On behalf of our client, a well-established companyin the Services industry, we are looking to recruit an Insights & Client Strategy Associate. Responsibilities: Reviews client project briefs to identify knowledge gaps, …
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Full-time
bachelor degree, postgraduate degree
Posted 1d ago
~40 hrs/week
Responsibilities
The role involves identifying and sourcing industry experts to fill knowledge gaps for client projects through research and screening. It also requires managing client relationships and delivering bespoke strategic analyses to consulting firms and private equity clients.
Requirements
Candidates must hold a bachelor's degree and have 0-3 years of experience in customer service or support roles. Proficiency in English and MS Office, along with strong critical thinking and negotiation skills, is required.
Full job description
On behalf of our client, a well-established companyin the Services industry, we are looking to recruit an Insights & Client Strategy Associate.
Responsibilities:
Reviews client project briefs to identify knowledge gaps, and defines expert search criteria accordingly
Conducts high-level research on industries and companies to map the landscape and identifies the most relevant experts
Sources and reaches out to potential experts via phone, LinkedIn, and email
Screens experts critically, ensuring their experience and insight is aligned with client needs
Connects selected experts with clients for qualitative interviews or consultations, ensuring relevance and value of insights delivered
Manages multiple client projects simultaneously, prioritizing tasks and maintaining effective time management and communication
Keeps accurate records in CRM systems and provides timely updates to stakeholders on progress, strategy, risks, and next steps
Assists with insights projects using deep research techniques and creates bespoke analyses based on client briefs
Supports strategic client initiatives by identifying individuals with relevant expertise for client engagement and relationship development
Builds and maintains strong client relationships across consulting firms, private equity, hedge funds, and corporates
Aligns with quality standards and actively contributes to sales activities, including negotiation and upselling where appropriate
BSc in any field with a strong academic record
MSc in any field will be considered as an asset
0–3 years of professional experience in customer service/support roles
Excellent knowledge of MS Office Suite
Excellent command of the English language, both written and oral
Fluency in an additional language is a strong plus
Strong interest in the business world, markets, and strategic decision-making
Ability to think critically and quickly in fast-paced environments
Natural aptitude for negotiation and sales, with a client-first mindset
Commitment to delivering exceptional client service and value
Excellent communication skills and ability to collaborate effectively
Strong time and project management skills under tight deadlines
High level of result orientation and ownership, with excellent prioritization skills
Building trust in society and solving important problems
Industry
Business Consulting and Services
Company size
1,001-5,000 employees
Headquarters
Marousi
LinkedIn followers
114,465
At PwC our purpose is to build trust in society and solve important problems.
We’re a network of firms in 155 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services.
Find out more and tell us what matters to you by visiting us at www.pwc.com.
Offices: 65, Kifissias Avenue, Marousi, 15124, GR · 17, Ethnikis Antistaseos Street, Thessaloniki, 55134, GR
Building trust in society and solving important problems
Industry
Business Consulting and Services
Company size
1,001-5,000 employees
Headquarters
Marousi
LinkedIn followers
114,465
At PwC our purpose is to build trust in society and solve important problems.
We’re a network of firms in 155 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services.
Find out more and tell us what matters to you by visiting us at www.pwc.com.
Offices: 65, Kifissias Avenue, Marousi, 15124, GR · 17, Ethnikis Antistaseos Street, Thessaloniki, 55134, GR