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Customer Delivery Driver - Alexandria Home Delivery Hub
Sydney, New South Wales, Australia · On-site
Entry level
Our Customer Fulfilment Centres (CFCs) are an even smarter and easier way to fulfil online orders and deliver the smiles for our customers. It's an environment that combines technology with teamwork to create a safe plac…
Skills: Time management, Customer service, Safe driving, Navigation, Manual handling
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Full-time
Posted 2h ago
Apply by Aug 30
~40 hrs/week
Responsibilities
The role involves processing patient orders, managing inbound and outbound communications, and maintaining operational KPIs. You will also collaborate with internal stakeholders to resolve issues and support team onboarding processes.
Requirements
The position requires strong communication skills and the ability to manage order workflows across sales, warehouse, and supply chain departments. Candidates should be capable of documenting operational procedures and analyzing performance metrics.
Full job description
Processing all types of Hospital and Home Patient orders (including spare parts orders) for delivery. • Making outbound phone calls and receiving inbound phone calls. • Creation and setup of new patients • Identify and articulate any process operational improvement initiatives. • Ensure priority meets business requirements and is Identified, resolved, and tracked as quickly as possible. • Provide and publish analytics to key operational KPIs (stocktake to orders conversions, blocked orders rate, etc) working closely with key stakeholders. • Review and investigate customer complaints on a periodic basis. • Ensure operational SOPs/WIs are documented/reviewed and stored in a central location for access. • Liaise with the new starters as a ‘buddy’ to make the onboarding process smoother for the new employee. • Escalate and discuss with CC ANZ Manager for escalations. • Liaise with sales, warehouse & transport, supply chain and all relevant stakeholders to ensure completion of orders. • Effectively communicate with internal and external stakeholders regarding issues impacting customers. • Support team members to perform operational duties during their absence
Fresenius Medical Care is the world’s leading provider of products and services for individuals with renal diseases. We aim to create a future worth living for chronically and critically ill patients – worldwide and every day.
Thanks to our decades of experience in dialysis, our innovative research and our value-based care approach, we can help them to enjoy the very best quality of life.
Our portfolio encompasses a comprehensive range of high-quality health care products and services as well as various dialysis treatment options for both in-center and home dialysis that are individually tailored to our patients’ needs.
Offices: Else-Kröner-Strasse 1, Bad Homburg, Frankfurt 61352, DE
dialysishemodialysishome dialysiskidney diseaserenal carekidneynephrologyhealthcareand medtechHealth Care
How many Logistics jobs are open in Sydney, Australia right now?
There are currently 867 open logistics positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Sydney, Australia?
Companies currently hiring include Amazon, Downer, Fortiline Waterworks, George Weston Foods, DoorDash, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Sydney, Australia?
Yes — 227 of the 867 open logistics positions offer remote or hybrid work (7 remote, 220 hybrid).
How do I apply for Logistics jobs in Sydney, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.