Lublin, Lublin Voivodeship, Poland · On-site
Job Title: Operations Manager I Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement …
Skills: Team Leadership, Coaching, Performance Management, Operations Management, Customer Service
Lublin, Lublin Voivodeship, Poland · Remote OK
Front Line Manager - F&A - R2R Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the …
Skills: Banking, Capital Markets, Client Relations, Collaboration Tools, Financial Analysis Reporting
Lublin, Lublin Voivodeship, Poland · Hybrid
Publication date : Aug 10, 2026, 12:00AM Contract duration : Jesteśmy zespołem Talent Acquisition Factory – centralnym zespołem rekrutacyjnym Orange. Wspieramy menedżerów w pozyskiwaniu najlepszych talentów do różnorodny…
Skills: Recruitment, Talent acquisition, Direct search, ATS systems, Candidate experience
Poznan, Greater Poland Voivodeship, Poland · Remote OK
PwC’s Public Sector practice delivers advisory and analytical support for EU institutions, focusing on process optimizations, structural reforms, and digitalization. Our teams work across complex assignments for EU insti…
Skills: Community management, Stakeholder engagement, Event management, Facilitation, Public administration
Poznan, Greater Poland Voivodeship, Poland · Hybrid
PwC Poland’s Financial Crime Unit (FCU) team is composed of 1300 specialists who provide consulting services and operational support to global financial institutions in the area of Anti-Money Laundering, Risk, Regulatory…
Skills: Analytical Skills, Problem-Solving Skills, KYC, AML, Research Skills
Lublin, Lublin Voivodeship, Poland · Remote OK
Job Title: Team Leader with Croatian Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved …
Skills: Team Leadership, Coaching, Performance Management, Call Center Operations, KPI Management
Lublin, Lublin Voivodeship, Poland · Remote OK
$19k/mo
Sr. Manager - Lean Digital Transformation Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we…
Skills: Lean Digital Transformation, Process Improvement, Artificial Intelligence, Machine Learning, Program Management
Lublin, Lublin Voivodeship, Poland · Remote Solely
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Python, DevSecOps, Cloud Security, CI/CD, Application Security Posture Management
City of Zagreb, Croatia · Hybrid
About Szallas Group About the job and responsibilities Product Owner (Fixed term min. 1 year) Type: Full-time Reports to: Head of Product Preferred location: Budapest (HU), Cluj Napoca (RO), Constanța (RO), Miskolc (HU),…
Skills: Product ownership, Agile methodologies, Business analysis, Product management, Stakeholder management
City of Zagreb, Croatia · Hybrid
About Szallas Group About the job and responsibilities Product Owner (Fixed term min. 1 year) Type: Full-time Reports to: Head of Product Preferred location: Budapest (HU), Cluj Napoca (RO), Constanța (RO), Miskolc (HU),…
Skills: Product ownership, Agile methodologies, Business analysis, Product management, Stakeholder management
City of Zagreb, Croatia · Hybrid
About Szallas Group About the job and responsibilities Product Owner (Fixed term min. 1 year) Type: Full-time Reports to: Head of Product Preferred location: Budapest (HU), Cluj Napoca (RO), Constanța (RO), Miskolc (HU),…
Skills: Product ownership, Agile methodologies, Business analysis, Product management, Stakeholder management
City of Zagreb, Croatia · Hybrid
About Szallas Group About the job and responsibilities Product Owner (Fixed term min. 1 year) Type: Full-time Reports to: Head of Product Preferred location: Budapest (HU), Cluj Napoca (RO), Constanța (RO), Miskolc (HU),…
Skills: Product ownership, Agile methodologies, Business analysis, Stakeholder management, Product backlog management
Espoo, Southern Finland, Finland · Hybrid
Your mission Own the vision, strategy, and roadmap for Matrix42's platform experiences — the foundation that powers every Matrix42 product across Service management, Asset management, Endpoint management, and more. This …
Skills: Product management, Enterprise SaaS, Platform strategy, Workflow design, Low-code/no-code
Lublin, Lublin Voivodeship, Poland · Hybrid
$94k–$131k/yr
W Ball, integralność i zaufanie są fundamentem tego, kim jesteśmy. Kierując się naszymi podstawowymi wartościami — „We Care. We Work. We Win.“ — tworzymy kulturę, w której każdy głos ma znaczenie i każdy pomysł napędza p…
Skills: Production Process Optimization, Lean Manufacturing, TPM, Six Sigma, Technical Problem Solving
Lublin, Lublin Voivodeship, Poland · Hybrid
