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Full-time
Posted 10d ago
Apply by Sep 2
~40 hrs/week
Responsibilities
The Sales Coordinator will provide administrative support to the sales team, facilitate interdepartmental communication, and qualify leads for managers. They are also responsible for conducting property site tours, drafting contracts, and maintaining accurate sales reports.
Requirements
Candidates should have at least two years of hotel operations or sales experience and be proficient in Windows-based computer environments. Strong interpersonal skills, attention to detail, and the ability to master CRM and PMS software are essential.
Full job description
Overview
About Lake Nona Wave Hotel
Celebrated as ‘the Living Room of Lake Nona,’ Wave Hotel opened in December 2021. Our luxury lifestyle hotel is at the very heart of one of the most innovative communities in the country. Infusing intuitive technology, access to unique wellness programs, and truly inspired restaurant and bar concepts Lake Nona Wave Hotel is an unexpected destination for guests from around the World. Discover a different side to Orlando that is anything but make-believe.
About CoralTree Hospitality
Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that mold our interactions with everyone we encounter – our guests, our clients, our team, and our communities. We create engaging, impactful environments that connect people and places, awaken the spirit, and allow team members with talent, integrity, and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.
Job Overview:
You will work in a team-oriented environment and fully support and provide assistance to the sales team with administrative tasks, facilitating communication between departments, provide engaging customer service, and receive and qualify leads for sales or catering managers. You will also support the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers.
Responsibilities
· Create memorable experiences with a warm, welcoming personality that can relate to guests and all other departments.
· Utilize the freedom to go beyond to take initiative to resolve guest opportunities and create loyalty.
· Share your personal passions and knowledge of the services and amenities available to guests to help them feel comfortable, at home, and value.
· Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are met.
· Promptly answer telephones and enthusiastically greet our guests with your personal spirit, however busy and whatever time of day.
· Identify new contacts, develop sales leads, respond to sales opportunities and contact potential clients to build and nurture lasting business relationships.
· Produce proposals, draft contracts and handling written confirmation to all clients.
· Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads.
· Conduct engaging property site tours that highlight the property features and benefits tailored to the clients’ individual needs.
· Maintain working knowledge of the broader Lake Nona Hotels portfolio to help identify the needs of the client.
Qualifications
Minimum of two years of hotel operations or sales experience preferred.
Maintain a professional, positive demeanor.
Proficient with computers in a Windows environment.
Ability to learn and master Delphi (CRM), HMS (PMS), and other assigned applications.
High accuracy and attention to detail.
Ability to manage workload efficiently, prioritize tasks, and meet deadlines set by clients, leadership, and the sales team.
Excellent written and verbal communication skills.
Strong sales and customer service acumen.
Effective team player with collaborative instincts.
Capable of setting and managing priorities across multiple demands and properties.
Flexible and responsive in a demanding but rewarding business environment.
Strong interpersonal skills
Fluent English communication required (verbal and written).
Working Environment / Physical Demands
The physical demands described here represent those required to successfully perform the essential functions of the job: - Regularly required to walk, stand, and sit for 6–8 hours per day. - May be exposed to standard office supplies and chemicals. - Frequently use hands and arms to reach, carry, pull, and lift up to 25 lbs. - Visual requirements include close, distance, and peripheral vision. - May experience varying temperatures and moderate to high noise levels during the workday.
Inspired by energy, infused with excellence. Lake Nona Wave Hotel is now open
Industry
Hospitality
Company size
51-200 employees
Founded
2021
Headquarters
Orlando, Florida
LinkedIn followers
7,249
Located minutes from Orlando International Airport, Lake Nona Wave Hotel is the centerpiece to one of America’s most innovative communities.
Offering something truly unexpected to Orlando, a luxury lifestyle experience powered by innovative technology yet grounded in the wellbeing of our guests.
Playful in design, our hotel is an environment designed for connection.
Discover a different side to Orlando that is anything but make believe.
Offices: 6772 Tavistock Lakes Blvd, Orlando, Florida 32827, US
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How many Hospitality jobs are open in Orlando, FL right now?
There are currently 1,836 open hospitality positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Orlando, FL?
Companies currently hiring include Hilton Grand Vacations, United Parks & Resorts, Marriott International Hotels, Inc., Hilton, Universal Orlando Resort, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Orlando, FL?
Yes — 118 of the 1836 open hospitality positions offer remote or hybrid work (70 remote, 48 hybrid).
How do I apply for Hospitality jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.