Banff, Alberta, Canada · On-site
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed fo…
Skills: Retail Leadership, POS Management, Customer Service, Banking Procedures, Team Motivation
Banff, Alberta, Canada · On-site
$60k–$63k/yr
Company Description At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places o…
Skills: Front Office Leadership, Guest Experience Management, Team Development, Operational Excellence, Conflict Resolution
Banff, Alberta, Canada · On-site
THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our of…
Skills: Revenue Management, Guest Service, Team Leadership, Opera PMS, Microsoft Windows
Banff, Alberta, Canada · On-site
$21/hr–$22/hr
Delivery and Receiver personnel We want you to join our customer centric team whose passion it is to Empower Digital workplaces! At Ricoh, we aren’t satisfied with keeping pace with today’s complex work environments, we …
Skills: Interpersonal Skills, Self-motivation, Verbal Communication, Written Communication, Physical Strength
Banff, Alberta, Canada · On-site
Company Description At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on …
Skills: Guest Transportation, Defensive Driving, Luxury Hospitality, Customer Service, Vehicle Inspection
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Guest Service, Housekeeping, Communication, Organization, Interpersonal Skills
Banff, Alberta, Canada · On-site
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Safe Driving, Guest Relations, Storytelling, Vehicle Inspection, Regulatory Compliance
Banff, Alberta, Canada · On-site
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Customer Service, Cash Handling, Communication Skills, Attention To Detail, Food & Beverage Service
Banff, Alberta, Canada · On-site
THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our of…
Skills: Room Cleaning, Guest Services, Time Management, Organization, Attention To Detail
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Luxury Hospitality, VIP Guest Management, Reservations Management, Concierge Services, Opera Cloud
Banff, Alberta, Canada · On-site
$55k–$58k/yr
Company Description Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, art…
Skills: Microsoft Word, Microsoft Excel, Typing (60 wpm), Multitasking, Written Communication
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Strategic Leadership, Operational Oversight, Guest Service Excellence, Financial Management, Labor Management
Banff, Alberta, Canada · On-site
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Strategic Leadership, Operational Oversight, Guest Satisfaction, Financial Management, Labor Management
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Mixology, Customer Service, Inventory Management, POS Systems, Cocktail Preparation
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Housekeeping, Cleaning, Time Management, Organization, Interpersonal Skills
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Customer Service, Mixology, POS Systems, Table Management, Banquet Service
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Supervisory Skills, Quality Assurance, Housekeeping, Guest Service, Organizational Skills
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Mixology, Customer Service, Inventory Management, POS Systems, Cocktail Preparation
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Guest Service, Luggage Handling, Interpersonal Skills, Time Management, Organizational Skills
Banff, Alberta, Canada · On-site
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Guest Service, Hospitality, Communication Skills, Problem Solving, Organization
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The Team Lead supports store management by overseeing daily operations and motivating sales associates to exceed goals. They are responsible for modeling exceptional customer service, coaching staff, and ensuring adherence to company policies.
Candidates need at least one year of retail apparel experience and a proven ability to lead a sales team. Proficiency in POS management, banking procedures, and flexibility for varied shifts including weekends and holidays are required.
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!
WHAT WE’RE LOOKING FOR?
We are currently hiring for a Full Time Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.
To be successful, you’ll need to possess:
1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.
THE IMPACT YOU'LL HAVE
This is an opportunity to shape our company’s future by:
WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.
In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.
SOUND LIKE YOU? APPLY NOW!
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.
At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.
Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.
The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.
Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots. Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.
Offices: 1400 Castlefield Ave, Toronto, ON M6B 4C4, CA
There are currently 122 open customer service & support positions in Banff, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Sunshine Village Ski & Snowboard Resort, Banff Hospitality Collective, Pursuit Collection, Banff Lodging Company, among others. Browse the listings above to see every active employer.
Yes — 1 of the 122 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