Lublin / Aleja Kraśnicka 27 / praca hybrydowa / umowa o pracę W naszym zespole będziesz odpowiadać za: Dbanie o wysoką jakość obsługi Klientów detalicznych w Makroregionie Wschód i wdrażanie dobryk praktyk sprzedażowych.…
Skills: Retail Sales Support, Sales Analysis, Employee Development, Project Implementation, Stakeholder Management
Lublin, Lublin Voivodeship, Poland · Hybrid
Publication date : Jul 31, 2026, 12:00AM Contract duration : Our team: Our team provides business support services in the field of settlements, accounting records, financial, tax and management reporting to Orange Group …
Skills: Financial reporting, Tax reporting, Accounting records, IFRS, Spanish tax regulations
Kielce, Holy Cross Voivodeship, Poland · Hybrid
Poznaj Onwelo Onwelo jest partnerem technologicznym, który dostarcza kompleksowe usługi, od strategii i architektury, przez wdrożenia, po utrzymanie, w obszarach transformacji cyfrowej, danych i automatyzacji. Nasz zespó…
Skills: DevSecOps, DevOps, Platform Engineering, Cloud Engineering, GitHub Enterprise
Kielce, Holy Cross Voivodeship, Poland · Remote OK
Poznaj Onwelo Onwelo jest partnerem technologicznym, który dostarcza kompleksowe usługi, od strategii i architektury, przez wdrożenia, po utrzymanie, w obszarach transformacji cyfrowej, danych i automatyzacji. Nasz zespó…
Skills: Azure AI Foundry, Agentic AI, RAG, Vector Databases, Java
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Finance Managed Services (FMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international…
Skills: People Management, Finance Operations, AP/AR/GL Accounting, SLA and KPI Management, Stakeholder Management
Lublin, Lublin Voivodeship, Poland · Hybrid
Al. Kraśnicka 27 / praca hybrydowa / umowa o pracę W naszym zespole będziesz odpowiadać za: Kierowanie Makroregionem Wschód, udział w tworzeniu i wdrażaniu strategii biznesowej w makroregionie. Zarządzanie podległym zesp…
Skills: People Management, Strategic Planning, Project Management, Leadership, Budget Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Operations Manager I is responsible for coaching and supervising team leaders while ensuring client service level agreements and financial targets are met. They will manage operational reports, implement improvement plans, and foster a positive work environment through effective employee engagement.
Candidates must have prior experience in operations or contact center management and possess strong leadership and analytical skills. Proficiency in both Polish and English is required, along with a preferred background in a BPO environment and an associate or bachelor degree.
Job Title:
Operations Manager IJob Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Proven ability to lead, motivate, coach, and develop high-performing teams.
Experience providing constructive feedback, performance coaching, and development plans to support employee growth and business results.
Strong analytical and problem-solving skills, with the ability to identify process improvements and drive operational excellence.
Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Confident communicator, capable of building effective relationships with both internal and external stakeholders.
Demonstrated resilience and ability to perform effectively in a dynamic, fast-paced environment.
Customer-focused mindset with a strong commitment to delivering exceptional service and maintaining high standards of support.
Flexibility to work a schedule aligned with business and client needs.
Previous contact center, BPO, or customer operations experience is highly desirable.
Associate's or Bachelor's degree in a related field is preferred.
Additional management experience, including mentoring and developing future leaders, is an advantage.
We're seeking a motivated and people-focused leader with a passion for coaching teams, delivering outstanding customer experiences, and driving performance results. The ideal candidate thrives in a fast-paced environment, takes ownership, and is committed to supporting both team success and client satisfaction.
Location:
Poland, LublinLanguage Requirements:
Time Type:
Full timeWe’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
There are currently 43 open management & leadership positions in Lublin, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include AgileEngine, PwC Central and Eastern Europe, Genpact, OPmobility, Szallas Group, among others. Browse the listings above to see every active employer.
Yes — 34 of the 43 open management & leadership positions offer remote or hybrid work (13 remote, 21 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
