Customer Service & Support Jobs in Banff, Canada (Now Hiring) — 170 open — Page 2
Sunshine Village Ski & Snowboard Resort
Hotel Food & Beverage Manager
Banff, Alberta, Canada · On-site
Mid level
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Why join us? We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests&r…
Overview: Located in the heart of the Canadian Rocky Mountains, Moraine Lake Lodge offers a unique opportunity for those who want to live, work, and explore in Canada’s Rocky Mountains and National Parks. Spend your time…
Skills: Housekeeping, Time management, Multitasking, Guest service, Communication
The Coordinator, Hosting & Visitor Services supports the delivery of hosting and visitor services activities across two teams on a seasonal basis. This role is primarily responsible for executing defined administrative, …
Company Description At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places o…
Housekeeper & Guest Service Agent Basecamp Suites, Banff About Basecamp Resorts Basecamp is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke in Britis…
Skills: Housekeeping, Guest service, Cleaning, Customer service, Time management
Sunshine Village Ski & Snowboard Resort
Rentals Manager
Banff, Alberta, Canada · On-site
Senior
Why join us? We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests&r…
Why join us? We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests&r…
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Skills: Food and beverage operations, Staff training, Labour management, Menu engineering, Performance management
Bow Valley Regional Transit Services Commission - Roam Transit
Marketing Generalist
Banff, Alberta, Canada · On-site
$70k–$78k/yr
Mid level
Marketing Generalist The Bow Valley Regional Transit Services Commission (BVRTSC) provides public transit to both visitors and residents looking to enjoy the Bow Valley without the use of a private vehicle. Our team memb…
Skills: Marketing, Communications, Digital content creation, Graphic design, Adobe Illustrator
At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed…
Company Description At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places o…
Skills: Housekeeping, Cleaning, Time management, Attention to detail, Organizational skills
Company Description At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places o…
Skills: Housekeeping, Cleaning, Attention to detail, Time management, Organizational skills
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
Skills: Leadership, Team management, Staff scheduling, Customer service, Point of sale systems
Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure …
THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our of…
Skills: Cleaning, Time management, Organization, Attention to detail, Communication
We are looking for a full time Manager in Training with a passion to drive customer satisfaction while being the brand ambassador. If this is you and you’re ready for your next destination then you have cruised to the ri…
Please read before applying: We will be hiring for multiple positions, with flexible start dates from August 15th. When asked please indicate your preferred start date on your application. We will also be offering roles …
Skills: Cooking, Food preparation, Customer service, Cash handling, Communication
Company Description At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places o…
Skills: Leadership, Team development, Guest services, Hospitality management, Coaching
Sunshine Village Ski & Snowboard Resort
Custodian - Summer 2026
Banff, Alberta, Canada · On-site
Entry level
Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into sum…
Skills: Cleaning, Guest service, Communication, Time management, Problem-solving
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Full-time
bachelor degree
Staff events, Alpine vistas, Life experience
Posted 6d ago
~40 hrs/week
Responsibilities
The Food and Beverage Manager oversees daily front-of-house operations, banquet services, and staff leadership to ensure high-quality guest experiences. They are also responsible for managing budgets, inventory, scheduling, and ensuring compliance with health and safety standards.
Requirements
Candidates should have several years of management experience in a fast-paced food service environment and strong leadership capabilities. A Bachelor's degree in Hospitality Management or a related field is preferred, along with ProServe certification.
Full job description
Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".
What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
What can you expect?
The Hotel Food and Beverage Manager is in a visible, dynamic role, overseeing the day-to-day operations of consistent, high-quality service in their assigned outlet(s). This role focuses on leadership, planning, and ensuring the highest standards of food and service are met, and the ideal candidate has a strong background in hospitality management and excellent leadership skills. The Food and Beverage Manager works under the supervision of the Food and Beverage GM or designate, and closely with all culinary, warehouse, and operations departments.
This job might be right for you if you think you would really enjoy:
Oversight of assigned outlets, including:
Managing the day-to-day front of house operations of restaurant and banquet facilities, ensuring seamless and efficient service, and staying visible on the floor during peak service times to engage with guests and staff.
Developing and implementing operational policies and procedures to enhance guest satisfaction and operational efficiency.
Leading and supervising the service team, monitoring and managing guest reservations, dining room layouts, and table assignments to optimize seating and service flow.
