London, England, United Kingdom · On-site
Are you a motivated graduate looking to kickstart your career in the fast-paced world of AI and SaaS? Talkdesk is looking for two ambitious Junior Partner Business Managers to join our team. This isn't your average entry…
Skills: Relationship Management, Strategic Enablement, Pipeline Growth, Cross-Functional Collaboration, Partner Recruitment
Bengaluru, Karnataka, India · On-site
As a Senior Security Engineer, you will be responsible for designing, implementing, and maintaining the security controls that protect our cloud infrastructure and edge services. You will bridge the gap between high-leve…
Skills: CNAPP, CSPM, CWPP, WAF, DDoS Mitigation
Bengaluru, Karnataka, India · On-site
As a Data Integration Engineer, you will have an opportunity to build critical Integration infrastructure that surfaces data and insights across the company. The Integration team is really the intersection of business pr…
Skills: Snowflake, Airflow, Starburst, dbt, Kafka
Salt Lake City, Utah, United States · On-site
$104k–$148k/yr
The Opportunity We are looking for a forward-thinking, hands-on Manager of Sales Operations to modernize the engine room of our sales organization. While this role oversees the Sales Operations function, your primary mis…
Skills: Salesforce CRM, Salesforce CPQ, AI Implementation, Sales Operations, Revenue Operations
Lisbon, Portugal · On-site
Talkdesk is seeking a highly motivated and experienced Solutions Engineer, AI Pilots. to be the key driver in the successful adoption of our cutting-edge agentic AI products. This pivotal role is dedicated to helping our…
Skills: Generative AI, Agentic AI, Solutions Engineering, Technical Presentations, Customer Experience Automation
Berlin, Germany · On-site
The Solutions Engineer is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SE’s provide business-centric expertise that helps ou…
Skills: Solutions Engineering, AI-powered CX, Pre-sales Engineering, Solution Architecture, C-level Communication
United States · Remote OK
$103k–$154k/yr
The CX Manager plays a critical dual role as both a trusted advisor and technical consultant to Talkdesk's most valuable customers. This individual will drive product adoption, optimize customer ROI, and ensure long-term…
Skills: Customer Success Management, Technical Account Management, API Integration, CRM Systems, Salesforce
United States · Remote OK
$124k–$164k/yr
Role Overview The Associate Solutions Engineer is an early-career technical sales role designed for individuals who are passionate about technology, particularly AI, customer problem-solving, consultative selling, and cu…
Skills: Consultative Selling, Product Demonstrations, Customer Discovery, Technical Sales, AI Solutions
Porto, Portugal · Remote OK
Director of Product Management — Talkdesk Applications Platform We are looking for a strategic, platform-minded leader to own the Applications Platform product area at Talkdesk, a market-leading, cloud-native Customer Ex…
Skills: Platform Product Management, SaaS Architecture, Identity and Access Management, Billing and Monetization, API Design
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The role involves building and maintaining relationships with Resellers and Technology Service Distributors to expand Talkdesk's UK footprint. Key duties include delivering partner enablement presentations, identifying high-value opportunities, and supporting the onboarding of new partners.
Candidates should be recent graduates with a self-starter mindset and excellent communication and organizational skills. Must be based in the UK, preferably near London or Manchester, and be willing to travel.
Are you a motivated graduate looking to kickstart your career in the fast-paced world of AI and SaaS? Talkdesk is looking for two ambitious Junior Partner Business Managers to join our team.
This isn't your average entry-level role. You will be enrolled in a structured development program designed to transform you into a channel expert. You'll learn the "ins and outs" of the partner ecosystem, discovering how to build relationships with Technology Service Distributors (TSDs) and Resellers to drive the future of Customer Experience Automation (CXA).
Under the mentorship of our senior Regional Channel Managers, you will play a key role in expanding Talkdesk's footprint across the UK. Your journey will include:
We are looking for "high-potential" individuals who are ready to learn, adapt, and grow.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Customer Experience. Automated.
Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.
Offices: 535 Mission Street, 12th Floor, San Francisco, CA 94105, US · 2-6 Boundary Row, London, England SE1 8HP, GB · Rua de Anselmo Braancamp 119, Porto, Portugal 4000-078, PT · Rua Pedro Nunes, Edificio D, Sala 1.12, Coimbra, Coimbra 3030-199, PT
Customer Experience. Automated.
Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that scales across service, sales, and support. At the core of CXA is the Talkdesk Data Cloud, which unifies structured and unstructured data—from CRMs, tickets, transcripts, and notes—into real-time, contextual knowledge. This enables AI agents to act with precision, resolve complex issues, and improve over time. CXA supports both cross-industry workflows and vertical-specific use cases in healthcare, financial services, retail, utilities, travel, and government. With a modular design, prebuilt agents, and a continuous automation cycle—Discover, Build, Orchestrate, Measure—Talkdesk delivers rapid time-to-value and long-term impact. Enterprises can modernize operations, reduce cost-to-serve, and drive sustainable growth—without needing a full rip-and-replace. Trusted by global brands, Talkdesk is transforming how the world delivers customer experience.
Offices: 535 Mission Street, 12th Floor, San Francisco, CA 94105, US · 2-6 Boundary Row, London, England SE1 8HP, GB · Rua de Anselmo Braancamp 119, Porto, Portugal 4000-078, PT · Rua Pedro Nunes, Edificio D, Sala 1.12, Coimbra, Coimbra 3030-199, PT
