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$55k–$65k/yr
Full-time
Posted 11d ago
~40 hrs/week
Responsibilities
Provide Tier 1/2 technical support for end-user hardware and software across the organization. Monitor and troubleshoot EDI transportation interfaces to ensure seamless data flow between internal systems and external trading partners.
Requirements
Requires at least 2 years of experience in IT support with proficiency in Windows, Active Directory, and networking basics. Familiarity with EDI X12 standards and TMS/WMS platforms is highly preferred.
Full job description
Job Description:
Position Summary The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal systems with carriers, brokers, and trading partners. This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and troubleshooting of electronic data interchange (EDI) transactions critical to logistics and transportation operations. This position is 100% on-site.
Key Responsibilities
Desktop & End-User Support
Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals
Image, deploy, and configure workstations; manage software installations and updates
Troubleshoot hardware, OS, network connectivity, and application issues
Manage user accounts, permissions, and access requests (Active Directory / Azure AD)
Maintain IT asset inventory and support onboarding/offboarding of employees
Escalate complex issues to appropriate infrastructure or vendor teams
EDI Transportation Interface Support
Monitor daily EDI transaction flows (e.g., 204, 210, 214, 990, 997) between internal TMS/WMS and carrier/broker trading partners
Troubleshoot failed or rejected EDI transactions and coordinate resolution with trading partners, carriers, and internal teams
Support mapping, testing, and onboarding of new EDI trading partners and transportation providers
Partner with logistics, transportation, and supply chain teams to resolve data discrepancies affecting shipment visibility, billing, or tracking
Document interface configurations, error codes, and resolution procedures
Windows and/or macOS administration
Active Directory / Azure AD (user, group, and permissions management)
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Founded
1927
Headquarters
Monmouth Junction, New Jersey
LinkedIn followers
5,291
Founded in 1927, Hermann Services, Inc. is a 4th generation family-owned and operated company that serves as your comprehensive resource for all your transportation and warehousing needs in the Eastern and Southwest US. Leave your logistics to us!
Hermann maintains an integrated network of asset-based and 3PL logistics systems nationwide supported by state-of-the-art technologies. Our large, "smart" fleet of EOD-equipped, energy efficient transportation equipment can handle any type of load from same-day deliveries to long-haul truckload services.
With over 2 million square feet of warehouse space, Hermann Warehouse Corporation is equipped to handle all your storage and supply chain needs. We specialize in handling a diverse array of food, industrial and consumer products – ranging from AIB Superior Food Grade to Hazmat storage, with capabilities to provide cross-docking, transloading, container drayage, and much more.
2023 and 2024 - NJ Best Places to Work recipient
2023 and 2024 - NJBIZ Family Owned Business of the Year
2024 - Houston Business Journal Best Family-Owned Business recipient
Offices: 21 Distribution Way, Monmouth Junction, New Jersey 08852, US · 6410 Cavalcade St, Houston, Texas 77026, US · 350 Anchor Mill Rd, New Castle, DE 19720, US · 304 Bordentown Hedding Rd, Bordentown, New Jersey 08505, US · 481 Black Horse Ln, North Brunswick, New Jersey 08902, US
WarehousingDedicated TransportationLogisticsDrayageTransloadingPackagingTruckloadReverse LogisticsLess Than TruckloadLTL
How many Logistics jobs are open in Houston, TX right now?
There are currently 3,542 open logistics positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Houston, TX?
Companies currently hiring include Domino's, U-Haul, O'Reilly Auto Parts, Dollar Tree Stores, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Houston, TX?
Yes — 149 of the 3542 open logistics positions offer remote or hybrid work (29 remote, 120 hybrid).
How do I apply for Logistics jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.