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Paris, Ile-de-France, France · On-site
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Support the Sales Director in building customer loyalty and developing the sales team to optimize revenue and boutique profitability. Act as the operational lead and relay for the team in the absence of the Boutique Manager.
Requires significant management experience in a luxury boutique with a strong focus on team development and omnichannel customer experience. Must be fluent in both English and French and experienced in managing local clientele.
Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Vous disposez d'une expérience significative de manager dans une boutique de luxe.
Vous êtes orienté développement et management d’équipe.
Vous êtes orienté expérience client, services et client omnicanal.
Vous aimez travailler sur des sujets de développement humain & business.
Vous avez l’habitude de travailler avec la clientèle locale.
Vous parlez couramment anglais & français.
Vous épaulez la Directrice des Ventes dans ses fonctions en fidélisant la clientèle et en développant l'équipe commerciale afin d'optimiser et d'augmenter le chiffre d'affaires et d'assurer la rentabilité de la boutique. En l'absence du Boutique Manager, vous êtes le relais et le responsable opérationnel auprès de l'équipe.
Vos missions au quotidien :
Vous participez au développement du chiffre d'affaires, au respect des pratiques commerciales et de l'expérience client.
En relais du Boutique Manager, vous veillez au bon fonctionnement de la boutique pour tous les sujets relatifs à la vente: développement et formation des équipes, suivi des performances et des actions clienteling.
Vous êtes un ambassadeur des valeurs de la Maison.
Intégrer la Maison Van Cleef & Arpels, c'est avant tout rejoindre une équipe où le développement des collaborateurs est au cœur de notre ambition.
Vous aurez ainsi l'opportunité d’une intégration complète avec des formations sur notre histoire, nos savoir-faire et créations et un accompagnement quotidien.
Postulez directement en ligne.
Si votre profil est retenu, vous serez contacté par l’équipe pour un premier échange et vous rencontrerez :
Dans le cas contraire, vous recevrez un courriel vous informant du refus de votre candidature.
One of a Kind
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold. Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati. Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
Offices: Via Brisa, 5, Milan, Lombardy 20123, IT
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