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$52k–$65k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Health savings account, Flexible spending account, Life insurance
Posted just now
~40 hrs/week
Responsibilities
The Store Manager is responsible for leading and motivating the team to achieve sales targets while maintaining high standards of customer service and store operations. They oversee inventory management, merchandising, and the creation of a kind, empathetic environment for pets and pet parents.
Requirements
Candidates must have at least 2 years of professional retail sales and managerial experience, with a preference for a bachelor's degree in a related field. The role requires physical stamina to stand for 8 hours and lift 50 pounds, along with a passion for pet well-being and flexible availability.
Full job description
Description
Position Purpose Section
Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care. As a Store Manager, you make a difference in the lives of pets by inspiring, leading, and motivating others to perform at their best every day. It is your responsibility to create an environment of kindness and empathy towards pets, help spread our message, attain positive business results, and employ effective processes.
Essential Job Functions Section
Responsibilities
The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation.
Trains, motivates, and supervises store staff, providing guidance, feedback, and support to foster a positive work environment.
Creates and implements strategies to drive sales growth and achieve store targets.
Creates and maintains scheduling for store team members.
Exercises discretionary authority, prepares reports, and holds self and team accountable for performance measures and execution of organizational initiatives.
Creates an environment of kindness and empathy towards pets and pet parents.
Consistently communicates our commitment to holistic pet wellness.
Ensures that the store maintains excellent customer service standards, addressing customer inquiries, concerns, and complaints promptly and professionally.
Manages day-to-day store operations, including opening and closing procedures, cash handling, and banking.
Executes merchandising strategies to optimize product displays and maximize sales.
Shares product knowledge and suggestions to fit customer needs and promote pet health.
Performs front-end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
Oversees all aspects of inventory such as merchandise replenishment, inventory, adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing.
Represents the company professionally in interactions with customers, suppliers, and other stakeholders.
Organizes special store events and promotions in store and drives initiatives to enhance customer loyalty, retention, and satisfaction, such as loyalty programs, promotional events, and customer engagement activities.
Maintains cleanliness, organization, and safety standards within the store environment.
Stays informed about industry trends, competitor activities, and market developments to remain competitive in the retail landscape.
All other assigned duties by any member of the Retail Management Team.
Requirements
Qualifications
Bachelor's degree in Business Administration, Retail Management, or related field preferred or equivalent work experience.
Must be 18 years or older.
Passion for extraordinary customer service and the well-being of pets.
Minimum 2 years of professional retail sales experience.
Minimum 2 year of professional managerial experience.
Budget and P&L management experience preferred.
Willingness to be educated about the products and services offered.
Demonstrated ability to meet sales targets.
Excellent communication skills-both verbal and written.
Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
Time management and organizational skills.
Physical Demands
Position requires a person to be both indoors and outdoors (to assist with customer carry out).
Must be able to stand 8 hours per day with or without reasonable accommodation.
Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.
Must be comfortable working with a wide variety of animals including small and large dogs.
Must be able to work around pet hair and dander.
Program and Benefits Section
Full-time team members enjoy the following:
Programs and benefit eligibility will vary based on average hours worked and length of service.
Medical, dental, and vision insurance
Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care
$25K life insurance policy (employer paid)
Short and Long-term disability (employer paid)
Greatly discounted, employer-subsidized pet insurance
PTO (paid time off) – 2 weeks in first year, 3 weeks in second year
Paid Parental Leave and Paw-Ternity (paid Pet Adoption bonding time)
401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older.
Team Member Feeder Program - eligible for two units (bags or cases of cans) of the participating vendors product/s each month
Store Bonus Incentive Program
Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs
$52,000-$65,000 Annually DOE/DOQ
Subject to change depending on State/City/County minimums.
IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions) gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.
Independent Pet Partners (IPP) is a digital, retail, educational and services platform for holistic pet wellness comprised of two independent brands: Chuck & Don’s and Kriser’s Natural Pet. While each brand supports a unique region of the country, both share a common philosophy and mission.
At IPP, we believe wholeheartedly that maximizing pet wellness is as paramount to living our own best lives as it is for our four-legged family members. Pets and people help each other thrive. That’s why we created a nose-to-tail pet experience unlike any other, with wellness experts, nutritionists, groomers, products and services all under one roof.
We’re your neighborhood independent pet supply store – a team of pet parents and pet enthusiasts dedicated to delivering an unrivaled in-store and online experience for every customer, every day. We’re reimagining the customer journey and the intersection of digital and in-person connections while investing in our own growth with a services-led approach.
Our goal is to support our existing businesses and build them for the future, cultivating loyalty through a superior customer experience. Join us on this exciting pet wellness revolution, helping all pets live their happiest, healthiest lives.
Offices: 8450 City Centre Dr, Woodbury, Minnesota 55125, US
How many Management & Leadership jobs are open in Oak Park, IL right now?
There are currently 37 open management & leadership positions in Oak Park, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Oak Park, IL?
Companies currently hiring include Park District of Oak Park, Aiken Regional Medical Centers, NEWSWELL at Arizona State University, Domino's, PCC Community Wellness Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Oak Park, IL?
Yes — 3 of the 37 open management & leadership positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Management & Leadership jobs in Oak Park, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.