United States · Remote OK
$179k–$230k/yr
We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal team. This position is responsible for providing expert advice on a wide range of employment and labor law issues including …
Skills: Employment law, Labor law, Litigation management, Contract drafting, Compliance
Porto, Portugal · On-site
Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through o…
Skills: Kotlin, Java, Spring Boot, Microservices, APIs
Porto, Portugal · On-site
Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through o…
Skills: Kotlin, Java, Spring Boot, Microservices, APIs
United States · Remote OK
$45k–$79k/yr
The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting imme…
Skills: Technical support, Incident management, Data verification, User management, Access control
Amsterdam, North Holland, Netherlands · On-site
Responsibilities: Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers Focus 70% of your ef…
Skills: Channel Sales, SaaS, Telecom, Relationship Management, Salesforce.com
Bengaluru, Karnataka, India · On-site
The team works on building highly scalable, secure, reliable, enterprise grade SaaS contact center software applications with a Build, Test, Deploy, Maintain, Own mindset, using Microservices based architecture and AWS s…
Skills: Microservices, AWS, Java, Python, JavaScript
Minneapolis, Minnesota, United States · On-site
$180k–$200k/yr
The Commercial Account Executive role focuses exclusively on formulating and building a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. You will report into a Sales …
Skills: Sales Strategy, Pipeline Management, SaaS Sales, Solution Selling, CXO Relationship Management
United States · Remote OK
$124k–$164k/yr
Role Overview The Associate Solutions Engineer is an early-career technical sales role designed for individuals who are passionate about technology, particularly AI, customer problem-solving, consultative selling, and cu…
Skills: Consultative Selling, Product Demonstrations, Customer Discovery, Technical Sales, AI Solutions
Seattle, Washington, United States · On-site
$200k–$260k/yr
The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strateg…
Skills: Agentic AI, Software Engineering, Technical Project Leadership, Python, Javascript
Seattle, Washington, United States · On-site
$230k–$275k/yr
The Principal Forward Deployed Engineer (FDE) is a technical leader responsible for shaping how Talkdesk’s most strategic global enterprise customers deploy and scale our Agentic AI platform. Sitting at the intersection …
Skills: Software engineering, Systems architecture, Agentic AI, Python, TypeScript
Seattle, Washington, United States · On-site
$180k–$225k/yr
The Senior Forward Deployed Engineer, FSI (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our st…
Skills: Agentic AI, Software engineering, Python, Javascript, Typescript
United States · Remote OK
$210k–$250k/yr
We are hiring a Forward Deployed AI Product Manager (FDPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional PM role. You will live at the intersection of product strate…
Skills: Product Management, Healthcare Technology, Client Engagement, Solution Design, Workflow Mapping
India · On-site
The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integ…
Skills: Partner Enablement, CCaaS, CXA, Agentic AI, Prompt Engineering
Chicago, Illinois, United States · On-site
$300k–$330k/yr
Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry Foster and expand the company’s relationship with business units, divis…
Skills: New Business Development, Enterprise Software Sales, SaaS, Value Based Selling, Complex Sales Management
Porto, Portugal · On-site
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product …
Skills: Technical Account Management, Customer Success, Solution Consulting, IT Project Management, API Integration
Portugal · On-site
Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through o…
Skills: Kotlin, Java, Spring Boot, Microservices, API Design
San Francisco, California, United States · On-site
$78k–$147k/yr
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product …
Skills: Technical Account Management, Customer Success, Solution Consulting, IT Project Management, API Integration
Dallas, Texas, United States · On-site
$78k–$147k/yr
The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product …
Skills: Technical Account Management, Customer Success, Solution Consulting, IT Project Management, API Integration
United States · On-site
$78k–$147k/yr
The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesk's most valuable customers. This individual will drive product adoption, optimize customer ROI, and ensure long-term…
Skills: Customer Success Management, Technical Account Management, API Integration, CRM Systems, Salesforce
Portugal · On-site
Talkdesk is seeking a detail-oriented and highly organized Incident & Platform Operations Commander to support incident management, cross-functional engineering initiatives, and operational governance across our technica…
Skills: Incident Management, Root Cause Analysis, Technical Program Management, Vendor Management, Operational Governance
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The Corporate Counsel will provide expert legal advice on employment and labor matters, including hiring, disputes, and compliance. They will also manage litigation, oversee employee agreements, and conduct training across global geographies.
Candidates must hold a law degree and a current license to practice in California or Washington State. A minimum of 5 years of law firm or in-house experience is required, along with demonstrated expertise in international employment law.
We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal
team. This position is responsible for providing expert advice on a wide range of employment and
labor law issues including hiring, performance management and discharge, employment
disputes/wrongful termination claims, disability accommodation, wage and hour, employee privacy
and other relevant labor and employment matters. Additionally, the role involves managing litigation,
overseeing all our employee form agreements, conducting training across all our geographies,
supervision of outside counsel and liaising with local counsel. As a key member of our growing legal
team, the attorney will help influence our operations and policies, ensuring compliance and best
practices across the organization. This attorney must have strong leadership skills, be a thoughtful
problem solver and a trusted business partner for numerous internal teams.
Essential Responsibilities:
• Working closely with internal stakeholders to ensure our employment practices are proper and
well-understood within the company and to ensure compliance with regional legal requirements.
• Drafting and maintaining numerous employment related policies that are required for global
operations, including ethics, anti-corruption, anti-harassment and others.
• Supporting the human resources team through operational guidance and process training.
• Staying informed on employment and labor law issues affecting Talkdesk in our geographies.
• Balancing competing priorities of various constituencies.
Qualifications:
• Law degree required and current license to practice in California or Washington State
• Minimum of 5 years law firm or equivalent in-house experience
• Demonstrated experience in international employment law
• Superior writing and presentation skills
• Superior communication and leadership skills
• Self-motivated, organized, pro-active, requires little hands-on supervision
This position will be located in California or Washington State, and some travel is required to support
and train in the geographies in which we conduct business. The Corporate Counsel will initially report
to our General Counsel.
Pay Range: $179k - $230k
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 10 days from the posting date. The application was posted on 06/16/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at [email protected].
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Customer Experience. Automated.
Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.
Offices: 535 Mission Street, 12th Floor, San Francisco, CA 94105, US · 2-6 Boundary Row, London, England SE1 8HP, GB · Rua de Anselmo Braancamp 119, Porto, Portugal 4000-078, PT · Rua Pedro Nunes, Edificio D, Sala 1.12, Coimbra, Coimbra 3030-199, PT
Customer Experience. Automated.
Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.
Offices: 535 Mission Street, 12th Floor, San Francisco, CA 94105, US · 2-6 Boundary Row, London, England SE1 8HP, GB · Rua de Anselmo Braancamp 119, Porto, Portugal 4000-078, PT · Rua Pedro Nunes, Edificio D, Sala 1.12, Coimbra, Coimbra 3030-199, PT
