Laundry Attendant Lead - Dollywood's DreamMore Resort & Spa - Full Time Year Round
Pigeon Forge, Tennessee, United States · On-site
Entry level
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Laundry Attendant Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families clo…
Skills: Commercial Laundry Operations, Team Leadership, Inventory Management, Equipment Maintenance, Time Management
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Full-time
high school
Posted 23d ago
~40 hrs/week
Responsibilities
Assist the Laundry Manager in coordinating the cleaning and delivery of hotel linens to ensure a clean guest experience. Lead laundry attendants and drivers to maintain productivity and oversee the safe operation of commercial laundry equipment.
Requirements
Requires a high school diploma and a valid driver's license with a clean driving record. Previous commercial laundry experience is preferred, along with the ability to lift up to 50 lbs and work in a fast-paced environment.
Full job description
At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Laundry Attendant Lead who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.
We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Laundry Attendant Lead will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.
The purpose of the Laundry Attendant Lead is to be responsible for assisting the Laundry Manager in leading and coordinating the cleaning and delivery/pickup process of hotel linens to ensure guests and hosts experience a clean hotel. This is to be done all in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company.
Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
Summary of Essential Functions & Responsibilities
Keeps Laundry Attendants and Drivers focused on work at hand and maintain productivity in the absence of the Laundry Manager
Performs opening and or closing procedures, arm/disarm alarm system lock/unlock doors
Safely operates commercial washers, dryers and folding machines
Loads and unloads washing machines and dryers
Operates the folders and other laundry equipment in accordance with the product specifications
Cleans up machines and surrounding areas as necessary per shift
Complies with attendance rules and be available to work on a regular basis
Operates laundering equipment to ensure safe and thorough cleaning and pressing, keeping work area clean and safe
Helps ensure laundry operations run smoothly by alerting the manager when equipment stops working properly
Sorts out all linen that needs to be done
Pushes and pulls linen carts that are full of linen
Participates in monthly linen inventory
Must be able to function in a team atmosphere
Completes other duties as assigned
Management reserves the right to change and/or add to these duties at any time
Education and Experience Required
High school diploma or equivalent
Six to 12 months previous commercial laundry experience preferred
Must be able to successfully pass a background check and drug screen
Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
Knowledge, Skills, and Abilities
Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be able to be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Able to communicate effectively with Guests and Hosts using approved communication methods
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Physical and Cognitive Requirements
Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs. utilizing company’s safety guidelines for safe lifting
Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours. Employees may also be required to travel to various areas on property which may include changes in terrain, stairs and uneven surfaces
Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat. Employees may be required to work indoors and outdoors
Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved methods
Able to meet the physical demands of the job
Ability to sit, stand and walk; climb and descend indoor and outdoor stairs
Ability to move, bend, stoop, kneel, reach, twist
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.
Related keywords
Commercial WashersCommercial DryersLinen InventoryHospitalityResort OperationsLead With LoveSafety GuidelinesProductivity ManagementFolding MachinesBackground CheckDrug ScreenMotor Vehicle Record
The Dollywood Company is the product of a wonderful relationship between Herschend Family Entertainment and entertainment legend Dolly Parton that dates back to 1985. Herschend Family Entertainment Corporation is the operating partner for Dolly Parton in The Dollywood Company, which owns Dollywood Parks & Resorts - Dollywood Theme Park, Dollywood's Splash Country, Dollywood's DreamMore Resort and Spa, and Dollywood's HeartSong Lodge & Resort all located in the Great Smoky Mountains in Pigeon Forge, TN.
Offices: 2525 DreamMore Way, Pigeon Forge, Tennessee 37863, US · 1210 Dollywood Resorts Blvd, Pigeon Forge, Tennessee 37863, US · 2700 Dollywood Parks Blvd, Sevierville, Tennessee 37863, US
HospitalityEntertainmentResortsTheme ParkWater ParkAttractionsand Food & BeverageResortsHospitalityAmusement Park and Arcade
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