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Full-time
bachelor degree
Term Life Insurance, Medical Insurance, GrabFlex Benefits Package, Parental Leave, Birthday Leave, Volunteering Leave
Posted 43d ago
~40 hrs/week
Responsibilities
Manage business growth for a portfolio of SMB restaurant partners by driving order growth, revenue, and platform adoption. Act as a trusted business advisor using data and AI-powered insights to recommend growth strategies and conduct regular business reviews.
Requirements
Requires a Bachelor's degree in Business, Marketing, or a related field with at least 3 years of experience in account management or sales. Candidates must possess strong analytical skills and fluency in both English and Vietnamese.
Full job description
Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job Description
Get to Know the Team
We are a dynamic group focused on delivering the best food delivery experience for our users. We work with restaurants, delivery partners, and customers to ensure that everyone has a seamless experience. The team is involved in different aspects, including partnerships with restaurants, logistics for delivery, customer service, and marketing.
Get to Know the Role
You will manage the business growth for a portfolio of SMB restaurant partners on the GrabFood platform, serving as a trusted business advisor and primary contact for their success.
You will report to the Manager, SMB Commercial and work onsite at PVI Building, Hanoi.
The Critical Tasks You Will Perform
Manage business growth for a portfolio of SMB restaurant partners, with accountability for order growth, revenue, retention, and platform adoption.
Build relationships with restaurant owners and decision-makers, being a trusted business advisor.
Analyze performance data and leverage AI-powered insights to identify opportunities and recommend growth strategies.
Guide merchants to use Grab's self-service and AI-enabled tools to improve business performance.
Conduct regular business reviews to address challenges and unlock growth opportunities.
Perform weekly market visits to gather market intelligence, monitor competitors, and identify latest trends.
Collaborate with cross-functional teams to execute initiatives and enhance the merchant and customer experience.
Present business performance updates and recommendations to internal stakeholders and merchant partners.
Qualifications
What Essential Skills You Will Need
Bachelor's degree in Business, Commerce, Marketing, or related fields
Minimum 3+ years of experience in Account Management, Business Development, Sales, or related commercial roles
Experience driving business growth and managing performance targets
Strong analytical skills with the ability to turn data into actionable business recommendations
Comfortable adopting new technologies, automation, and AI-powered tools
High learning agility and a growth mindset
Fluency in Vietnamese and English, both written and spoken
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.
At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:
Heart
We work together as OneGrab to serve communities in Southeast Asia
Hunger
We work to understand ground truths and drive improvements, big and small
Honour
We keep our word and steward our resources wisely to build and sustain trust
Humility
We are a constant work-in-progress, and we never stop learning to get better
Offices: 3 Media Close, Grab HQ #01-03/06, Singapore, Singapore 138498, SG · 28 Sin Ming Lane, Midview City #01-143, Singapore, Singapore 573972, SG · 12th Floor Grab Office Wilcon, IT Hub 2251 Chino Roces Ave, Makati, Metro Manila 2251, PH · Unit TB-12, Level 12, Tower B Plaza 33, No 1, Jalan Kemajuan, Seksyen 13, Petaling Jaya, Selangor 46200, MY · H-08-01, Empire City, Menara PHB (Menara H), Empire City, No 8, Jalan Damansara, PJU 8, Petaling Jaya, Selangor 47820, MY
How many Management & Leadership jobs are open in Hà Nội, Vietnam right now?
There are currently 584 open management & leadership positions in Hà Nội, Vietnam listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Hà Nội, Vietnam?
Companies currently hiring include VINFAST, Aloha Consulting Group, Techcombank (TCB), EY, Monitor Deloitte, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Hà Nội, Vietnam?
Yes — 64 of the 584 open management & leadership positions offer remote or hybrid work (7 remote, 57 hybrid).
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