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Full-time
Medical Insurance, Vision Insurance, Dental Insurance, Mental Health Support, Orthodontics, Fertility Drugs
Posted 24d ago
~40 hrs/week
Responsibilities
Manage the efficient movement and supply of linens between guest rooms, laundry, and storage areas to ensure seamless operations. Maintain organized storage areas and track linen inventory to prevent shortages and damages.
Requirements
Preferred experience in hospitality housekeeping with the physical ability to lift up to 50lbs and stand for extended periods. Must be legally authorized to work in Canada and possess a disciplined, methodical approach to tasks.
Full job description
Company Description
At Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
As a Houseperson, you are responsible for managing the efficient movement of linens and supplies between guest rooms, laundry, and storage areas. You ensure that clean linens are always available, supporting smooth operations and helping maintain high standards of guest service. Accuracy, reliability, and attention to detail are essential to keeping the team running effectively behind the scenes.
This role is about more than housekeeping logistics, it’s about being a cornerstone of consistency and quality. You thrive in structured, well-defined processes, bringing patience, care, and professionalism to every task.
Start Date: July 2026 Contract Type: Seasonal and Full-Time available Pay Rate: $18.50 per hour
What You'll Be Doing:
Seamless Linen Management
Efficiently manage the movement and supply of linens between guest rooms, laundry, and storage, ensuring no interruptions to guest or operational needs.
Maintain adequate stock of clean linens for room attendants and F&B outlets at all times.
Assist with linen inventory control, tracking shortages, damages, and ensuring timely reporting.
Operational Excellence
Follow established procedures meticulously, ensuring compliance with hygiene, safety, and quality standards.
Keep linen rooms and storage areas spotless, organized, and accessible, reflecting Rimrock’s high standards.
Perform all duties with consistent attention to detail and a steady, reliable pace.
Team & Culture
Support a cooperative, service-oriented team environment with approachability and patience.
Align with Rimrock values of connection, growth, and authenticity, delivering hospitality with heart even behind the scenes.
Communicate professionally and courteously with colleagues and guests, maintaining the respectful tone expected of Rimrock team members
Qualifications
What You Bring
Experience in housekeeping or linen management in a hospitality setting preferred.
Strong attention to detail with a disciplined, methodical approach to work.
Ability to follow clear, structured processes and policies precisely.
Patient, cooperative, and professional demeanor with excellent interpersonal skills.
Physical stamina to lift and carry up to 50lbs, frequent walking, bending, and standing for extended periods.
Commitment to delivering consistent, high-quality work with minimal supervision.
Bonus If You Bring
Familiarity with inventory management systems or hotel linen operations.
Experience working in a luxury or high-volume hotel environment.
A service-first mindset with a genuine desire to contribute to an exceptional guest experience.
Who You Are
You are a reliable, detail-oriented professional who thrives on consistency and order. Calm, patient, and disciplined, you understand the importance of precision and care in every task. You excel in structured roles where repeatability and quality are non-negotiable. You value clear expectations and take pride in supporting others through your dependable service. Your professionalism and quiet dedication create the foundation for guest comfort and team success at Rimrock Banff.
Work with care. Support with heart. Stay moved.
Physical Demands
Continuous standing and walking for extended periods.
Frequent bending, reaching, and lifting (up to 50lbs).
Ability to work efficiently in a fast-paced, physical environment.
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
Job Perks & Benefits:
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation for Full-Time status (subject to availability).
Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.
We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.
At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.
Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.
Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.
Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.
Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.
#CWMRSummer26
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time
Compensation: up to CAD 18.50 - hourly
Related keywords
HospitalityLinen ManagementHousekeepingInventory ControlLuxury HotelBanff National ParkGuest ServiceOperational ExcellenceHygiene StandardsStaff Accommodation
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Customer Service & Support jobs are open in Banff, Canada right now?
There are currently 170 open customer service & support positions in Banff, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Banff, Canada?
Companies currently hiring include Accor, Sunshine Village Ski & Snowboard Resort, Banff Hospitality Collective, Pursuit, Pursuit Collection, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Banff, Canada?
Yes — 1 of the 170 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Banff, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.