London, England, United Kingdom · On-site
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and c…
Skills: Client Service, Communication, Interpersonal Skills, Adaptability, Teamwork
London, England, United Kingdom · On-site
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and c…
Skills: Client Service, Communication Skills, Interpersonal Skills, Adaptability, Teamwork
London, England, United Kingdom · Remote OK
$80k–$100k/yr
We are looking for a luxury travel concierge who thrives under pressure and lives for the details. You will own the travel experience for a portfolio of high-spending members, anticipating needs, moving fast, and deliver…
Skills: Luxury Travel Planning, Concierge Services, UHNW Client Management, Booking Management, Customer Relationship Management
London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and c…
Skills: Client Service, Communication Skills, Interpersonal Skills, Adaptability, Teamwork
London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
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London, England, United Kingdom · On-site
Barista Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Time Management
London, England, United Kingdom · On-site
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader…
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London, England, United Kingdom · On-site
$12/hr–$12/hr
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London, England, United Kingdom · On-site
Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged…
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Hounslow, England, United Kingdom · On-site
What We Need Corpay is currently looking to hire a Corporate Travel Specialist on a permanent basis within our Lodging division. This position falls under our TA Connections line of business and is based in our Heathrow …
Skills: Travel Coordination, Hospitality Management, Customer Service, Microsoft Office, Microsoft Excel
London, England, United Kingdom · On-site
Purpose of the Role The main purpose of the role is to maintain a presence on the front of house area in addition to common areas between reception and the common area. You will be expected to offer assistance to all per…
Skills: Customer Service, Team Management, Front of House Operations, Conflict Resolution, Microsoft Office
London, England, United Kingdom · On-site
$36k–$47k/yr
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London, England, United Kingdom · Hybrid
The Director of Sales, UK reports to the Divisional Director of Sales, Southern Europe & UK and will oversee all outbound sales from the UK & Ireland, driving revenue growth, client relationships, and leading high-perfor…
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London, England, United Kingdom · On-site
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Skills: Guest Relations, Customer Service, Luxury Hospitality, Operational Processing, Report Completion
London, England, United Kingdom · On-site
Company Description Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and…
Skills: Customer Service, Security Awareness, Front Of House Operations, Concierge Services, Facilities Coordination
London, England, United Kingdom · On-site
Company Description Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and…
Skills: Customer Service, Front Of House Operations, Security Awareness, Concierge Services, Facilities Coordination
London, England, United Kingdom • On-site
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The role focuses on welcoming clients, managing waiting times, and ensuring a professional luxury experience. Additionally, the assistant supports sales associates with packaging and assists in daily boutique operations and visual merchandising.
Candidates should have experience in a client service role, preferably within the luxury industry. Strong communication skills, adaptability, and fluency in English are required.
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador of the Maison, you will be responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participates to daily boutique operations.
WHAT WILL BE YOUR MISSION?
Client Welcoming and Waiting Time Management:
Upholds the Cartier image by always maintaining professional demeanour
Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
Welcomes and greets the client upon arrival in the boutique and/or boutique area
Manage client waiting times, direct the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant).
Provides information and storytelling about the Maison and the boutique
Ensures the client flow is smooth within the boutique
Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers, etc.
Gift wrapping and management of the packaging area
Accompanies the clients to the door upon departure
Assists with Care Service duties (bringing pieces, etc.) without handling with payments
Ensures the overall boutique environment is impeccable
Respects all group, Maison and boutique policies, procedures and guidelines
Support with stock inventories, price labelling
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Order boutique facilities (bags, drinks, edition material, office facilities, etc.)
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Experience in client service role (within the luxury industry is preferred)
Excellent communication and interpersonal skills
Ability to take initiatives and be adaptable
Strong team player
Fluent in English (additional languages are a plus)
WHAT DO WE OFFER?
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
WHO ARE WE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.
We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.
We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
Quite simply, Cartier is a place like no other. Welcome to our Maison!
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
Initial screening call with Richemont Talent Team
Interview with the Hiring Manager
Interview with the HR Manager
One of a Kind
Buccellati is a historical high-jewelry and silversmithing Maison, renowned for our craftsmanship and the uniqueness of our creations. Distinctive is the use of rare stones with extraordinary colors and the use of white and yellow gold. Buccellati creations stand out for their design and for the techniques used to create them, such as the hand-engraving techniques, dating back to the ancient goldsmithing traditions of the Italian “bottega” during the Renaissance times. The shapes of the collections are all inspired the historical archive drawings and by the very first creations of the founder, Mario Buccellati. Today the Maison is owned by Richemont and the Buccellati family is still present in the company with top managerial functions, ready for our next 100 years of history.
Offices: Via Brisa, 5, Milan, Lombardy 20123, IT
There are currently 1,403 open hospitality positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
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