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Lead the West Auckland Caring Caller team by managing the recruitment, training, and mentoring of volunteers. Ensure clients are matched with compatible volunteers and maintain strong relationships with the local Area Committee.
Applicants must be over 18 with previous experience in team management and administration. Strong communication skills, empathy, and basic computer competency are required.
Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day.
He aha te tūranga - About the role:
It's easy to become isolated when partners and friends pass on or when family members don't live close by. And if you're unable to get out or you're unwell, it can be hard to meet people. Just having someone ask about your day can make all the difference to how you're feeling. Looking forward to a good conversation can really brighten up the day.
Our Caring Caller programme is a telephone friendship service. We match volunteers with clients around the country who would benefit from regular connection.
This volunteer Team Leader position is integral in ensuring our programme provides both our volunteers and clients with a seamless experience, by supporting our incredible Caring Caller volunteers. We are looking for a new Team Leader to support our West Auckland team. The role involves:
Please note, this is an unpaid, voluntary position.
Ko wai koe - About you:
What skills and training do our volunteers have?
This role is flexible and can work around your availability, ideally you will be able to commit at least 2-3 hours per week. You have the option of joining as a Caring Caller and being matched with suitable client/s however, this is not mandatory.
To be successful in this role, you will have:
Successful applicants will receive full training and membership of Hato Hone St John (which gives free ambulance service for immediate family).
Click “I’m interested” above.
For further information please contact Jessica Parr on for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.
If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.
Our Hato Hone St John people are passionate about serving their communities and caring for fellow New Zealanders. We are a charity and have a volunteer ethos, with paid and volunteer members working side by side towards our mission: We step forward, when help is needed. For better. For life. Ka tū ake, hei kaiāwhina. Mō te pai. Mō te orange. Local and global Hato Hone St John was founded in New Zealand in 1885 and is a part of the fabric of all communities throughout Aotearoa. St John is well known around the world for helping enrich the health and wellbeing of global communities. Although we operate and are funded entirely independently here in New Zealand, we’re proud to be a part of this important and long established Order. Enhancing health and wellbeing Those who work for Hato Hone St John are driven by the desire to help their local communities by providing essential health-related services. Our values - Whakaaro nui (We have open minds), Mahi tika (Do the right thing), Piritaha (We stand side by side), Mahi pono (We are straight up) and Whakapai ake (We make it better) - help us to achieve our vision of 'enhanced health and well-being for all New Zealanders'. Hato Hone St John is at the frontline of medical response providing Ambulance Services throughout New Zealand. We’re also part of the broader landscape of health and social care, through our provision of first aid training, event medical services, medical alarms, youth programmes and a wide range of community programmes.
Offices: 600 Great South Rd, Auckland, 1051, NZ · 63-65 Seddon Road, Private Bag 3215, Hamilton, Waikato 3240, NZ · PO Box 1443, Christchurch, Canterbury 8140, NZ · 55 Waterloo Quay, P O Box 10043, Wellington, 6143, NZ
There are currently 928 open management & leadership positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
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