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Full-time
Posted 10h ago
~40 hrs/week
Responsibilities
The HR Specialist will manage service operations and ensure compliance with service level agreements and company policies. They will also lead continuous improvement initiatives and develop standard operating procedures to simplify processes.
Requirements
Candidates should have experience in shared service organizations and process design or mapping. Strong communication skills and the ability to influence others are essential for this role.
Full job description
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Your specific process area
Working in a shared service organization
Being a good team player and influencing others
Process design and mapping, and business requirement gathering experience
Communicating effectively, applying interpersonal skills and taking initiative



Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
RegularService Operations (Delivery)Global Business Services
Related keywords
HR SpecialistDigital ServicesService OperationsService Level AgreementsStandard Operating ProceduresData ProtectionContinuous ImprovementShared Service OrganizationProcess DesignProcess MappingBusiness Requirement GatheringMondelēz International
We’re a house of incredible brands providing people with the right snack, for the right moment, made the right way.
Industry
Food and Beverage Manufacturing
Company size
10,001+ employees
Founded
2012
Headquarters
Greater Chicago Area, IL
LinkedIn followers
3,763,724
Total funding
$2.6B
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 80,000 individuals around the world.
Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
Our People
Our 80,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.
Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:
• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture
Offices: Mondelēz International, Greater Chicago Area, IL 60607, US · 100 De Forest Ave, East Hanover, New Jersey 07936, US
Production FoodsConsumer GoodsSnack FoodPackaging ServicesRetailBrewingDietary SupplementsFood and BeverageManufacturingFood Processing
How many Human Resources jobs are open in Athens, Greece right now?
There are currently 83 open human resources positions in Athens, Greece listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Human Resources roles in Athens, Greece?
Companies currently hiring include OPTIMAL - Human Reinforced, Titan Cement Company SA, Guidepoint, PeopleCert, Kaizen Gaming, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Human Resources jobs in Athens, Greece?
Yes — 41 of the 83 open human resources positions offer remote or hybrid work (1 remote, 40 hybrid).
How do I apply for Human Resources jobs in Athens, Greece?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.