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Full-time
high school
Subsidized staff accommodation, Complimentary meal per shift, Medical insurance, Vision insurance, Dental insurance, Mental health support
Posted 7d ago
~40 hrs/week
Responsibilities
The supervisor will lead the Bowl Valley team to ensure efficient daily operations, including staff scheduling, training, and facility maintenance. They are responsible for managing guest transactions, lane bookings, and maintaining high standards of service and equipment functionality.
Requirements
Candidates must have a high school diploma, with a hospitality or recreational degree considered an asset. Previous guest service and point of sale experience are preferred, along with the physical ability to stand for long hours and lift up to 50lbs.
Full job description
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
As the Bowl Valley Supervisor, you'll offer visionary leadership, fostering an engaged team committed to delivering quality, efficiency, and exceptional service. Your role encompasses overseeing day-to-day operations effectively and efficiently, with a crucial focus on employee training.
Starting Rate: $22.22 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.
Job Duties Include:
Reporting to the Bowl Valley Manager, the Supervisor will be responsible for:
Having full knowledge of menu items and pricing
Handling all cash and credit card transactions from guests in an efficient and accurate manner
Ensuring stocking Bowl Valley amenities
Ensuring the shoe rentals are appropriately handled and accounted for
Ensuring that lanes booking is handles appropriately/assign as needed/well maintained
Assist guests/ members in reference to their score sheets, when required
Ensuring that Bowl Valley Area Machines are in an operational and functional manner at all times, assist or perform in stripping and conditioning bowling lanes and pin decks and other Machine/Lane related duties
Manage a team of 5-10 staff members including scheduling, operations and daily duties as assigned
Other duties as assigned
Qualifications
Your Skills & Qualifications:
High School Diploma required, hospitality degree or entertainment degree/recreational will be considered an asset
Previous guest service experience including point of sale system experience preferred
Five pin bowling knowledge will be considered an asset
Computer experience is preferred
This job required to be able to stand long hours and lift up to 50lbs in some instances
Additional Information
Job Perks & Benefits:
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Management & Leadership jobs are open in Banff, Canada right now?
There are currently 97 open management & leadership positions in Banff, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Banff, Canada?
Companies currently hiring include Accor, Sunshine Village Ski & Snowboard Resort, Banff Hospitality Collective, Pursuit, Pursuit Collection, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Banff, Canada?
Yes — 1 of the 97 open management & leadership positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Management & Leadership jobs in Banff, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.