Ensuring that all food service standards, health and safety regulations, responsible alcohol service and guest safety, and quality requirements and standards are followed consistently and thoroughly, via regular inspections, checklists, audits, and adherence to standard operating procedures.
Ensuring high levels of guest satisfaction by maintaining quality standards in service, hospitality, and dining experiences.
Event coordination, including collaboration with other departments to plan and execute banquet and catering functions, supervising set-up and service of events, and ensuring timely, efficient delivery and guest satisfaction is an important aspect of this role.
Administrative and Reporting Responsibilities:
Timely and accurate incident and deficiencies reporting.
Assisting with recruiting front-of house staff, including servers, hosts, bartenders, and attendants.
Managing the scheduling, training and development of employees, including conducting regular performance evaluations, providing coaching and development opportunities, enhancing staff skills and career growth.
Managing aspects of budgets and financial performance, implementing cost control measures to achieve revenue and profitability targets.
Overseeing inventory management (ordering, receiving, maintaining adequate stock levels of supplies and beverages).
Analyzing sales reports to identify trends and opportunities for improvement.
Completing quality assurance.
Resolving issues and responding to guest feedback, promptly and professionally.
Communicating and adhering to company initiatives, policies, and procedures.
Other duties may be requested and assigned from time to time.
And you have:
Several years management experience in a fast-paced food service, culinary, or related professional area. A Bachelor's Degree in Hospitality Management, Business Administration, or a related field is preferred.
ProServe required, ServSafe training an asset, Health & Safety Certification an asset.
Good computer knowledge (MS WORD and Excel), company HRIS systems
Strong communication & supervisory skills
Outgoing, positive, friendly and mature attitude.
Able to foster a positive and collaborative work environment through effective communications and team-building.
Calm under pressure and patient, able to exercise good decision making.
Communicate effectively in English, both written and verbally.
Prepared to work flexible schedules (weekends, evenings, holidays).
Maintain professional conduct when in uniform, on or off-duty, and online.
Effectively provide training, support, and assistance to coworkers.
Attend and actively participate in meetings and training.
Must be neat, punctual, and dependable.
Strong analytical abilities.
Additional Considerations:
Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
This position works at high altitude and at times, in inclement weather. An appropriate level of physical fitness is required.
This position at times work with sensitive, confidential information. An appropriate level of confidentiality and discretion is required.
Some required uniform pieces are provided.
This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code.
Can’t wait to get started? Great, because we can’t wait to hear from you! Click the "Apply Now" button above to get started!
Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.
Related keywords
Hospitality ManagementFood and BeverageBanquet OperationsFront of HouseBudgetingInventory ControlStaff SchedulingProServeServSafeHealth and SafetyQuality AssuranceEvent CoordinationCustomer SatisfactionTeam LeadershipPerformance ManagementOperational Efficiency
Sunshine Village, home of Canada's Best Snow, sits high on the Continental Divide in the heart of Banff National Park.
Industry
Recreational Facilities
Company size
501-1,000 employees
Founded
1928
Headquarters
Banff, Alberta
LinkedIn followers
6,438
Banff Sunshine Village, is Banff's premier ski and snowboard Resort. Established in 1928, Banff Sunshine has been inspiring visitors to Banff National Park to fall in love with skiing, snowboarding, and the Canadian Rockies.
What makes Banff Sunshine Village unique, is our SNOW! Each year we received an average of 30 feet of Canada's Best Snow. Our location high on the Continental Divide makes us a magnet for snow. At Sunshine Village, we also boast Canada's longest non-glacier ski season. We're open for skiing and snowboarding from early November until late May.
At Banff Sunshine we call the beautiful World Heritage Site of Banff National Park home. We're known for our abundance of natural snow, high speed chairlifts, great service and stunning views of the Canadian Rocky Mountains.
Learn more about us at www.skibanff.com.
Offices: 1 Sunshine Village Access Rd, Banff, Alberta T1L 1J5, CA · 1037 11 Ave SW, Calgary, Alberta T2R 0G1, CA
Ski and Snowboard Resorthikingand sightseeingTrainingE-CommerceRecreationRental
Frequently asked questions
How many Customer Service & Support jobs are open in Banff, Canada right now?
There are currently 170 open customer service & support positions in Banff, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Banff, Canada?
Companies currently hiring include Accor, Sunshine Village Ski & Snowboard Resort, Banff Hospitality Collective, Pursuit, Pursuit Collection, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Banff, Canada?
Yes — 1 of the 170 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Banff, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.