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$35k–$44k/yr
Full-time
Flexible Working Options
Posted 54d ago
Apply by Jul 3
~37 hrs/week
Responsibilities
Lead neighbourhood management and the 'Meanwhile Offer' within the Ladywood Regeneration area to ensure safe and stable communities. Act as the operational link between residents, regeneration teams, and council services while managing core housing functions.
Requirements
Candidates must possess strong skills in tenancy management, safeguarding, and resident engagement. Must have the right to work in the UK without requiring employer sponsorship.
Full job description
Localities Housing Officer
Permanent
Grade C- £35,412 - £44,075
Consultation grade - subject to formal evaluation under the Equal Pay Programme
Working 36.5 hours per week
The Ladywood Regeneration “Meanwhile Offer” places neighbourhood management at the heart of creating safe, stable, and well-managed communities throughout the regeneration period. Alongside the Resident & Community Charter, it commits the Council to a visible on-the-ground presence, stronger community capacity, effective communication, enhanced estate standards, and comprehensive resident support.
We are seeking a dedicated Housing Officer to lead this approach within the Ladywood Regeneration area. This pivotal role will act as the operational link between residents, regeneration teams, and council services, ensuring a coordinated and responsive neighbourhood management presence.
Key Responsibilities
Maintain a consistent on-site presence, leading neighbourhood management activity across Ladywood
Coordinate estate walkabouts, address environmental issues, and respond proactively to resident concerns
Manage core housing functions including tenancy management, anti-social behaviour (ASB) casework, safeguarding, and tenancy sustainment
Identify and support vulnerable residents, working closely with third sector and community partners
Collaborate with Asset Management to ensure homes remain safe and habitable, particularly in relation to repairs, damp and mould, and compliance
Work in partnership with community safety, health, and voluntary organisations to provide wrap-around support and prevent escalation of issues
Serve as a single point of contact for delivering the housing-related elements of the Meanwhile Offer
Resident Engagement & Impact
You will play a key role in building trust and confidence within the community by:
Leading resident engagement through surgeries, home visits, and community forums
Supporting delivery of the Resident & Community Charter
Addressing concerns early, transparently, and effectively to manage reputational and operational risk
About the Role
This is a high-impact, visible position that will stabilise the neighbourhood during a time of significant change. Your work will help ensure that regeneration progresses with the confidence of residents, underpinned by trust, strong relationships, and effective local management.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact the Resourcing Team <[email protected]>
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).
Related keywords
Housing OfficerRegenerationLadywoodSocial HousingASBDBS CheckResident CharterAsset ManagementCommunity SafetyPublic SectorNeighbourhood ManagementTenancy Support
The official LinkedIn for Birmingham City Council in the United Kingdom
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Local Government for Birmingham, England.
Birmingham City Council, based in The Council House, Victoria Square, Birmingham B1 1BB, is the largest local authority in the UK. Serving a population of over a million citizens.
Corporate Plan
Birmingham and its citizens face significant opportunities and challenges and the council must be bold, ambitious, and confident: Bold in its aspiration, ambitious in setting its priorities, and confident in its ability to delivering them. The Corporate Plan 2022 to 2026 provides a common basis for our strategic planning and a focus on tackling inequalities and creating opportunities for citizens to live longer, healthier, and happier lives.
Our strategic outcomes and priorities
A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
Follow us on social media https://www.birmingham.gov.uk/info/20179/news_and_publications/537/social_media
Offices: The Council House, Victoria Square, Birmingham, - B1 1BB, GB
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