Edinburgh, Scotland, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Lifecycle Marketing, B2B CRM Strategy, Customer Journey Optimization, Salesforce Marketing Cloud, Strategic Thinking
Copenhagen, Capital Region of Denmark, Denmark · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Lifecycle Marketing, B2B CRM Strategy, Customer Journey Optimization, Salesforce Marketing Cloud, Strategic Thinking
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Lifecycle Marketing, B2B CRM Strategy, Customer Journey Optimization, Salesforce Marketing Cloud, Strategic Thinking
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Node.js, TypeScript, JavaScript, React, Next.js
Copenhagen, Capital Region of Denmark, Denmark · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Full-cycle Sales, Prospecting, Qualifying, Closing, Consultative Selling
Melbourne, Victoria, Australia · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Account Management, Strategic Partnership, Customer Retention, Upselling, Cross-selling
San Francisco, California, United States · Hybrid
$124k–$144k/yr
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Enterprise Sales, SaaS Sales, Pipeline Management, C-Level Engagement, Sales Forecasting
Copenhagen, Capital Region of Denmark, Denmark · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Machine Learning, Graph Neural Networks, Python, SQL, Google Cloud Platform
City of Edinburgh, Scotland, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Campaign Management, Marketing Operations, Project Management, Cross-functional Leadership, Budget Management
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Campaign Management, Marketing Operations, Project Management, Cross-functional Leadership, AI Implementation
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Learning and Development, Leadership Development, Instructional Design, Program Management, Stakeholder Management
Edinburgh, Scotland, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: JavaScript, TypeScript, Node.js, PostgreSQL, DynamoDB
Copenhagen, Capital Region of Denmark, Denmark · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Full-stack Web Development, JavaScript, TypeScript, Node.js, SQL
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: JavaScript, TypeScript, Node.js, PostgreSQL, DynamoDB
Edinburgh, Scotland, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Internal Audit, Risk Management, Control Assessment, Audit Planning, Fieldwork
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Internal Audit, Risk Management, Control Assessment, Audit Planning, Fieldwork
Milan, Lombardy, Italy · Hybrid
$61k–$71k/yr
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Team Leadership, Customer Success Management, SaaS, Customer Lifecycle Management, Data Literacy
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Global Communications Strategy, Reputation Management, Crisis Management, Brand Building, Corporate Communications
London, England, United Kingdom · Hybrid
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and wh…
Skills: Customer Success Management, Account Management, Onboarding, Product Adoption, Retention Strategy
Edinburgh, Scotland, United Kingdom • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Develop and implement global B2B CRM and lifecycle strategies to drive customer conversion, engagement, and retention. Collaborate with cross-functional teams and regional marketing to optimize customer journeys and increase revenue.
Extensive experience in B2B lifecycle marketing and CRM strategy implementation is required. Proficiency with Salesforce Marketing Cloud and proven leadership skills in a fast-paced environment are essential.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
We are embarking on an exciting global growth journey and we are seeking a highly skilled and experienced Head of B2B CRM and Lifecycle to join our team. As the Head of B2B CRM and Lifecycle, you will be responsible for developing and implementing our B2B CRM and Lifecycle strategy, ensuring that we deliver exceptional experiences to our B2B customers at every stage of their journey.
What you’ll be doing:
Who you are:
What's in it for you:
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.
Welcome to our LinkedIn 👋! We’re so happy you’re here. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs At Trustpilot, trust and transparency are at the heart of what we do, and we strive to reflect that in all of our interactions - social media included. To maintain a collaborative, trustworthy environment for everyone, we’ve put a few social media community guidelines in place. You can find them here: https://trst.pl/46v7pA6.
Offices: Pilestræde 58, Copenhagen K, 1112, DK · 50 W 23rd St, Suite 1000, New York, NY 10010, US · 21 Mincing Lane, 5th Floor, City of London, England EC3R 7AG, GB · 3000 Lawrence St, Denver, Colorado 80205, US · 3 Newton St, Level 2, Cremorne, Victoria 3121, AU
Welcome to our LinkedIn 👋! We’re so happy you’re here. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. Interested in learning more about our available job opportunities? Find out more here: business.trustpilot.com/jobs At Trustpilot, trust and transparency are at the heart of what we do, and we strive to reflect that in all of our interactions - social media included. To maintain a collaborative, trustworthy environment for everyone, we’ve put a few social media community guidelines in place. You can find them here: https://trst.pl/46v7pA6.
Offices: Pilestræde 58, Copenhagen K, 1112, DK · 50 W 23rd St, Suite 1000, New York, NY 10010, US · 21 Mincing Lane, 5th Floor, City of London, England EC3R 7AG, GB · 3000 Lawrence St, Denver, Colorado 80205, US · 3 Newton St, Level 2, Cremorne, Victoria 3121, AU
