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$80k–$100k/yr
Full-time
Posted 14d ago
~40 hrs/week
Remote in Oregon, United States, Washington, District of Columbia, United States
Responsibilities
The Strategic Account Executive is responsible for retaining and growing Medosweet's largest customer relationships, focusing on food manufacturers and high-volume accounts. This role involves developing long-term account plans, managing contract negotiations, and collaborating cross-functionally to ensure service excellence and financial performance.
Requirements
Candidates must have a minimum of 5 years of successful B2B sales or account management experience with a proven track record of revenue growth. Strong negotiation, financial acumen, and the ability to travel throughout Washington and Oregon are required for this position.
Full job description
Strategic Account Executive
Location: Washington & Oregon Reports To: Sales Manager Position Type: Full-Time
About Medosweet Farms
For more than 50 years, Medosweet Farms has been a trusted distributor of dairy and specialty food products throughout Washington and Oregon. As a family-owned company, we are committed to building lasting customer relationships, delivering exceptional service, and helping our customers succeed through innovative supply solutions.
Our success is built on our reputation as a trusted partner and "Distributor of Choice." We combine the flexibility of a local company with the resources, expertise, and supply network needed to support customers across manufacturing, foodservice, retail, bakery, healthcare, and redistribution segments. This emphasis on customer-centric partnerships aligns with Medosweet's strategic objectives and competitive positioning.
Position Summary
The Major Account Executive is responsible for retaining, strengthening, and growing Medosweet's largest and most strategic customer relationships, with a primary focus on food manufacturers and other high-volume accounts throughout the Pacific Northwest.
This position serves as the senior commercial contact for assigned customers and is accountable for customer retention, revenue growth, gross profit performance, contract management, and identifying new opportunities within existing relationships. The Major Account Executive develops deep knowledge of each customer's business and works collaboratively with Purchasing, Operations, Logistics, Customer Service, and Executive Leadership to deliver solutions that support customer success while achieving Medosweet's financial objectives.
The successful candidate is a strategic relationship builder who balances customer advocacy with business discipline and actively contributes to Medosweet's long-term growth strategy. The role aligns with company initiatives to grow manufacturing business, expand profitable customer relationships, and increase share of wallet within existing accounts.
Essential Responsibilities
Strategic Account Management
Own and manage a portfolio of Medosweet's largest and most strategic accounts.
Develop long-term account plans that drive customer retention, growth, and profitability.
Build executive-level relationships with customer leadership, purchasing teams, operations managers, production leaders, and ownership groups.
Conduct regular business reviews that reinforce Medosweet's value proposition and identify opportunities for improvement.
Ensure customer satisfaction through proactive communication and issue resolution.
Maintain a thorough understanding of each customer's business objectives, challenges, operational requirements, and future growth plans.
Revenue Growth & Business Development
Increase sales volume, margin contribution, and product penetration within assigned accounts.
Identify opportunities to introduce additional dairy and specialty food categories.
Expand relationships across multiple locations, divisions, and decision-makers within customer organizations.
Develop strategies to protect and recover at-risk business.
Collaborate with Sales Leadership to pursue new large-account opportunities that fit Medosweet's strategic direction.
Support contract negotiations, annual pricing agreements, and long-term supply partnerships.
Manufacturing Market Development
Serve as Medosweet's lead relationship manager for key manufacturing customers.
Understand customer production schedules, demand forecasts, quality requirements, and inventory expectations.
Coordinate supply strategies that support production continuity and supply-chain reliability.
Identify opportunities to improve efficiency, reduce costs, and strengthen customer partnerships.
Cross-Functional Leadership
Partner closely with Purchasing to align sourcing strategies with customer demand.
Work collaboratively with Operations and Logistics to ensure service excellence and delivery performance.
Coordinate with Customer Service to provide exceptional support and responsiveness.
Engage Executive Leadership on significant opportunities, risks, and strategic initiatives.
Act as the customer's internal advocate while balancing company profitability and operational capabilities.
Financial Management
Achieve annual sales, gross margin, retention, and profitability objectives.
Monitor account profitability and recommend pricing strategies when appropriate.
Support forecasting and budgeting processes by providing accurate customer demand projections.
Identify trends, risks, and opportunities affecting account performance.
Market Intelligence
Monitor competitive activity, industry developments, and dairy commodity market trends.
Maintain awareness of emerging opportunities within manufacturing and large-account channels.
Provide market feedback that supports strategic planning, supplier partnerships, and product line development.
Qualifications
Required
Minimum of 5 years of successful B2B sales or account management experience.
Demonstrated success managing large strategic customer relationships.
Proven ability to grow revenue within existing accounts.
Strong negotiation, presentation, and relationship-building skills.
Excellent verbal and written communication abilities.
Strong business acumen and financial understanding.
Proficiency with CRM software and Microsoft Office applications.
Ability to travel throughout Washington and Oregon as needed.
Background working with food manufacturers, processors, or large-volume commercial customers.
Knowledge of food distribution, supply chain management, and category management.
Existing relationships within the Pacific Northwest food industry.
Key Performance Indicators
Success in this position will be measured by:
Customer retention rate
Revenue growth within assigned accounts
Gross margin achievement
Share-of-wallet growth!
New product/category penetration
Contract renewals and extensions!
Customer satisfaction and service performance
Forecast accuracy!
CRM utilization and account planning discipline
Contribution to overall company profitability
Core Competencies
Relationship Building
Strategic Thinking
Customer-Centric Mindset
Negotiation & Influence
Consultative Selling
Financial Acumen
Collaboration
Accountability
Problem Solving
Communication Excellence
Why Join Medosweet Farms?
At Medosweet, relationships matter. We believe our people are our greatest competitive advantage and empower them to make decisions that strengthen customer partnerships and support long-term success. As a family-owned company with more than 50 years of history, we offer the stability of an established business combined with the agility to respond quickly to customer needs.
This role provides the opportunity to help shape the future growth of Medosweet by protecting and expanding some of the company's most important customer relationships.
Pacific Northwest's Premier Provider of Dairy and Complementary Foods
Industry
Wholesale
Company size
51-200 employees
Founded
1975
Headquarters
Kent, Washington
LinkedIn followers
765
Dairy and frozen food distribution to retail and foodservice businesses throughout Washington and Oregon. Medosweet Farms serves a wide variety of wholesale foodservice customers including espresso shops, bakeries, restaurants, hotels, institutions, and food processing companies. In 2008, Medosweet Farms was named “Washington Family Business of the Year” recognizing the companies quarter century of commitment to service, quality and innovation as the Pacific Northwest’s premier dairy products supplier.
Offices: 915 1st Ave S, Kent, Washington 98032, US · 220 NE Columbia Blvd, Portland, Oregon 97211, US
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