Bristol, England, United Kingdom · Hybrid
$32k–$38k/yr
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Outstanding opportunity for an experienced people leader …
Skills: Leadership, Stakeholder management, Performance management, Coaching, KPI management
Bristol, England, United Kingdom · On-site
RDC Deputy Manager Location: Bristol Monday-Friday- 40 Hours per week (No Weekends!) Salary- DOE Are you an experienced deputy manager seeking a role that offers a better work-life balance and no weekend working? Look no…
Skills: Team leadership, Vehicle maintenance, Tachograph compliance, Personnel management, Customer service
Bristol, England, United Kingdom · Hybrid
$25k–$45k/yr
Overview Stirling Dynamics is recruiting a Business Development Executive to join the team. Stirling Dynamics is a leading engineering company delivering innovative solutions across Aerospace, Marine, Pilot Controls and …
Skills: Business development, Relationship building, Stakeholder engagement, Commercial awareness, Market research
Bristol, England, United Kingdom · Hybrid
Job Title: Senior Planner Location: Bristol + Hybrid Working Arrangement Compensation: Attractive Salary + Benefits Role Type: Full time / Permanent Role ID: SF74525 Shape the future of clean energy on one of the UK’s mo…
Skills: Primavera P6, Project planning, Scheduling, Construction scheduling, Installation scheduling
Bristol, England, United Kingdom · Hybrid
Job Description Fleet and MRO Manager - Adour Bristol Fulltime We are currently seeking to fill an exciting role for a Fleet and MRO Manager to join the Adour Programme team within Defence in Bristol. You will be working…
Skills: Fleet management, MRO management, Project management, Contractual risk management, People management
Urban Outfitters EuropeBristol, England, United Kingdom · On-site
Location This position is located at 25 Penn St Broadmead Cabot Circus, Bristol, , BS13BF United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment t…
Skills: Team leadership, Staff development, Performance management, Customer service, Visual merchandising
Birmingham, England, United Kingdom · On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for…
Skills: SAP S/4HANA, Test Management, Quality Assurance, Defect Management, Test Automation
Bristol, England, United Kingdom · On-site
How you will make an Impact (Job Summary) SPX is a diverse team of unique individuals who all make an impact. As the Senior Product Manager for Radiodetection, you will have end-to-end ownership of assigned strategic pro…
Skills: Product strategy, Product lifecycle management, Market segmentation, Voice of customer, Competitive analysis
Bristol, England, United Kingdom · Hybrid
$45k–$50k/yr
End Date Sunday 09 August 2026 Salary Range £44,901 - £49,890 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary - Job Des…
Skills: Risk management, Operational resilience, Business continuity, Supplier risk management, Stakeholder management
Bristol, England, United Kingdom · On-site
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re in…
Skills: Team leadership, Lean operating model, Performance management, Safety compliance, Problem-solving
Bristol, England, United Kingdom · On-site
Fitness and Wellbeing Manager Bristol North FWC | Fitness & Wellbeing Club | Permanent contract | Full time Up to £29,750 per annum depending on experience 40 hours per week As the UK’s largest Healthcare Charity, we nee…
Skills: Team Leadership, Performance Management, Fitness Programming, Sales Management, KPI Tracking
Bristol, England, United Kingdom · Hybrid
The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be…
Skills: Team leadership, People management, Financial services operations, Quality control, Performance reporting
Bristol, England, United Kingdom · On-site
Product Support - RCM Lead Company: Boeing Defence United Kingdom Limited Boeing Defence United Kingdom (BDUK) is looking for a Reliability Centred Maintenance (RCM) Team Lead to support Fixed Wing and Vertical Lift Boei…
Skills: Reliability Centred Maintenance, RCM-2, MSG-3, FMEA, Leadership
Bristol, England, United Kingdom · On-site
Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 1…
Skills: Office administration, Diary management, Front-of-house operations, Facilities management, Health and safety compliance
Bristol, England, United Kingdom · On-site
Product Support - RCM Lead Company: Boeing Defence United Kingdom Limited Boeing Defence United Kingdom (BDUK) is looking for a Reliability Centred Maintenance (RCM) Team Lead to support Fixed Wing and Vertical Lift Boei…
Skills: Reliability Centred Maintenance, RCM-2, MSG-3, FMEA, Leadership
Bristol, England, United Kingdom · On-site
Welcome to Hovis. We are the proud guardians of over 130 years of baking experience that make up our iconic and much-loved brand. We produce bread and bakery products created with Hovis goodness at the heart of each. We …
Skills: Transport Management, Logistics Management, Fleet Operation, Legal Compliance, O-Licence Management
Bristol, England, United Kingdom · Hybrid
Location/s: Cardiff or Bristol; UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offi…
Skills: Geotechnical Design, Foundation Design, Eurocodes, Ground Investigation, Numerical Modelling
Bristol, England, United Kingdom · On-site
About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products th…
Skills: Quality Management Systems, Food Safety, Internal Auditing, BRC Global Food Standard, Traceability Systems
Bristol, England, United Kingdom · Hybrid
About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of ser…
Skills: Financial management, Governance, Risk management, Operational efficiency, Compliance
Bristol, England, United Kingdom · Hybrid
Location: Bristol or Edinburgh (Hybrid) In this position, you’ll be based in the Bristol or Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find …
Skills: Internal audit, Audit execution, Audit program management, Data analytics, Artificial intelligence
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Lead and manage a team to achieve business KPIs and SLAs while fostering a culture of efficiency and high-quality service. Provide regular coaching, performance reviews, and professional guidance to ensure team competence and regulatory compliance.
