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Banff Centre for Arts and Creativity
Food and Beverage Assistant Manager
Banff, Alberta, Canada · On-site
$52k–$74k/yr
Mid level
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Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
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We’re seeking a Bar Manager to join us at High Rollers! Happy Hour half price bowling is available from 3 to 5pm on weekdays and all day Wednesday. Guests come for the bowling and stay for the food, featuring a value-pri…
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Sunshine Village Ski & Snowboard Resort
Food & Beverage Shift Lead - Summer 2026
Banff, Alberta, Canada · On-site
Mid level
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Guest Service, Mixology, Table Management, Banquet Service, POS Systems
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Company Description At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places …
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Full-time
bachelor degree
One complimentary meal per shift, Medical Insurance, Vision Insurance, Dental Insurance, Mental Health Benefits, Orthodontics Benefits
Posted 47d ago
~40 hrs/week
Responsibilities
Lead the Front Office, Royal Service, and Concierge teams to ensure exceptional guest experiences and operational excellence. Manage departmental financial objectives, including budgeting, labor costs, and revenue optimization goals.
Requirements
Requires a minimum of 4 years of Front Office leadership experience and proficiency in Property Manager and Royal Service Manager applications. A post-secondary degree in Hospitality Management is considered an asset.
Full job description
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
Representing The Fairmont Banff Springs through excellence in guest service. Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into memories for our guests at The Fairmont Banff Springs. Showcase your leadership and interpersonal strengths as Director of Front Office, where you will lead our teams of Front Office, Royal Service and Concierge to maximize operations and ensure exceptional guest service.
Job Duties Include:
Reporting to the Director, Rooms, responsibilities and essential job functions include but are not limited to the following:
Provide strategic leadership and operational oversight of the Front Desk, Royal Service, and Concierge teams, ensuring exceptional guest experiences and operational excellence.
Develop, mentor, and empower a high-performing leadership team capable of serving as Managers on Duty and future hotel leaders.
Drive guest satisfaction and loyalty through personalized service initiatives, including oversight of the Digital Concierge Program, Lobby Ambassador Program, and ALL Accor Live Limitless loyalty program.
Achieve departmental and divisional financial objectives through effective labor management, expense control, revenue optimization, upselling initiatives, and support of RevPAR goals.
Assist in the preparation and management of annual budgets, capital expenditures, labor forecasts, and operating expenses.
Monitor operational, guest satisfaction, and financial performance metrics, implementing action plans to drive continuous improvement.
Foster a culture of engagement, accountability, recognition, and professional development through recruitment, coaching, performance management, and succession planning.
Maintain effective communication and collaboration across all hotel departments to ensure seamless operations and service delivery.
Ensure compliance with all hotel, brand, health and safety, and regulatory requirements, including crisis management planning and emergency preparedness.
Represent the Front Office Division in hotel-wide meetings, committees, and special projects, while supporting operational priorities and other duties as assigned.
Qualifications
Minimum 4 years Front Office leadership experience or equivalent management position required
Proficiency in Fairmont specific applications such as Property Manager and Royal Service Manager required
Post-secondary education in Hospitality Management an asset
Dynamic, enthusiastic, flexible and creative leader who thrives under pressure and can perform multiple functions in a fast-paced, changing environment
Highly organized and results oriented
Proven leadership skills which support an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
Excellent interpersonal and communication skills, both written and verbal
Strong team player with proven leadership, development, delegating and planning skills
Additional Information
Job Perks & Benefits:
This position is not eligble for staff accomodations
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time
Related keywords
Hospitality ManagementFront OfficeRoyal ServiceConciergeRevPARALL Accor Live LimitlessProperty ManagerRoyal Service ManagerGuest SatisfactionLabor ForecastingCapital ExpendituresDigital ConciergeLobby Ambassador
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Management & Leadership jobs are open in Banff, Canada right now?
There are currently 97 open management & leadership positions in Banff, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Banff, Canada?
Companies currently hiring include Accor, Sunshine Village Ski & Snowboard Resort, Banff Hospitality Collective, Pursuit, Pursuit Collection, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Banff, Canada?
Yes — 1 of the 97 open management & leadership positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Management & Leadership jobs in Banff, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.