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Philadelphia, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · Remote Solely
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Philadelphia, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
Entry level
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Full-time
bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
The Assistant Director of Operations supervises daily facility activities, event set-ups, and housekeeping while coordinating with various departments to ensure operational readiness. They also assist in budget preparation, contract negotiations, and the implementation of safety and maintenance programs.
Requirements
Candidates must hold a Bachelor's degree in Management or Maintenance Engineering and possess at least two years of supervisory experience in a similar facility. Proficiency in Microsoft Office and event scheduling software is required, along with the ability to work flexible hours including nights and weekends.
Full job description
SUMMARY
Under the leadership of the Director of Operations, the Assistant Director of Operations is responsible for the daily activities required to execute, maintain, and service the facility and/or the events by performing the following:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directs, supervises, and schedules the Event Set-Up Services portion of the Department.
Partners with Operations Managers in executing duties.
Coordinates the Operations activities with other departments and event-related contractors to assure facility readiness and smooth operation of events.
Oversees and reinforces department protocols for equipment storage and cleanliness of the Pennsylvania Convention Center.
Implements and updates facility rules, regulations, department policies, and procedures.
Provides clear, concise, and timely communication to General Foreman and Foreman as well as other departments.
Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing.
Oversees maintenance of Set Up equipment and housekeeping machines.
Assists the Director of Operations in the preparation of the Annual Operating Budget and recommends a capital budget for 1-year and 5-year long-range repairs and improvements to the facility.
Assists the Director of Operations with monthly re-forecasting and hours allocations of events.
Authorizes the requisition of equipment and supplies within budget guidelines provided by the Director of Operations and the Finance Department.
Assists in the yearly inventory of all Housekeeping and Set Up equipment and provides updated records for Auditing purposes.
Has knowledge and can enforce all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures..
Assists the Director of Operations in developing Fire/Life Safety, Emergency, and OSHA Procedure training programs.
Investigates, analyzes, and resolves operational problems and complaints. Conducts periodic staff meetings to discuss and reinforce procedures, solve problems, and provide policy changes when necessary.
Assists the Director of Operations in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
Assists the Director of Operations in negotiations with vendors, unions, contractors and/or service providers.
Oversee preventive maintenance contracts, monitor preventive maintenance schedules and implement preventive maintenance programs where needed. Ensure emergency safety and risk management policies are in compliance with all corporate and governmental regulations.
Assist the Operations and Facilities Directors in the implementation of all energy-saving guidelines.
Assist with the coordination of special projects, such as construction, remodeling, or expansion. Plans and directs outside vendors/contractors' work to assure compliance with contracts and safety requirements.
SUPERVISORY RESPONSIBILITIES
The Assistant Director of Operations manages a team and provides supervision in the Changeover, Housekeeping, and Operations Departments. Is responsible for the overall direction, coordination, and evaluation of these units; Carries out supervisory responsibilities in accordance with Legends policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, one must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Bachelor's Degree from technical college with major in Management or Maintenance Engineering; Additional experience may be substituted for education
Minimum of 2 years’ experience in Supervising or Managing in a similar facility
Supervisory experience required
Requires ability to work flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours
KNOWLEDGE, SKILLS AND ABILITIES
Excellent organizational skills
Ability to prioritize and to handle multiple projects simultaneously with minor supervision
Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
Ability to effectively supervise staff
Professional presentation, appearance and work ethic
Ability to work with limited supervision and as a team member
COMPUTER KNOWLEDGE
To perform this job successfully, an individual should have working knowledge of event booking and scheduling software, spreadsheet software and word processing software and be proficient in Microsoft Word, Excel, and PowerPoint.
CERTIFICATES, LICENSES, REGISTRATIONS
OSHA, CPR and First Aid
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around PCC, at times, walking and/or standing up to 8-10 hours daily. The employee is regularly required to sit for long hours; using hand to handle files, type and operate offices machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle contracts, other office correspondence, etc.
HOURS OF WORK AND TRAVEL REQUIREMENTS
Irregular hours may be required. The Pennsylvania Convention Center is a 24-hour operation.
NOTE: The essential responsibilities of this position are described below the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.
Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
65,309
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR
How many Hospitality jobs are open in Philadelphia, PA right now?
There are currently 1,219 open hospitality positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Philadelphia, PA?
Companies currently hiring include Aramark Healthcare+, Marriott International Hotels, Inc., Compass Group, Checkers Drive-In Restaurants, Inc., HHM Hotels, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Philadelphia, PA?
Yes — 53 of the 1219 open hospitality positions offer remote or hybrid work (41 remote, 12 hybrid).
How do I apply for Hospitality jobs in Philadelphia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.