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Paris, Ile-de-France, France · Hybrid
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Paris, Ile-de-France, France · On-site
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Paris, Ile-de-France, France · On-site
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Paris, Ile-de-France, France · On-site
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Paris, Ile-de-France, France · On-site
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Ric…
Skills: Team Management, Performance Tracking, Talent Development, Strategic Intelligence, Customer Relationship Management
Paris, Ile-de-France, France · On-site
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Paris, Ile-de-France, France · On-site
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Paris, Ile-de-France, France · On-site
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Manage and develop the boutique team while overseeing daily operations, including administration, stock, and cash management. Assist the Boutique Director in driving performance, implementing action plans, and maintaining high-level VIP customer relations.
Requires strong management skills, a results-oriented mindset, and excellent interpersonal and organizational abilities. Candidates must be able to act as a brand ambassador and possess strategic intelligence to optimize boutique profitability.
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Principales responsabilités :
> En accord avec son directeur, il construit une organisation optimale, participe au recrutement des profils adéquats, tout en s’assurant pro activement du développement du vivier de talents dans sa boutique. Il pilote le suivi des performances des membres de l’équipe, est force de proposition lors des révisions salariales, et suit le versement des primes ( trimestrielle, annuelle, vente High ticket, etc … ). Il est acteur de leur développement (lors des comités carrière, entretiens semestriels, plans de développement et de formation), motive et renforce leur engagement. > Est responsable de l’intégration et de la formation des nouveaux arrivants.
> Assure le management quotidien de l’équipe, sa formation, son coaching, et sa motivation.
> Assure le management quotidien de l’équipe SAV.
> Grâce à une analyse approfondie des performances, une solide connaissance de l’environnement concurrentiel, il assiste le directeur de la boutique dans la construction d’un plan d’action dynamique, afin d’atteindre les objectifs de la maison et de la boutique qui lui sont fixés.
> Déploie et pilote les plans d’actions
> Assiste le directeur de la boutique pour améliorer et optimiser les performances et la profitabilité de la boutique, notamment en ventilant mensuellement, journalièrement et individuellement les objectifs.
> Assiste le directeur de boutique dans le pîlotage des indicateurs de performance
> Assiste le directeur de boutique dans l’optique d’assurer un service client unique et hautement professionnel au sein de la boutique
> Assiste le directeur de la boutique dans le déploiement et le pilotage du retour sur investissement dans le cadre des actions et programmes CRM
> Agit en Ambassadeur de la maison et est soutien du directeur dans les relations avec les VIP’s
> Est responsable de services administratifs de la boutique ( caisse et stock )
> Assure la réalisation de tous les rapports de la boutique dans les délais attendus.
>Supervise les dépenses de la boutique
> Déploie et applique les procédures, politiques et recommandations du groupe et de la maison
Compétences clés
> Fortes aptitudes de management et sens des responsabilités
> Orienté résultats
> Intelligence stratégique
> Sens du client
> Excellente présentation et aisance relationnelle
> Structuré et organisé
#Richemont #WeCraftTheFuture
One of a Kind
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold. Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati. Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
Offices: Via Brisa, 5, Milan, Lombardy 20123, IT
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