Requires proven experience in a leadership position with a focus on performance management and stakeholder engagement. Candidates should possess excellent communication skills and a strong understanding of the UK regulated finance industry.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.
Outstanding opportunity for an experienced people leader to join our Bristol based ‘Corporate’ team. Ayvens Customer Service function provides market leading capability to our broad range of customers and is crucial in protecting and growing the Ayvens brand.
Are you passionate about leading others?
Do you have a positive outlook with strong stakeholder management skills?
Are you committed to providing excellent levels of service?
Dedicated to ensuring speedy/ respectable turnaround and response times?
Committed to leading a team who produce impressive levels of interaction?
If this sounds like you, please read on you could be just what we need to complement our existing leadership team. Strong remuneration package inc. competive basic salary, contributory pension, bonus potential, flexible working.
Lead and manage a team to achieve all individual, team and business KPI’s and SLAs
Provide all team members with feedback and coaching to ensure individual competence maximising individual and team performance
Ensure a consistent high level of quality service standards are provided to internal and external customers
Promote a culture of efficiency within the team, being able to challenge current ways of working, propose and manage implementation of tangible business improvements
Foster and promote an engaged team therefore minimising attrition and absence
Collaborate with other operational teams to proactively look for ways to reduce handoffs, costs and improve customer satisfaction
Minimise business and regulatory risks through rigorous control checks
Effective management, clear communication and professional liaison with all 3rd party relationships
Support strategic change initiatives through to completion within your business area
Responsible for the day to day resourcing and workflow management of a team ensuring productivity and SLA metrics achieved
Ensure all team members have documented SMART objectives, regularly review individual and team performance targets, outputs and behaviours providing timely feedback.
Track, monitor and deliver in line with the Quality framework to deliver good customer outcomes
Complete monthly performance reviews with all team members and implement performance improvement plans as and when required
Ensure robust training and succession plans are in place to develop, engage and retain competent team members
Ensure that all processes and procedures are version control documented, reviewed regularly and consistently adhered to
Provide operational and subject matter guidance for all team processes
Ensure the department achieves all relevant compliance and regulatory activities to deliver good customer outcomes.
Utilise daily, weekly and monthly reporting for all required team metrics, to enable ownership and delivery of team performance.
Timely escalation of any issues on policy, procedures or decision making processes to an Operations Manager
Proven experience in a previous leadership position
Experience of managing performance, formally or informally, with a focus on both results and behaviours
Excellent communication skills: written, verbal, report writing and presentations
Proven people management experience including feedback, coaching and performance management
Excellent time management, planning, organisational and delegation skills
High levels of professionalism and stakeholder management.
Broad knowledge of UK regulated and finance industry and commercial awareness
Problem solving capabilities
Good standard in IT literacy in particular Microsoft Office applications
Self-motivated with the ability to lead others
Salary Range: £32,000-£38,000 (based on experience)
Competitive pension scheme, Annual salary review and bonus scheme,
Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000), GymFlex membership options, Cycle to Work scheme
Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance.
25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).
Workplace & On‑Site Facilities
Free parking (Limited), EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events
Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!
With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is a leading global sustainable mobility player committed to making life and business flow better. By bringing together complementary capabilities and expertise built over decades, our legacy companies saw an opportunity to reimagine mobility as we know it, providing full-service leasing, flexible subscription services, fleet management and multi-mobility solutions to large international corporates, SMEs, professionals and private individuals. With more than 13,000 employees across 40 countries, 3.1 million vehicles and the world’s largest multi-brand EV fleet, we’re leveraging our unique position to lead the way to net zero and spearhead the digital transformation of the mobility sector. Ayvens. Better with every move.
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