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Lead and motivate operational teams to deliver exceptional customer service and drive commercial results. Collaborate with department heads to ensure seamless guest experiences and uphold brand standards.
Proven experience in hotel management with a track record of success in guest service. Requires strong leadership, communication, and problem-solving abilities with a passion for hospitality.
Do you obsess about the detail? Do you consistently strive for excellence? Do you have sound financial acumen? Then lets talk.
We are looking for an experienced Hotel Operations Manager to lead, inspire and motivate the operational teams in our hotel to deliver exceptional customer service and drive commercial results.
As our Hotel Operations Manager, you will be working closely with the General Manager and to drive excellence throughout the hotel. Ensuring seamless guest experiences throughout and upholding brand standards will be at the heart of your day to day activities. By collaborating with your department heads you will maximise on commercial results, maintain a safe and secure environment for our guests and team and enhance employee engagement.
Proven experience in hotel management, with a track record of success in delivering exceptional guest service.
Strong leadership skills with the ability to motivate and empower team members.
Excellent communication, interpersonal, and problem-solving abilities.
In-depth understanding of hotel operations and guest satisfaction.
A passion for hospitality and a relentless commitment to excellence.
Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
Discounted stays for friends and family.
50% discount when dining in our restaurants and bars.
Free meals while on duty, keeping you well-fuelled.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at £250.
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just £5 per month.
Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team? Click Apply Now
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
A Whole World of Local
Welcome to Valor Hospitality Careers UK, a dedicated space where we promote exciting opportunities for you to join and grow your career at Valor. Consider yourself a Hotelitarian? Want to apply to join our team? Visit our careers site. For more news from our global Valor family in the USA, South Africa, Asia, the Middle East and beyond, be sure to follow our Valor Hospitality Partners page. Valor Hospitality is a dynamic, multi-award-winning hotel management company, operating a global hotel portfolio that spans the USA, South Africa, Asia and Middle East, with a superb UK portfolio of 40 high-profile hotels under leading global brands including Hilton, IHG and Marriott. We are not just a hotel business; we are a special breed of Hotelitarians. We are driven by excellence, obsessive about everything and passionate about creating great teams and great customer experiences. We are reimagining hospitality internationally, doing the little things brilliantly and driving commerciality with creativity and innovation. With hotels in superb locations across the UK and an excellent team member care and reward programme, Valor Hospitality is a great career move, especially for those who have high aspirations and want to get noticed in the leisure and hospitality industry. The mix of hotel brands and locations provides great opportunities to work in every part of the business at every level, the perfect stepping-stone for a rewarding and successful career.
Offices: UK, GB
There are currently 8,784 open management & leadership positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Private Equity Insights, Turner & Townsend, Amazon, HSBC, Wise, among others. Browse the listings above to see every active employer.
Yes — 4635 of the 8784 open management & leadership positions offer remote or hybrid work (334 remote, 4301 hybrid).
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