San Antonio, Texas, United States · On-site
$15/hr–$20/hr
Position Overview The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relations…
Skills: Customer service, Relationship building, Data entry, Billing, Communication
San Antonio, Texas, United States · On-site
Role Overview Our bartenders mix more than a great drink! They serve amazing food and drinks while creating a lively atmosphere with hospitality that is absolutely Chili 's. If you take pride in providing great service a…
Skills: Bartending, Customer service, Time management, Multi-tasking, Hospitality
San Antonio, Texas, United States · On-site
Steeped in tradition and infused with timeless Texas charm, The Menger Hotel seamlessly blends historic grandeur with modern comfort. Its beautifully preserved architecture and elegant interiors echo over 160 years of st…
Skills: Group sales, Regional sales, Sales management, Sales strategy, Sales planning
Freddy's Frozen Custard & SteakburgersSan Antonio, Texas, United States · On-site
The Restaurant General Manager is responsible for the overall efficiency and technical operations of the store and ensures Freddy's standard of quality, timeliness, and service. This position will control labor and food …
Skills: Restaurant management, Staff training, Team building, Labor cost control, Food cost control
San Antonio, Texas, United States · On-site
$75k–$80k/yr
WHERE FLAVOR GETS ITS WINGS – JOIN OUR WINNING TEAM! At Wingstop, we don’t just serve wings—we serve an experience! We are looking for an Area Coach to join our dynamic team and play a key role in shapi…
Skills: Leadership, Staff development, Financial management, Operations management, Food safety compliance
IHG Hotels & ResortsSan Antonio, Texas, United States · On-site
$63k–$108k/yr
Job Overview: Assist in managing the day-to-day activities of hotel operations to ensure guest satisfaction and maximize hotel profitability. Serve as the General Manager in his/her absence. Duties and Responsibilities: …
Skills: Hotel operations, Staff management, Financial planning, Revenue management, Guest services
Landry'sSan Antonio, Texas, United States · On-site
Overview Ready to Lead the Kitchen. Inspire Your Team. Take Your Culinary Career to New Heights? Rainforest Cafe is looking for an accomplished, passionate Executive Chef to lead our culinary team and help bring the ener…
Skills: Culinary management, Kitchen leadership, Staff supervision, Inventory control, Food cost management
San Antonio, Texas, United States · Remote Solely
As a Remote Travel Consultant, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, a…
Skills: Communication, Attention to detail, Online tools, Travel planning, Customer support
San Antonio, Texas, United States · On-site
Mokara Hotel & Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only…
Skills: Culinary techniques, Knife skills, Food safety, Sanitation, Kitchen equipment operation
San Antonio, Texas, United States · On-site
Mokara Hotel & Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only…
Skills: Customer Service, Multi-tasking, Organization, Problem Solving, Communication
San Antonio, Texas, United States · On-site
Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El…
Skills: Food and beverage supervision, Staff training, Customer service, Inventory management, Scheduling
San Antonio, Texas, United States · On-site
Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El…
Skills: Customer service, Food service, Menu knowledge, Beverage knowledge, Cash handling
San Antonio, Texas, United States · On-site
Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El…
Skills: Sanitation, Kitchen cleaning, Dishwashing, Equipment maintenance, Inventory management
San Antonio, Texas, United States · On-site
Omni La Mansion del Rio The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El…
Skills: Customer service, Communication, Computer literacy, Mathematical calculations, Problem solving
IHG Hotels & ResortsSan Antonio, Texas, United States · On-site
$15/hr–$18/hr
Role Overview The Cafeteria Attendant ensures guests start their day with a clean, welcoming environment and a well‑stocked, fresh food selection. The role combines food preparation, guest service, and area maintenance. …
Skills: Food preparation, Customer service, Sanitation, Inventory management, Communication
IHG Hotels & ResortsSan Antonio, Texas, United States · On-site
$15/hr–$18/hr
Role Overview The Cafeteria Attendant ensures guests start their day with a clean, welcoming environment and a well‑stocked, fresh food selection. The role combines food preparation, guest service, and area maintenance. …
Skills: Food preparation, Customer service, Inventory management, Sanitation, Health and safety compliance
IHG Hotels & ResortsSan Antonio, Texas, United States · On-site
JOB OVERVIEW: Provide prompt and courteous food and beverage service to guests during banquet/catering functions. DUTIES AND RESPONSIBILITIES: Serve menu items to guests in a prompt and courteous manner and according to …
Skills: Food service, Banquet operations, Customer service, Communication, Table service
IHG Hotels & ResortsSan Antonio, Texas, United States · On-site
$15/hr–$18/hr
Role Purpose Great restaurant memories come from many places. The sights, sounds, scents and as importantly the food. As Cook / Commis Chef, your passion for presentation and dedication to delivering flavour will complet…
Skills: Food preparation, Kitchen maintenance, Waste reduction, Safety compliance, Hygiene standards
IHG Hotels & ResortsSan Antonio, Texas, United States · On-site
$15/hr–$17/hr
JOB OVERVIEW: Clean and sanitize plateware, silverware, glassware, pots & pans, utensils and equipment, and work area in a timely manner. KEY DUTIES: Set up work station as required to include filling dish machine, check…
Skills: Sanitation, Dishwashing, Equipment maintenance, Chemical handling, Cleaning
San Antonio, Texas, United States · On-site
$15/hr–$17/hr
Location: Our Lady of the Lake University We are hiring immediately for full time SHIFT SUPERVISOR positions. Address: 411 Southwest 24th Street, San Antonio, TX 78207. Note: online applications accepted only. Schedule: …
Skills: Supervision, Training, Scheduling, Performance evaluation, Reporting
San Antonio, Texas, United States • On-site
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The Customer Experience Coordinator acts as a liaison between the venue, customers, and the Encore team to ensure high-quality service and relationship building. Responsibilities include managing billing, performing data entry in CRM systems, and providing operational support during site visits and events.
