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Full-time
Company car, Performance bonus
Posted 4d ago
~40 hrs/week
Responsibilities
The Account Manager will oversee a portfolio of accounts to retain, grow, and improve profitability through strategic planning and cross-selling. They will act as the primary point of contact, managing contracts, tenders, and customer relationships while collaborating with operational teams.
Requirements
Candidates must have a proven track record in account management within a target-driven environment and possess excellent communication and analytical skills. A full, clean UK driving licence is essential for this role.
Full job description
Account Manager
Covering Taunton, Bristol and Gloucester
Full Time and Permanent
Upto £35,000 Salary with £10,000 OTE Performance Bonus
Company Car or Allowance
A quick look at the role. We are looking for an Account Manager to account manage a portfolio of accounts within the designated region. With the aim to retain, grow and improve profitability of their portfolio of accounts through cross sell , upsell and price management.
You will build account plans that are aligned to the regional sales strategy. Working with the regional new business team during the bid process.
Your core responsibilities
Develop and deliver strategic customer account plans aligned to business sales objectives.
Take full ownership of a customer portfolio, acting as the primary point of contact to retain, grow, and maximise account profitability.
Build strong client relationships through regular engagement, including leading and attending customer meetings.
Ensure all customer contracts are accurately completed, recorded, and maintained in line with legal and company compliance requirements.
Manage tender submissions, contract rebids, and customer pricing reviews to support business growth and retention.
Deliver against cross-sell and upsell targets, identifying opportunities to expand customer partnerships.
Work closely with operational depots to ensure exceptional service delivery and implement innovative solutions that minimise customer churn.
Develop a strong understanding of company operations and capabilities to effectively resolve customer queries and complaints.
Collaborate with Customer Services and Regional Account Executives to ensure high-quality back-office support for customers.
Conduct site audits across customer portfolios and support the wider sales community where required.
Support regional sales and account management initiatives, contributing to projects and cross-functional working groups as needed.
Our essential requirements
Proven track record in successfully managing and developing customer accounts within a target-driven environment.
Excellent communication, interpersonal, and presentation skills, with the ability to build strong and lasting customer relationships.
Highly motivated and results-driven, with a proactive “can-do” approach to account management and customer service.
Resilient, tenacious, and commercially focused, with the drive to exceed expectations and secure long-term profitable partnerships.
Strong analytical and problem-solving skills, with the ability to quickly assess challenges and implement effective solutions.
Excellent organisational skills, with the ability to plan, prioritise, and manage multiple responsibilities effectively.
Full, clean UK driving licence essential.
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
We’re here to change the way people think about waste.
Industry
Environmental Services
Company size
5,001-10,000 employees
Founded
1912
Headquarters
High Wycombe, Buckinghamshire
LinkedIn followers
123,574
Founded in London in 1912, Biffa is a leading UK nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.
We provide an essential service to satisfy the business needs of our commercial, industrial and public sector customers throughout the UK, and help them to meet their legal obligations and corporate responsibility commitments.
We employ 10,000 people and collect waste from thousands of businesses and millions of households across the UK each day.
Our surplus food redistribution partnership with Company Shop Group, and our environmental work with BiffaAward and Waste Aid, also have wider benefits for the UK and beyond.
Since 2002 we’ve reduced our carbon emissions by 70 per cent and aim to be net zero by 2050.
Offices: Coronation Road, High Wycombe, Buckinghamshire HP12 3TZ, GB
Single Stream RecyclingEnvironmental ServicesSecure Waste & RecyclingConfidential WasteContaminated Land & SoilFree Waste AuditWaste Heirarchyand Resource ManagementCleanTechService Industry
How many Management & Leadership jobs are open in Bristol, United Kingdom right now?
There are currently 912 open management & leadership positions in Bristol, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Bristol, United Kingdom?
Companies currently hiring include Turner & Townsend, AtkinsRéalis, AECOM, Capgemini, Rolls-Royce, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Bristol, United Kingdom?
Yes — 567 of the 912 open management & leadership positions offer remote or hybrid work (24 remote, 543 hybrid).
How do I apply for Management & Leadership jobs in Bristol, United Kingdom?
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