Customer Service Representative (Full-Time) - Day Shift
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Full-time
Health Insurance, Life Insurance, Disability Insurance, Paid Time Off, Paid Company Holidays, 401(k) With Company Match
Posted 53d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The role involves billing shipments, resolving documentation errors, and assisting customers with inquiries regarding rates and tracing. Additionally, the representative performs clerical duties and processes damaged freight documentation.
Requirements
Candidates must have at least 2 years of customer service experience and proficiency in Microsoft Office and 10-key typing. Ability to work various shifts and stand for extended periods in a non-climate-controlled environment is required.
Full job description
What you’ll need to succeed as a Customer Service Representative at XPO
Minimum qualifications:
2 years of customer service experience
Strong computer, typing and 10-key skills
Experience with Microsoft Office
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
Transportation experience
Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more:
Pay starts at $21.53
Full health insurance benefits on day one
Life and disability insurance
Earn up to 13 days PTO your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day:
Bill shipments according to applicable tariffs and pricing agreements
Recognize and resolve documentation errors
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
XPO provides world-class transportation solutions to the most successful companies in the world. We have a high-energy team around the globe focused on being the best in the industry. Given the scope of our business, there are opportunities to do satisfying work in many different fields, and at all levels of experience. If you’re ready to move the world forward, we’d like to invest in you. (NYSE: XPO)
Offices: Five American Lane, Greenwich, CT 06831, US · 5425 Dixie Rd, Mississauga, ON L4W 1E6, CA · Chemin de Poupry, Dambron, Center 28140, FR · 1449 Oakland Rd NW, Lawrenceville, GA 30044, US · 4035 Piedmont Pkwy, High Point, NC 27265, US
Based on 676 listings with disclosed salaries, most logistics jobs in Tennessee pay between $60k–$160k per year. Individual offers vary with seniority, company size, and specialization.
How many Logistics jobs are open in Tennessee right now?
There are currently 8,187 open logistics positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Tennessee?
Companies currently hiring include Domino's, Amazon, Lowe's Companies, Inc., Tractor Supply Company, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Tennessee?
Yes — 294 of the 8187 open logistics positions offer remote or hybrid work (86 remote, 208 hybrid).
How do I apply for Logistics jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.