Candidates must have a high school diploma, with an associate degree preferred, and at least one year of experience in hospitality, sales, or administration. Proficiency in Microsoft 365 and strong communication skills are required to handle customer interactions and operational tasks.
The Customer Experience Coordinator will act as liaison between Encore, venue, and customer. Provide customers with information and support in a professional and friendly manner while building relationships to ensure a high-quality experience. This position will report to Director, Event Technology.
Customer Contact
• Acknowledge and interact with customers while maintaining a pleasant and professional image.
• Build relationships with customers to establish trust and open communication.
• Pro-actively identify potential issues and provides solutions to client’s concerns.
• Respond quickly to questions and requests and handle service problems politely and efficiently.
• Attend Venue meetings as required.
Billing
• Communicate billing information to customers, resolve billing concerns and obtain signatures.
• Convey and enter billing changes and communicate billing challenges to appropriate Encore team members.
• Prepare billing reports daily and submit them to the venue for reconciliation.
Data Entry
• Enter customer contact information and details into CRM system.
• Enter and reconcile Exhibit customer payments into the billing system.
Customer Engagement
• Accompany selling manager on PreCon and Site Visit meetings as needed.
• Coordinate customer follow-up and support thank you messages.
• Coordinate with hotel sales team for site visit attendance and support.
• Drive customer service excellence by engaging in multiple points of contact throughout the day.
• Act as a service liaison between customer, Encore team and venue partners.
Operational Support
• Demonstrate knowledge of hotel and facility services.
• Coordinate and communicate any customer concerns with appropriate venue partner team for resolution.
• High School Diploma is required. Associate degree is preferred
• 1+ years of administrative, sales or hospitality experience preferred.
• Proficiency Microsoft 365 and web-based applications.
• Strong written and oral communication skills
• Strong organizational and interpersonal skills
• Encore’s Service Level 100, 200 & 300 Certifications to be obtained within 90 days
• Ability to multi-task and work well under pressure
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Ability to Prioritize
Value People
• Communicates Effectively
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 6-8 hours per day
• Standing: 2-3 hours per day
• Walking: 0-1 hours per day
• Stooping: 0-1 hours per day
• Crawling: 0-1 hours per day
• Kneeling: 0-1 hours per day
• Bending: 0-1 hours per day
• Reaching (above your head): 0-1 hours per day
• Climbing: 0-1 hours per day
• Grasping: 0-1 hours per day
Lifting Requirements
• 0-15 lbs*: Frequently
• 16-50 lbs*: Occasionally
• 51-100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0-15 lbs*: Frequently
• 16-50 lbs*: Occasionally
• 51-100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Frequently
• Color Vision: Continuously
• Peripheral Vision: Occasionally
• Depth Perception: Occasionally
• Hearing: Continuously
Pushing/Pulling Requirements
• 0-15 lbs*: Occasionally
• 16-50 lbs*: Occasionally
• 51-100 lbs*: Never
• Over 100 lbs: Never
*Identifies the physical requirements that team members perform without assistance.
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
There are currently 1,740 open hospitality positions in San Antonio, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Pizza Patron, Landry's, Aramark Healthcare+, Starbucks, P. Terry's Burger Stand, among others. Browse the listings above to see every active employer.
Yes — 36 of the 1740 open hospitality positions offer remote or hybrid work (25 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
