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Full-time
Colliers Academy career development programme, Mentoring from industry experts, Wellbeing benefits and initiatives, Inclusive and social culture, Regular team events, Loyalty leave
Posted 9h ago
~40 hrs/week
Responsibilities
Drive operational performance and business growth across the franchise network by partnering with owners to solve challenges. Lead the delivery of strategic initiatives and provide coaching to enhance operational excellence and consistency.
Requirements
Requires experience in real estate agency operations, franchise networks, or multi-site business environments. Strong commercial acumen, relationship-building skills, and the ability to travel within New Zealand are essential.
Full job description
Company Description
Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 27,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.
At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.
Our people are our greatest asset and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.
Job Description
We have an exciting opportunity for an experienced real estate operator to join Colliers as National Manager | Franchise Operations, based in Auckland.
In this highly collaborative role, you'll work alongside Franchise Owners and key stakeholders across New Zealand to improve business performance, strengthen operational effectiveness, and support the continued growth and success of the Colliers Franchise Network.
This is a role for someone who understands the realities of real estate, enjoys building trusted relationships, and can turn opportunities into practical outcomes. You'll help Franchise Owners identify priorities, solve challenges, and implement initiatives that create measurable improvements across their businesses.
Working across multiple franchise businesses nationwide, you'll influence outcomes through strong relationships, commercial insight, and a hands-on approach to delivery.
Key responsibilities
Drive operational performance across the Franchise Network by identifying opportunities to improve business performance, productivity, client experience, and operational effectiveness across the real estate sales lifecycle.
Partner with Franchise Owners and key stakeholders to understand priorities, solve challenges, and develop practical solutions that support business growth and measurable outcomes.
Lead the delivery of strategic initiatives from scoping and planning through to implementation, ensuring strong engagement, adoption, and sustainable results across franchise businesses.
Build capability and support best practice through training, coaching, and guidance on systems, processes, and procedures that enhance consistency and operational excellence.
Leverage the wider Colliers network to identify, adapt, and implement best practices, while proactively communicating progress and outcomes to stakeholders.
Qualifications
What we’re looking for:
Experience in real estate agency operations, franchise networks, or multi-site business environments, with real estate experience preferred.
A strong understanding of real estate business operations and the drivers of high-performing agency businesses.
Proven ability to identify operational challenges, develop practical solutions, and successfully implement change.
Strong systems, process and continuous improvement capability.
Exceptional relationship-building and influencing skills, with the ability to engage Franchise Owners, leaders, and operational teams.
Strong commercial acumen and the ability to balance strategic thinking with hands-on delivery.
Confident communication and presentation skills, with experience delivering workshops, training, or business updates.
Ability to travel within New Zealand as required.
Real Estate Salesperson, Branch Manager, or Agent License (preferred).
What we offer
We’re proud to be recognised as a 2025 finalist in the Best Places to Work awards, reflecting our commitment to creating an exceptional workplace culture. Some of the benefits we offer include:
Colliers Academy, a 12-month programme to accelerate your career in property
Mentoring from industry experts
Wellbeing benefits and initiatives
An inclusive and social culture with regular team events
Additional leave benefits, including Loyalty and Volunteering leave
Why this opportunity stands out
Work directly with Franchise Owners and respected real estate leaders across New Zealand.
Influence the success and growth of multiple real estate businesses.
Drive meaningful initiatives that create measurable business outcomes.
Additional Information
Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.
If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.
Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering and Investment Management. With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle. Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership – driving strong alignment and sustained value creation for our shareholders. With $6 billion in annual revenues, 28,000 professionals, and $110 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide. Learn more at corporate.colliers.com.
Offices: 1140 Bay St, Suite 4000, Toronto, Ontario M5S 2B4, CA · 50 George Street, London, England W1U 7GA, GB · 225 George St, Sydney, New South Wales 2000, AU · 801 Brickell Ave, Miami, Florida 33131, US · 188 Quay Street, Auckland, AUK 1010, NZ
Brokerage and AgencyCorporate SolutionsInvestment ServicesProject ManagementReal Estate Management ServicesValuation and Advisory ServicesLandlord RepresentationTenant RepresentationCapital MarketsCorporate Finance
How many Management & Leadership jobs are open in Auckland, New Zealand right now?
There are currently 928 open management & leadership positions in Auckland, New Zealand listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Deloitte, EY, PwC, ZURU, Faculty of Medical and Health Sciences, University of Auckland, among others. Browse the listings above to see every active employer.
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