Rotterdam, Netherlands?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.