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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India • On-site
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Lead the global procurement and operational performance of the Travel Management Company, including RFPs and contract negotiations. Oversee the global corporate travel policy, technology roadmap, and duty of care programs to ensure compliance and traveler safety.
Requires a Bachelor's degree in Business or a related field with 8-10 years of experience managing corporate travel in a multinational environment. Must possess expert-level knowledge of travel ecosystems, including GDS, OBTs like SAP Concur, and corporate payment programs.
Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
Responsibilities :
Strategic Vendor Management & Sourcing
Own the global relationship, service level agreements (SLAs), and operational
performance of the Travel Management Company (TMC)
Lead end-to-end global RFPs for airlines, lodging, ground transportation, and travel
technology tools.
Negotiate commercial contracts and incentive programs to maximize ROI, ensure
volume leverage, and achieve annual savings targets.
Conduct quarterly business reviews (QBRs) with preferred suppliers to track
performance and address service gaps.
Policy & Compliance Management :
Formulate, modernize, and enforce the Global Corporate Travel & Expense (T&E)
policy, tailoring guidelines for regional nuances where legally required.
Implement behavioural management strategies and automated system controls to
drive compliance with preferred booking channels and vendor programs.
Partner with Internal Audit and Finance to identify expense leakages, fraudulent
behaviours, or non-compliant spending patterns.
Travel Technology & Innovation :
Oversee the roadmap and integration of online booking tools (OBTs) such as Concur
or Deem, and expense management ecosystems.
Drive digital transformation initiatives to streamline user booking flows, automate
approvals, and enhance mobile accessibility for global employees.
Evaluate emerging technologies, NDC (New Distribution Capability) environments,
and industry disruptions to keep the corporate travel program future-proof.
Duty of Care & Risk Mitigation :
Lead the corporate Duty of Care program, collaborating directly with Global Security
and third-party risk management agencies (e.g., International SOS, Crisis24).
Maintain real-time traveller tracking mechanisms, establishing robust
communications protocols to respond immediately to geopolitical events, health
crises, or natural disasters.
Ensure data privacy compliance (e.g., GDPR) across all global travel profile systems
and vendor databases.
Financial Analytics & Reporting :
Manage the global travel budget, providing predictable forecasting models and
monthly executive variances dashboards.
Utilize data analytics tools to turn complex travel metrics into actionable insights
regarding carbon footprint, sustainability tracking, route optimization, and seasonal
spend patterns.
Education: Bachelor’s degree in Business Administration, Hospitality Management, Supply
Chain/Procurement, or a related field. Master’s degree or Global Travel Professional (GTP)
certification is highly preferred.
Experience: Minimum of 8–10 years of progressive experience managing corporate travel programs within a multinational, high-growth environment.Vendor Domain Knowledge:
Proven track record of managing multi-million dollar corporate travel budgets and direct negotiation experience with global airline alliances and hotel chains.Technical Proficiency:
Deep expert-level knowledge of corporate travel ecosystems: GDS mechanics, OBT configurations (SAP Concur, Other TMC tools), and corporate payment card programs (AMEX, Visa, RAMP etc.)
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
Powering a better media future for all people
Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviors across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future. Nielsen operates around the world in more than 55 countries. Learn more at http://nlsn.co/6006JMfty and connect with us on social media (LinkedIn, Twitter, Facebook and Instagram).
Offices: 675 6th Ave, New York, NY 10011, US · A. Juozapaviciaus gatve 6, Vilnius, Vilniaus 09310, LT · Oxford Business Park (South), Oxford, England OX4 2WB, GB · 9 Avenue des Trois Fontaines, Cergy, IdF 95000, FR · Calle de Salvador de Madariaga, 1, Madrid, Community of Madrid 28027, ES
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